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Optical Assistant Jobs in Springfield, MA (NOW HIRING)

Walmart

Optician Level - 3

Ware, MA · On-site

$37 - $45/hr

They assist with verifying prescription information, aiding in customer's purchasing decisions, and completing lens and eyewear orders. Responsibilities may vary based on state regulations and ...

Walmart

Optician Level - 3

East Windsor, CT · On-site

$37 - $45/hr

They assist with verifying prescription information, aiding in customer's purchasing decisions, and completing lens and eyewear orders. Responsibilities may vary based on state regulations and ...

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All JobsOptical JobsOptical Assistant JobsOptical Assistant Jobs in Springfield, MA

Optical Assistant information

See Springfield, MA salary details

$9

$16

$20

How much do optical assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for optical assistant in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $18.22 per hour, depending on experience, location, and employer.

What is an optical assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What does an optical assistant do?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an optical assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

Do you need a qualification to be an optical assistant?

Optical assistants typically do not require formal qualifications, but having relevant training or certifications in optical care or customer service can be beneficial. Employers may also provide on-the-job training to develop necessary skills for working with optical equipment and assisting customers.

How much does an optical assistant get paid?

An optical assistant typically earns between $25,000 and $40,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. The role often involves customer service, lens fitting, and using optical equipment.
More about Optical Assistant jobs

What are the most commonly searched types of Optical jobs in Springfield, MA?

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For Optical Assistant jobs in Springfield, MA, the most frequently searched job titles are:

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What cities near Springfield, MA are hiring for Optical Assistant jobs?

Cities near Springfield, MA with the most Optical Assistant job openings:

Optical Assistant jobs near you
Infographic showing various Optical Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $34,637 per year, or $16.7 per hour.

Licensed Optician - Enfield, CT - LensCrafters

Essilor

Enfield, CT • On-site

Full-time

Medical, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Key responsibilities

  • Welcome all customers, set expectations, and assist with their optical needs.

  • Take and record measurements, custom fit glasses, and adjust/fit eyewear to meet standards and customer needs.

  • Assist team with complex product needs and prescriptions, ensuring accurate use of technology and tools.

EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

9th of 40 rated optical retailers

Job description

Requisition ID: 937237 
Store #: 000868 LensCrafters 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. 
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. 

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. 

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
 

JOB DESCRIPTION

The Licensed Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.

MAJOR DUTIES & RESPONSIBILITIES

Welcome all customers, set expectations with customers
Custom fit glasses & precisely place prescription in lenses
Acts as a leader in optical acumen
Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
Assists team with complex product needs & prescriptions
Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
Ability to multi-task, prioritize & manage time with competing priorities
Strive to achieve exceptional results on Brand KPIs & competencies
Take pride in store appearance, help to keep store clean, attractive & organized
Inform management of safety opportunities; demonstrates safe work practices
Resourceful, self-motivated with a desire for continual learning, improvement & results
Adhere to company policies & procedure, including discounts, promotions & inventory management

BASIC QUALIFICATIONS

High School graduate or equivalent
State Licensure
Optical dispensing experience
Strong customer service skills: communicator, listener & team builder
Knowledge of current store merchandise
Strong basic math skills
Awareness of current fashion trends
Selling skills - ability to use & carry an iPAD/tablet
Familiarity with POS, computers & calculators
Embrace new technology & change


PREFERRED QUALIFICATIONS

Previous customer service & retail experience

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

What EssilorLuxottica employees say

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