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Optical Assistant Jobs in Springfield, MA (NOW HIRING)

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Optical Assistant information

See Springfield, MA salary details

$9

$16

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How much do optical assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for optical assistant in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

What are Optical Assistants?

Optical Assistants are professionals who work in optician practices or eye care clinics, supporting optometrists and dispensing opticians. They assist customers with selecting and fitting eyewear, perform basic eye tests, and handle administrative tasks such as booking appointments and managing patient records. Optical Assistants also provide advice on lens options, frame styles, and eyewear care. Their role is essential in ensuring patients receive excellent service and the right vision solutions.

What Is an Optical Assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What are the typical daily tasks for an Optical Assistant, and how do they interact with other team members in an optometry practice?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an Optical Assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.
What are the most commonly searched types of Optical jobs in Springfield, MA? The most popular types of Optical jobs in Springfield, MA are:
What are popular job titles related to Optical Assistant jobs in Springfield, MA? For Optical Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Optical Assistant jobs? Cities near Springfield, MA with the most Optical Assistant job openings:

Target Optical - Assistant Manager

Essilor

Enfield, CT • On-site

Other

Medical, Retirement, PTO

Posted 4 days ago


EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 282 frontline employees who took The Breakroom Quiz

7th of 39 rated optical retailers


Job description

Requisition ID: 931424 
Store #: 004226 Target Optical 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value.

Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical.

Target Optical  is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Assistant Manager ensures the delivery of the Target Optical Way and the Guest Experience.  The successful employee will demonstrates leadership competencies such as clear communication, team building, thinking critically, collaboration, and driving results while styling our guests.

MAJOR DUTIES & RESPONSIBILITIES

  • Partners with the Optical Store Manager to build plans to deliver profitable store sales measured by current objectives.
  • Delivers the daily sales goal by flawless execution of the WOW! Guest Experience behaviors.
  • Ensures, influences and inspires the team to deliver a simple, fun and in-style fashion experience by modeling the Target Optical Way.
  • Provides floor leadership to ensure that guests will receive a "best in class" experience by providing guidance and direction to team members.
  • Creates, lives and teaches the culture to build brand awareness by attracting new guests daily from the Host to Optical.
  • Supports the Optical Store Manager with maintaining professional business partnerships with the Target Optical doctor and Target Host.
  • Proactively recruits, interviews, trains, develops, motivates and retains Brand right Optical Team Members (OTM).
  • Supports Store Manager with Team Member accountability by providing Team Members with Coaching and Development to deliver the WOW! Guest Experience through regular touch bases.
  • Supports Store Manager to ensure eSchedule, Guest Retention, Guest Driving Behaviors and all current Brand initiatives are in compliance.
  • Partners with Store Manager to ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.
  • Models the Target Optical Personal Style Dress Code.

BASIC QUALIFICATIONS

  • Bachelor's Degree or equivalent
  • ABO Certified (Preferred)
  • 2+ years retail or customer service experience
  • Selling Skills
  • Self-Motivated
  • Selection and Recruitment
  • Critical Thinking
  • Collaborative
  • Accountable to Results
  • Coach and Develop Others

Pay Range:   - 34.95 

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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