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Optical Associate Jobs in Delaware (NOW HIRING)

IQ Fiber

Director, Outside Plant Engineering

Dover, DE · On-site

IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and ... Associate's or Bachelor's degree in engineering or a related technical field preferred. * 10+ years ...

Cigna

Pharmacy Operations Lead

Newark, DE · On-site

This role acts as a key resource for associates while helping leadership execute daily priorities ... optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this ...

Cigna

Pharmacy Operations Lead

Newark, DE · On-site

This role acts as a key resource for associates while helping leadership execute daily priorities ... optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this ...

CarepathRx

Pharmacy Operations Lead

Newark, DE · On-site

This role acts as a key resource for associates while helping leadership execute daily priorities ... optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this ...

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All JobsOptical Associate JobsOptical Associate Jobs in Delaware

Optical Associate information

What are the typical daily responsibilities of an optical associate, and how do they collaborate with optometrists and other team members?

Optical Associates are responsible for assisting customers with frame selection, explaining lens options, fitting and adjusting eyewear, and processing sales transactions. They work closely with optometrists by preparing patients for eye exams, managing patient records, and ensuring a seamless handoff between the exam and eyewear selection. Collaboration with lab technicians and other associates is also essential to ensure timely and accurate fulfillment of eyewear orders. This team-oriented environment helps maintain a high level of customer service and operational efficiency.

What is the difference between Optical Associate vs Optical Technician?

AspectOptical AssociateOptical Technician
CredentialsHigh school diploma or equivalent; certification may enhance prospectsHigh school diploma; specialized training or certification often required
Work EnvironmentOptical retail stores, eyewear clinics, optical departmentsLaboratories, manufacturing facilities, optical labs
Job ResponsibilitiesAssisting customers, measuring for glasses, helping with frame selectionFabricating, repairing, and adjusting lenses and frames

Optical Associates typically work directly with customers in retail settings, focusing on sales and customer service, while Optical Technicians work behind the scenes in labs, handling lens fabrication and adjustments. Both roles require knowledge of eyewear and customer interaction, but differ mainly in technical versus sales responsibilities.

What is an optical associate?

Optical Associates are professionals who assist customers in optical stores or eye care clinics. They help clients select eyeglasses or contact lenses, perform basic vision screenings, and provide information about frame styles, lens options, and insurance coverage. Optical Associates also handle administrative tasks such as scheduling appointments, processing payments, and maintaining patient records. They play an important role in ensuring customers have a positive experience when purchasing eyewear and receiving eye care services.

What are the key skills and qualifications needed to thrive as an optical associate, and why are they important?

To thrive as an Optical Associate, you need strong customer service skills, basic optical knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, lens measurement tools, and sometimes certification such as ABO-NCLE can be beneficial. Excellent communication, attention to detail, and the ability to multitask are crucial soft skills for this role. These skills ensure accurate optical dispensing, positive customer experiences, and efficient workflow in a retail or clinical eye care environment.
What are the most commonly searched types of Optical jobs in Delaware? The most popular types of Optical jobs in Delaware are:
What cities in Delaware are hiring for Optical Associate jobs? Cities in Delaware with the most Optical Associate job openings:
Optical Associate jobs near you
Infographic showing various Optical Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Director, Outside Plant Engineering

IQ Fiber

Dover, DE • On-site

Full-time

Posted 6 days ago

Job description

A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
This is an in-office position located in St. Petersburg, FL. Local candidates only.
Position Summary
IQ Fiber is seeking a Director, Outside Plant Engineering to lead the planning, engineering, and construction of IQ Fiber's FTTP fiber network infrastructure. This role is responsible for managing OSP construction and maintenance, building relationships with local municipalities, and overseeing the quality of work delivered by IQ Fiber's contract partners - all while meeting objectives that maximize ROI, control expenses, and exceed customer expectations.
As an OSP leader, this role manages and coordinates outside plant engineering and maintenance using both in-house and contract resources to accomplish assigned projects. Success requires a strong command of network engineering, fiber optic design, permitting, construction, testing, and splicing, as well as the ability to lead and develop a high-performing OSP team.
Essential Duties and Responsibilities
  • Plan, assign, and oversee work for FTTP construction projects, including field surveys of existing and proposed outside plant installations (aerial and underground) and related infrastructure.
  • Develop FTTP cost estimates for new MDU, commercial, and ROE properties; coordinate OSP construction activities using both in-house crews and contract resources.
  • Oversee installation of fiber architecture in multi-tenant buildings; enforce company methods, procedures, and policies for OSP splicing, construction, and fiber documentation.
  • Lead and manage an OSP team of supervisors, fiber technicians, engineers, locators, and construction technicians; manage personnel administration including hiring, mentoring, performance reviews, and corrective action.
  • Provide technical leadership in splicing, troubleshooting, network architecture, documentation, and end-to-end OSP processes; train staff and build team competencies in these disciplines.
  • Manage outside construction contractors, including invoicing, quality control, and documentation requirements; build and maintain strong relationships with local municipalities.
  • Support troubleshooting and lead restoration efforts for plant repairs and outages; monitor system performance and respond to customer inquiries as needed.
  • Ensure compliance with NCTA/FCC regulations, IQ Fiber operating specifications, and OSHA safety standards; support a 24/7/365 operation including after-hours and weekend outage response.

Required Qualifications
  • Associate's or Bachelor's degree in engineering or a related technical field preferred.
  • 10+ years of experience in a fiber construction environment.
  • Advanced knowledge of network engineering and underground and aerial construction techniques; proficient knowledge of optical networks.
  • Strong understanding of fiber optic design, permitting, construction, testing, and splicing; familiarity with splicing matrix sheets and documentation requirements.
  • Must have and maintain a valid driver's license, current auto insurance, and a satisfactory driving record.
  • Must be able to pass a pre-employment background check and required drug screening.
  • Proficiency in Microsoft Excel and Word; sufficient computer skills to process trouble tickets and manage OSP documentation.
  • Strong organizational and project management skills with the ability to manage multiple concurrent projects and priorities.
  • Ability to work after hours and weekends and remain engaged during outages until resolution; ability to work emergency schedules during natural disasters and network outages.

What Success Looks Like
  • FTTP projects are planned and executed end-to-end - design, permitting, construction, testing, and closeout - with milestones met and clean handoffs to downstream teams.
  • Leads and opportunities are costed and managed to maximize ROI, with expenses controlled and forecasts and estimates proving accurate.
  • Outside plant work consistently meets quality, safety, and regulatory standards, with contractors producing complete documentation and workmanship meeting IQ Fiber specifications including OSHA and applicable NCTA/FCC requirements.
  • The OSP team is effectively led and developed, with supervisors, technicians, and engineers trained, coached, and held accountable - resulting in stronger field execution and troubleshooting capability.
  • Customer-impacting issues and outages are handled decisively, with timely restoration, clear coordination across internal and contract resources, and minimal repeat failures.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.

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