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Optical Operation Manager Jobs (NOW HIRING)

Vision Associates Inc

Optical Manager

Orlando, FL · On-site

Why You'll Love This Optical Manager Job Are you passionate about leading optical operations and ensuring seamless performance? Your expertise is needed at Vision Associates! Join our team today as ...

Vision Associates Inc

Optical Manager

Southampton, PA · On-site

Why You'll Love This Optical Manager Job Are you passionate about leading optical operations and ensuring seamless performance? Your expertise is needed at Vision Associates! Join our team today as ...

HealthPartners

MN · On-site

$31.38 - $47.06/hr

Park Nicollet is looking to hire an Optical Operations Supervisor to join our Optical team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients ...

Essential Eyecare & Optical

NY · On-site

Oversee daily front office operations including scheduling, patient flow, and staff coordination * Manage optical dispensary operations including frame inventory, lens orders, and vendor ...

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Optical Operation Manager information

See salary details

$21.5K

$73.2K

$254.5K

How much do optical operation manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for optical operation manager in the United States is $73,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,500.00 per year, depending on experience, location, and employer.

What does an optical operation manager do?

An Optical Operation Manager oversees the daily operations of optical retail stores or eye care facilities. Their responsibilities include managing staff, ensuring excellent customer service, maintaining inventory, and ensuring compliance with industry regulations. They also coordinate with optometrists and other eye care professionals to deliver quality vision care services and may handle budgeting and sales targets. This role requires strong leadership skills, knowledge of optical products, and the ability to optimize workflow for efficiency.

What are the key skills and qualifications needed to thrive as an optical operation manager?

To thrive as an Optical Operation Manager, you need expertise in optical product knowledge, retail management, inventory control, and a background in business or optical sciences. Familiarity with point-of-sale (POS) systems, optical practice management software, and sometimes ABO certification is typically required. Strong leadership, problem-solving skills, and effective communication help in team management and delivering excellent customer service. These skills ensure efficient operations, high-quality patient care, and business growth in a competitive optical retail environment.

What are some common challenges optical operation managers face when overseeing multiple locations, and how can they effectively address them?

Optical Operation Managers often encounter challenges such as maintaining consistent service quality and operational standards across multiple locations. Effective communication, regular training sessions, and implementing standardized processes are crucial for overcoming these hurdles. Utilizing management software and conducting routine site visits can also help ensure that each location adheres to company policies and delivers a high level of patient care. Building strong relationships with staff and fostering a collaborative environment further supports operational success.

What is the difference between Optical Operation Manager vs Optical Technician?

AspectOptical Operation ManagerOptical Technician
CredentialsTypically requires a bachelor's degree in optics, business, or related field; certifications like NCLE or ABO are commonHigh school diploma or equivalent; certifications such as NCLE or ABO are often preferred
Work EnvironmentOversees optical stores, labs, or manufacturing facilities; manages staff and operationsWorks in labs or retail settings assembling, repairing, and fitting optical devices
Employer & Industry UsageOptical retail chains, manufacturing companies, healthcare providersOptical retail stores, labs, healthcare clinics

The Optical Operation Manager focuses on overseeing the entire optical operation, managing staff, and ensuring business efficiency. In contrast, the Optical Technician primarily handles the technical aspects of lens fabrication and fitting. Both roles may require certifications like NCLE or ABO, but their responsibilities and work environments differ significantly.

What are popular job titles related to Optical Operation Manager jobs?

For Optical Operation Manager jobs, the most frequently searched job titles are:

Optical Store Manager - Logan, Utah

Logan, UT • On-site

Shopko Optical
Fitness and Sports Centers • 1 - 5K employees
Learn more about Shopko Opticalexternal

Full-time

Posted 2 days ago

New

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

 


Are you looking a strong leader looking for an opportunity to manage a team to provide great customer service and patient care? Do you want a job where you have the opportunity to learn and grow and help your team develop? Shopko Optical is seeking an Optical Manager to join our new team in Logan Utah!   

POSITION SUMMARY:

Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service.

DUTIES AND RESPONSIBILITIES:

DRIVE BUSINESS

  • Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results
  • Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
  • Act with urgency to complete tasks and respond to patients and customers
  • Drive optical initiatives through team by planning and scheduling appropriately
  • Identify opportunities to grow business
  • Develop business plans and follow up on actions to drive profitable sales

LEADERSHIP 

  • Hire, develop and train teammates
  • Manage teammate performance
  • Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening/closing the store, cash office and alarm call response
  • Partner with Optometrist to ensure team and doctor are working together to drive business and patient/customer care results
  • Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
  • Communicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information

CUSTOMER SERVICE AND PATIENT CARE

  • Provide and continuously model excellent customer service in all customer interactions
  • Provide appropriate direction and feedback to the team related to customer service
  • Dispense eyewear according to professional standards
  • Perform key-carrier tasks including opening/closing the store, cash office, committing payroll and responding to alarm calls

 

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

  • ABO/Shopko OCE Certification required within 12 months of hire/promotion
  • High School Graduate or equivalent
  • 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)
  • Optician experience desired
  • Proven ability to lead, coach and build relationships in a professional environment
  • Able to direct and motivate a diverse teammate network
  • Able to analyze and solve issues of varied scope: able to act decisively to implement solutions
  • Solid organizational and planning skills
  • Able to continuously monitor progress in relation to goal attainment
  • Able to analyse financial data, recognize opportunities for improvement and formulate plans to address.
  • Able to multi-task and remain flexible in an ever-changing environment
  • Demonstrate commitment to provide great customer service
  • Solid computer knowledge to include Microsoft Office Suite of programs

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand/arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Demonstrate physical agility (bending, twisting, reaching and pulling)
  • Able to operate a cash register, various optical equipment and tools
  • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification.   They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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