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Optical Assistant Jobs in Springfield, MA (NOW HIRING)

MyEyeDr.

Licensed Optician Part Time

East Longmeadow, MA · On-site

$19.70 - $27.20/hr

Guide and assist patients in the eyewear and frame/lens selection process, by using extensive ... Strong comfort level with optical and lens related concerns * Demonstrates the ability to actively ...

MyEyeDr.

Licensed Dispensing Optician

Amherst, MA · On-site

$38 - $40/hr

Guide and assist patients in the eyewear and frame/lens selection process, by using extensive ... Strong comfort level with optical and lens related concerns * Demonstrates the ability to actively ...

MyEyeDr.

Licensed Dispensing Optician

Amherst, MA · On-site

$38 - $40/hr

Guide and assist patients in the eyewear and frame/lens selection process, by using extensive ... Strong comfort level with optical and lens related concerns * Demonstrates the ability to actively ...

Essilor

LensCrafters - Assistant Manager

Holyoke, MA

Because continuing our legacy of the highest optical standards helps us innovate the future in ... GENERAL FUNCTION The Assistant Manager acts as a leader in absence of, or in support of the Store ...

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Optical Assistant information

See Springfield, MA salary details

$9

$16

$20

How much do optical assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for optical assistant in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

What are Optical Assistants?

Optical Assistants are professionals who work in optician practices or eye care clinics, supporting optometrists and dispensing opticians. They assist customers with selecting and fitting eyewear, perform basic eye tests, and handle administrative tasks such as booking appointments and managing patient records. Optical Assistants also provide advice on lens options, frame styles, and eyewear care. Their role is essential in ensuring patients receive excellent service and the right vision solutions.

What Is an Optical Assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What are the typical daily tasks for an Optical Assistant, and how do they interact with other team members in an optometry practice?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an Optical Assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.
More about Optical Assistant jobs
What are the most commonly searched types of Optical jobs in Springfield, MA? The most popular types of Optical jobs in Springfield, MA are:
What are popular job titles related to Optical Assistant jobs in Springfield, MA? For Optical Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Optical Assistant jobs? Cities near Springfield, MA with the most Optical Assistant job openings:
Optical Assistant jobs near you
Licensed Optician Part Time

Licensed Optician Part Time

MyEyeDr.

East Longmeadow, MA • On-site

$19.70 - $27.20/hr

Part-time

Posted 27 days ago

MyEyeDr. rating

6.2

Company rating: 6.2 out of 10

Based on 198 frontline employees who took The Breakroom Quiz

690th of 870 rated healthcare providers

Job description

Description
About the role
See yourself starting a new career journey? As a MyEyeDr. Licensed Dispensing Optician (LDO) you will analyze prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patients' needs and expectations as well as problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office.
You Will
The wage range for this position is $19.70 to $27.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
  • Provide patients with exceptional customer service by understanding and assisting the patient's needs
  • Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient
  • Converse with patients to analyze and assess patient's vision problems and needs
  • Provide oversight on all prescriptions throughout the office
  • Maximize sales by using the company's best, better, good sales concept, maximizing key areas such as promotions, product of choice, Anti-Reflective coating, poly, warranties, 2nd pairs and backup eyeglasses, etc.
  • Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits
  • Understand the company's cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer ("walking Rx")
  • Focus on all company Key Patient Indicators
  • Educate patient on the adaptation of new Rx's and care of lenses
  • Use pupillometer, PD ruler and other technical aids for proper fit and measurements
  • Promise accurate delivery & turnaround times meeting the patients' needs. Immediately notify patient of any delays of delivery times
  • Understand all promotions, coupons and third-party programs available through MyEyeDr.
  • Conduct "Care Calls" on a daily basis to patients who received their eyewear one week prior
  • Use lensometer to neutralize, verify and make a final inspection of eyewear
  • Notify and re-notify patients when eyeglasses are complete for dispensing
  • Fit and adjust completed eyewear for each patient
  • Ensure product pricing is accurate
  • Monitor jobs waiting to be picked up. Inform management of any job held over 30 days
  • Clean and merchandise displays on a daily basis, displaying effective merchandise at all times
  • Place all returns in their proper bins
  • Perform preliminary testing for patients, as needed
  • Accurately process patient payment transactions
  • Help maintain the attractive appearance of the office
  • Attend all office meetings
  • Participate in all training opportunities offered by MyEyeDr.
  • Other duties, as assigned

About You
  • Must be State Board Certified Licensed Dispensing Optician
  • AA or BA/BS in related field is desirable
  • 2-5 years of related eyewear experience within a similar office environment
  • Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences
  • Strong comfort level with optical and lens related concerns
  • Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily
  • Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends
  • Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment
  • Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met
  • Proficiency in utilization of automated equipment and systems standard to the optometry industry

Growth With Us
  • Grow and develop your career through role specific training programs
  • Participate in our Vision coverage and associate discounts on our products

Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.

What MyEyeDr. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About MyEyeDr.

Sourced by ZipRecruiter

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Vienna, VA, US

Year founded

2001

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