Optical Associate Jobs in Dover, DE (NOW HIRING)

Delaware Eye Care Center is searching for a patient focused, skilled Optician for our Smyrna, DE location - No nights, no major holidays or Sundays, a robust benefits package, a team-oriented working environment where you are heard and respected as well as clear career ladder opportunities.

Delaware Eye Care Centers is dedicated to providing state-of-the-art, individually based, high quality, eye health care. Our doctors are board-certified, skilled ophthalmologists and optometrists that provide a range of services to help our patients attain the clearest vision possible. Our services cover a range of eye problems, including cataracts, glaucoma, retinal disorders, dry eye, and ocular injuries. We have the common goal of ascertaining the most appropriate care for any given patient, explaining the purpose of the treatment, and in initiating said therapy in a courteous and compassionate manner, irrespective of age, gender, nationality, and race or payment program.

The Optician will sell and dispense eyeglasses, contacts, and other optical aids, according to written prescriptions. They will advise patients on various types of lenses and spectacle frames, including advice on style, weight, and color.

Responsibilities:

• Provides patient education regarding lens materials, products, and designs
• Performs prescription analysis such as interpreting and transposing
• Provides recommendations to patients regarding proper eyeglass frame selection
• Determines ideal recommendations by incorporating frame design, lens materials and optics with patient’s prescription and lifestyle considerations
• Performs eyeglass frame adjustments and repairs. Includes proper alignment of frame, comfortable fit, functional vision and instructions on proper wear and care of eyeglasses
• Performs accurate measurements of lens power, pupillary distance, multifocal segment height, lens base curve, vertex distance, and prism power
• Orders custom lens products from identified vendors and monitors process to ensure on-time delivery and communicates any delays to patients
• Post charges, patient and insurance claim payments and bill insurance when needed
• Order contact lenses and/or trials
• Verifies lens prescriptions of ordered lenses and checks for accuracy
• Assists in the return of authorized merchandise to manufacturers
• Design, arrange and maintain product displays
• Monitors product inventory levels
• Maintains inventory of office supplies and other materials necessary to properly run the department
• Maintains instruments and hand tools used
• Maintains job knowledge by participating in continuing education opportunities and training
• Ability to perform troubleshoot to determine cause for issues with new eyeglasses
• Follows clinical workflow to ensure a clean hand-off from clinic to dispensary.
• Work in cooperation with other dispensary associates to meet and exceed daily and monthly sales goals
• Executes duties of position in a professional and courteous manner
• Handles sensitive information in a confidential manner
• Performs other tasks and duties as assigned

Qualifications:

• High school diploma or equivalent.
• ABO/NCLE certification required.
• Delaware Optician license preferred
• One to two years of retail optician experience required
• Strong organizational and problem-solving skills
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, managers, and doctors
• Understanding of the anatomy of the eye as well as normal, abnormal vision and perception
• Basic computer literacy required
• Excellent math skills that allow for precise work related to opticianry and sales (basic algebraic equations and monetary calculations)

In Turn We Will Provide:

• Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401K and short-term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities

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