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Optical Associate Jobs in Massachusetts (NOW HIRING)

AEG Vision

Optical Consultant

Marlborough, MA · On-site

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ... Collaborates with technicians, front desk associates, Managers, and Optometrist. * Sells ...

AEG Vision

Optical Consultant

Hopkinton, MA · On-site

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ... Collaborates with technicians, front desk associates, Managers, and Optometrist. * Sells ...

AEG Vision

Optical Consultant

Marlborough, MA · On-site

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ... Collaborates with technicians, front desk associates, Managers, and Optometrist. * Sells ...

AEG Vision

Optical Consultant

Hopkinton, MA

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ... Collaborates with technicians, front desk associates, Managers, and Optometrist. * Sells ...

Codman Square Health Center, Inc.

Optician

Boston, MA · On-site

$29 - $45.18/hr

... for the optical services. He/she will interpret eyeglasses prescriptions, takes accurate ... Requirements: Qualifications & Skills: · Associate degree in Opticianry or equivalent, NCLE ...

Visionworks

Retail Apprentice Optician

Pembroke, MA · On-site

$20 - $30/hr

Optical Knowledge is helpful * Obtain and/or maintain ABO Certification. Associates without ABO Certification must obtain the certification within one year of moving into the position unless ...

Visionworks

Retail Licensed Optician

Quincy, MA · On-site

$27 - $40.50/hr

Associate must utilize all available demonstration tools (See SERVE brochure for specifics). 6. ... optical products, in accordance with the Eyewear Presentation. 8. Maintain a clean and orderly ...

Visionworks

Retail Licensed Optician

Quincy, MA · On-site

$27 - $40.50/hr

Associate must utilize all available demonstration tools (See SERVE brochure for specifics). 6. ... optical products, in accordance with the Eyewear Presentation. 8. Maintain a clean and orderly ...

Visionworks

Retail Licensed Optician

Franklin, MA · On-site

$27 - $40.50/hr

Associate must utilize all available demonstration tools (See SERVE brochure for specifics). 6. ... optical products, in accordance with the Eyewear Presentation. 8. Maintain a clean and orderly ...

Visionworks

Retail Licensed Optician

Braintree, MA · On-site

$27 - $40.50/hr

Associate must utilize all available demonstration tools (See SERVE brochure for specifics). 6. ... optical products, in accordance with the Eyewear Presentation. 8. Maintain a clean and orderly ...

Visionworks

Retail Licensed Optician

Pembroke, MA · On-site

$27 - $40.50/hr

Associate must utilize all available demonstration tools (See SERVE brochure for specifics). 6. ... optical products, in accordance with the Eyewear Presentation. 8. Maintain a clean and orderly ...

Visionworks

Retail Licensed Optician

Braintree, MA · On-site

$27 - $40.50/hr

Associate must utilize all available demonstration tools (See SERVE brochure for specifics). 6. ... optical products, in accordance with the Eyewear Presentation. 8. Maintain a clean and orderly ...

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All JobsOptical Associate JobsOptical Associate Jobs in Massachusetts

Optical Associate information

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.
What are the most commonly searched types of Optical jobs in Massachusetts? The most popular types of Optical jobs in Massachusetts are:
What cities in Massachusetts are hiring for Optical Associate jobs? Cities in Massachusetts with the most Optical Associate job openings:
Optical Associate jobs near you
Infographic showing various Optical Associate job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Optical Consultant

AEG Vision

Marlborough, MA • On-site

Full-time

Re-posted 14 days ago

AEG Vision rating

5.2

Company rating: 5.2 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

33rd of 39 rated optical retailers

Job description

Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct prescription and measurements. Optical Consultants are at the heart of our business. Their technical and customer service skills ensure patient satisfaction and repeat business.
  • Delivers extraordinary experience to each patient. Provides patients with a complete understanding of our customized recommendations for products and services
  • Develops own clientele from providing outstanding service and obtaining referrals
  • Keeps current on company/industry products and procedures, manufacturer rebates, and types of lenses and frames available
  • Takes and returns patient calls, updating patients on the status of their order and resolving order issues should they arise. Escalates any issues with the Store Manager, as necessary.
  • Retrieves patient charts and electronic health records
  • Assists patients in selecting frames, lens type, and lens treatments including tints and coatings; depending on specific patient needs and facial measurements
  • Educates patients on proper eyeglass and contact lens care
  • Collect eye and face measurements to ensure proper fit
  • Interprets prescriptions written by optometrist and ophthalmologist
  • Creates work orders for lab technicians, specifying information on lenses needed
  • Follows-up on all pending orders. Verifies all orders are within the time guidelines given and informs patients of status if delays occur. Notifies patient when orders arrive from lab/manufacturer
  • Dispenses glasses by inspecting the product, checking for proper fit, adjusting if necessary, and asking for feedback
  • Adjusts eyewear to ensure visual acuity, proper fit, and patient comfort. Using various tools, performs eyewear adjustments and repairs
  • Proficient in using tools such as pupilometers, PD Sticks, lensometers, pliers, wrenches, frame warmers, etc.
  • Regularly communicates with technicians and/or store managers, providing additional patient information, or asking for an order status
  • Inspects the final product ensuring there are no flaws; Cleans and polishes lenses using cloths and solvents
  • Cleans and organizes frame boards, displays, mirrors, work bench, office area, bathroom, and breakroom, maintaining overall cleanliness and visual appeal of the store
  • Restocks retail boards with new merchandize
  • Understands product issues and analyzes any problems. Thoroughly and accurately answers patients' questions regarding insurance, warranty, products, materials, services, pricing, upgrades, promotions, etc.
  • Collaborates with technicians, front desk associates, Managers, and Optometrist.
  • Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc.

  • High School Diploma
  • Minimum of one-year experience working as an Optician strongly preferred
  • Experience with HIPAA requirements preferred
  • Strong organizational skills and attention to detail
  • Strong communication skills (verbal and written)
  • Excellent customer service skills and pleasant demeanor, experience with sales preferred
  • Manual dexterity and hand-eye coordination
  • Dependability and punctuality
  • Ability to lift up to 30lbs, bend, kneel, and stand up to 8hrs a day

What AEG Vision employees say

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