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Optical Associate Jobs in Massachusetts (NOW HIRING)

OPTICAL SALES ASSOCIATE Nielsen Eye Center - Norwell, Norwood, and Quincy, MA Pay range : $19/hr - $22/hr Exciting opportunity for a Full-Time or Part-Time Optical Sales Associate to join a multi ...

Optical Sales Associate

Quincy, MA ยท On-site

$19 - $22/hr

OPTICAL SALES ASSOCIATE Nielsen Eye Center - Norwell, Norwood, and Quincy, MA Pay range : $19/hr - $22/hr Exciting opportunity for a Full-Time or Part-Time Optical Sales Associate to join a multi ...

Eye Health Associates, LLC Dartmouth partners with Vision Associates to provide best-in-class optical dispensary management at their location. Licensed Opticians will work independently within the ...

Optical Supervisor

Braintree, MA ยท On-site

$19.58 - $25.94/hr

A Visionworks Optical Supervisor/ Assistant Manager is a leader of self and supporter of the ... Coach, motivate, and support associates to perform in their respective roles with excellence to ...

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Optical Associate information

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.
What are the most commonly searched types of Optical jobs in Massachusetts? The most popular types of Optical jobs in Massachusetts are:
What cities in Massachusetts are hiring for Optical Associate jobs? Cities in Massachusetts with the most Optical Associate job openings:
Infographic showing various Optical Associate job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Optical Associate/Optician Apprentice

Dothouse Health

Boston, MA โ€ข On-site

$18.75 - $24.25/hr

Full-time

Posted 8 days ago


Job description

Job Type
Full-time
Description
Summary:
Under the supervision of the specialty Practice Manager in conjunction with the director of eye care services, the optical associate/ Optician Apprentice will perform daily optical tasks including assisting ordering of eyeglasses, dispensing, and proper documentation of order.
General Duties and Responsibilities:
โ€ข Ensure Seamless patient care by coordinating with clinic staff such as optometrist, interns and registration
โ€ข Assist patients in selection, ordering, delivering, and repairing eyeglasses, contact lenses and accessories.
โ€ข Perform basic optical and purchasing calculations
โ€ข Responsible for the maintenance of optical frame inventory and other items as needed
โ€ข Perform other related duties as required
โ€ข Support the learning and training of intern working in dispensing
โ€ข Complete proper documentation of optical order in the EMR (Eyefinity) in a timely manner
โ€ข Respond to patient optical inquiries and concerns in a timely manner
Requirements
Education:
โ€ข High school diploma or GED required
ยง Opticianry program completed (preferred)
Experience:
โ€ข Previous experience in optical sales
โ€ข Good communication and interpersonal skills (preferred)
โ€ข Basic computer literacy
Software/Hardware:
โ€ข Must be proficient and have strong working knowledge of Microsoft office (Outlook, Excel, Word, etc.)
โ€ข Experience with electronic medical record (preferred)