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Optical Management Jobs (NOW HIRING)

Optical Manager, Non-Licensed Bring your experience to work for you where people love to shop ... Oversee daily store operations, including scheduling, workflow, order management, inventory support ...

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Oversee daily store operations, including scheduling, workflow, order management, inventory support ...

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Oversee daily store operations, including scheduling, workflow, order management, inventory support ...

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Oversee daily store operations, including scheduling, workflow, order management, inventory support ...

Optical Manager, Licensed Bring your experience to work for you where people love to shop! Boscov ... Oversee daily store operations, including scheduling, workflow, order management, inventory support ...

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Optical Management information

See salary details

$21.5K

$73.2K

$254.5K

How much do optical management jobs pay per year?

As of Sep 15, 2026, the average yearly pay for optical management in the United States is $73,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,500.00 per year, depending on experience, location, and employer.

What is optical management?

Optical Management refers to the oversight and coordination of operations within optical businesses, such as optometry practices, eyewear retail stores, or optical labs. Managers in this field are responsible for supervising staff, managing inventory, ensuring excellent customer service, and maintaining compliance with industry regulations. They also implement sales strategies, oversee financial performance, and may assist with marketing initiatives. Success in optical management requires a blend of leadership, business acumen, and knowledge of optical products and services.

How does an optical manager balance administrative duties with patient-facing responsibilities?

Optical Managers often split their time between overseeing business operations—such as inventory management, staff scheduling, and financial reporting—and directly assisting patients with eyewear selection and fittings. A key challenge is maintaining efficient workflows while ensuring high-quality customer service, especially during peak hours. Successful Optical Managers build strong relationships with both their team and patients, fostering a collaborative environment that prioritizes patient satisfaction and business growth. Regular training and clear communication are essential to manage these dual responsibilities effectively.

What are the key skills and qualifications needed to thrive as an optical manager?

To thrive as an Optical Manager, you need expertise in optical products, retail management, and customer service, often backed by an optician certification or relevant experience. Familiarity with optical dispensing software, inventory management systems, and insurance billing tools is typically required. Strong leadership, problem-solving, and interpersonal communication skills help you effectively manage staff and deliver excellent customer experiences. These skills ensure efficient store operations, customer satisfaction, and business growth in a competitive optical retail environment.

What is the difference between Optical Management vs Optical Technician?

AspectOptical ManagementOptical Technician
CredentialsTypically requires management experience, possibly a degree in business or healthcare managementRequires certification or training in optical technology or opticianry
Work EnvironmentOversees optical stores, clinics, or departments; manages staff and operationsWorks in optical labs or retail settings, assisting with lens fitting and repairs
Employer & Industry UsageUsed in optical retail chains, healthcare facilities, and private practicesCommonly employed in optical retail stores, labs, and clinics

Optical Management focuses on overseeing operations, staff, and business strategies within optical settings, often requiring management experience. In contrast, Optical Technicians handle technical tasks like lens fitting and repairs, requiring specialized training. Both roles are essential in the optical industry but serve different functions and require different skill sets.

More about Optical Management jobs

What cities are hiring for Optical Management jobs?

Cities with the most Optical Management job openings:

What states have the most Optical Management jobs?

States with the most job openings for Optical Management jobs include:

Infographic showing various Optical Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $73,209 per year, or $35.2 per hour.

Optical Manager

Whitehall, PA

Boscov's Department Store, LLC
Retail • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Key responsibilities

  • Oversee daily store operations, including scheduling, workflow, order management, and inventory support.

  • Perform optical measurements, interpret prescriptions, dispense eyewear, and process customer orders from sale through delivery.

  • Lead, coach, and develop store associates to achieve sales goals and deliver exceptional customer service.


Boscov's Department Store rating

6.2

Company rating: 6.2 out of 10

Based on 129 frontline employees who took The Breakroom Quiz


Job description

Optical Manager, Non-Licensed
Bring your experience to work for you where people love to shop! Boscov's is a chain of full-service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for an Optical Manager to join our Optical team.

As part of a fast-paced, dynamic team, you will perform all the duties of a dispensing optician in addition to managerial duties, interacting with customers, confirming appointments, reviewing insurance information and overseeing store upkeep, while serving as the liaison between our customers and the lab to ensure orders are processed timely. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings, apply today
Job Responsibilities

  • Deliver an exceptional customer experience by providing outstanding service, overseeing appointment scheduling, answering incoming calls, and ensuring every customer interaction reflects Boscov's commitment to quality and care.
  • Accurately interpret prescriptions, perform optical measurements, verify prescriptions using a lensometer, dispense eyewear, complete fittings and adjustments, and process customer orders from sale through delivery.
  • Lead, coach, and develop store associates to achieve sales goals, deliver exceptional customer service, and maintain operational excellence.
  • Oversee daily store operations, including scheduling, workflow, order management, inventory support, and ensuring timely communication with customers regarding order status.
  • Process and verify third-party vision insurance benefits and claims while ensuring accuracy and compliance with company procedures.
  • Maintain compliance with all company policies, HIPAA regulations, and confidentiality standards when handling patient information.
  • Manage opening and closing procedures, cash handling, point-of-sale transactions, and daily financial reconciliation to ensure operational accuracy.
  • Partner with the Director of Optical Services to drive business performance, address operational and maintenance needs, support associate development, and foster strong relationships with independent doctors and Boscov's store leadership.
  • Maintain a clean, organized, and visually appealing optical department that supports outstanding customer experience and reflects Boscov's brand standards.
     

Job Requirements

  • 2+ years of management experience in retail, with a drive for results and a proven track record in reaching goals
  • High school diploma or GED equivalent
  • Strong skills in supervising others and mentoring them to generate customer satisfaction and sales
  • Able to use computer systems for sales, ordering and timekeeping
  • Polished customer service skills and a genuine ability to understand your patients' needs
  • Capable of resolving customer complaints, if they arise, with tact and positive outcomes
  • Must be reliable and punctual in attendance to keep store hours and coverage in the store
  • An interest in fashion eyewear and an eye for style is highly desired
  • Must be flexible for scheduling and able to work Saturdays as well as special sales events
  • Position is active and includes moving about throughout department during the shift
     

Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:

  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount
     

Work where people love to shop!
Equal Opportunity Employer


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