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Optical Billing Jobs in Michigan (NOW HIRING)

Shoptikal, LLC

Office Assistant/Receptionist

Iron Mountain, MI · On-site

$15.25 - $20/hr

... optical billing and point of sale systems • Process medical billing information • Organize and file patient and customer records MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • High ...

Shopko Optical

Optometrist - Escanaba, MI

Escanaba, MI · On-site

Optical Position Available Shopko Optical is currently seeking an optometrist to join our team ... We also provide full ancillary support including screening and patient billing, so our doctors can ...

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All JobsOptical Billing JobsOptical Billing Jobs in Michigan

Optical Billing information

See Michigan salary details

$9

$18

$32

How much do optical billing jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for optical billing in Michigan is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an optical billing specialist?

To thrive as an Optical Billing Specialist, you need a solid understanding of medical billing and coding, insurance procedures, and optical terminology, usually supported by experience or certification in medical billing. Familiarity with practice management software, electronic health records (EHR), and billing systems like Eyefinity or OfficeMate is typically required. Attention to detail, organizational skills, and effective communication are crucial soft skills for resolving billing discrepancies and assisting patients. These competencies ensure accurate claims processing, faster reimbursements, and improved patient satisfaction in an optical practice.

What is optical billing?

Optical billing is the process of submitting and managing insurance claims and payments for services and products provided by eye care professionals, such as optometrists and optical shops. This includes billing for eye exams, glasses, contact lenses, and other vision-related services or products. Optical billers ensure that claims are correctly coded, submitted to insurance companies, and followed up on to ensure timely reimbursement. They also handle patient billing and may address insurance denials or discrepancies. Accurate optical billing helps both providers and patients navigate the complexities of vision insurance and payment.

What is the difference between Optical Billing vs Optical Technician?

AspectOptical BillingOptical Technician
CredentialsOften requires knowledge of billing software and basic optical terminologyRequires optical dispensing certifications or training
Work EnvironmentPrimarily office-based, handling billing and insurance claimsWork in optical stores or labs, assisting with lens fitting and adjustments
Employer & Industry UsageOptical practices, eyewear retailers, insurance companiesOptical stores, ophthalmic labs, healthcare providers

Optical Billing focuses on processing insurance claims and managing billing tasks within optical practices, requiring knowledge of billing systems. Optical Technicians assist with lens fitting, adjustments, and optical equipment, requiring technical skills. While both roles support optical healthcare, they differ in daily tasks and required skills.

What are some common challenges faced in an optical billing role and how can they be managed effectively?

In Optical Billing, professionals often encounter challenges such as navigating complex insurance policies, ensuring accuracy in coding procedures, and managing denied claims. To manage these effectively, it’s important to stay updated on insurance requirements, use reliable billing software, and maintain strong attention to detail. Collaborating closely with optometrists and office staff can help clarify patient services and resolve discrepancies quickly. Regular training and communication with insurance providers also play a key role in streamlining the billing process.
What are popular job titles related to Optical Billing jobs in Michigan? For Optical Billing jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Optical Billing jobs in Michigan look for? The top searched job categories for Optical Billing jobs in Michigan are:
Optical Billing jobs near you
Infographic showing various Optical Billing job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 12% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $38,867 per year, or $18.7 per hour.

Optical Sales Associate

Shopko Optical

Houghton, MI • On-site

$13.75 - $16.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 4 days ago

Shopko Optical rating

5.6

Company rating: 5.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

26th of 39 rated optical retailers

Job description

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Houghton, MI.

On-the-job training provided, no experience necessary.

POSITION SUMMARY:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages & Sales Incentives
  • Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day
  • Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law
  • Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

· Provide excellent customer and patient service according to company and Optical Center standards

· Analyze patient eyewear needs

· Recommend specific lenses, lens coatings and frames to satisfy patient needs

· Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions

· Order and dispense eyewear accurately and professionally

· Assist patients with proper frame repairs and adjustments

· Show patients how to insert, remove and care for their contact lenses

· Assist Optometrist with case histories and screenings

BUSINESS AND OPERATIONAL STANDARDS

· Maintain a complete knowledge of third-party plans and claims

· Explain promotions and special lens offerings to patients and customers

· Balance accounts

· Prepare work orders containing specific instructions for Optical Lab

· Process medical billing information

· Ensure proper merchandising of frame inventory

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

· High School Graduate or equivalent

· Maintain license as required by state

· To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules

· Previous experience in an office and/or optical dispensing is preferred

· Able to handle multiple customer interactions/phone calls at a time

· Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

· Ability to effectively communicate at all levels within the organization through written and two-way verbal communication

· Able to read and write at a high school graduate level

· Able to sit or stand for extended periods of time

· Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)

· Ability to lift 10 to 20 pounds

· Ability to see (Near, Distance, Color, and Depth Perception)

· Manual and finger dexterity, as well as hand/arm steadiness

· Ability to grip and hold items

· Good eye and hand coordination

· Able to operate a cash register, various optical equipment and tools

· Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines

· Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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