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Optical Assistant Jobs in Amherst, WI (NOW HIRING)

Pick 'n Save

PHARMACY/TECHNICIAN

Wisconsin Rapids, WI · On-site

$17.75 - $21.75/hr

Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing * Assist pharmacist in all responsibilities ...

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Optical Assistant information

See Amherst, WI salary details

$9

$16

$19

How much do optical assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for optical assistant in Amherst, WI is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $17.79 per hour, depending on experience, location, and employer.

What is an optical assistant?

An optical assistant is a vision care customer’s first point of contact, as you work in the retail or sales departments or optometrist’s offices. In this career, you are responsible for greeting patients and helping them select the right eyewear as well as repairing and making adjustments to the eyewear. Assistants perform duties such as fitting eyeglasses or contacts under supervision, measuring an eye or bridge of the nose, scheduling appointments, gathering important patient information, and maintaining medical files. Customer service is an important part of the job.

What does an optical assistant do?

As an Optical Assistant, your daily responsibilities include greeting patients, assisting with frame selection, taking basic eye measurements, and handling administrative duties such as booking appointments and managing patient records. You’ll work closely with optometrists, opticians, and other support staff to ensure smooth patient flow and excellent customer service. Collaboration is key, as Optical Assistants often communicate patient needs to clinical staff and help coordinate care. This role offers valuable exposure to both clinical and retail aspects of optometry, making it a great starting point for career growth within the industry.

What are the key skills and qualifications needed to thrive as an optical assistant, and why are they important?

To thrive as an Optical Assistant, you need a solid understanding of basic optometry, customer service, and retail sales, often supported by on-the-job training or a relevant certification. Familiarity with dispensing optical instruments, using lens measuring devices, and practice management software is typically required. Outstanding communication, attention to detail, and the ability to work well with both customers and team members distinguish top performers in this role. These skills ensure accurate prescription fulfillment, excellent customer experiences, and smooth optical practice operations.

What is the difference between Optical Assistant vs Optical Technician?

AspectOptical AssistantOptical Technician
Required CredentialsHigh school diploma, optical assistant certificationCertification or diploma in optical technology or related field
Work EnvironmentOptical retail stores, clinicsLaboratories, manufacturing, or repair facilities
Employer & Industry UsageOptical retail chains, optometristsOptical labs, manufacturing companies
Common Search & Comparison IntentCustomer service, assisting with frame selectionLens fitting, equipment operation, technical repairs

Optical Assistants primarily focus on customer service, frame selection, and assisting optometrists, often working directly with patients. Optical Technicians handle more technical tasks like lens fitting, equipment operation, and repairs. Both roles are essential in the optical industry but differ in technical complexity and responsibilities.

Do you need a qualification to be an optical assistant?

Optical assistants typically do not require formal qualifications, but having relevant training or certifications in optical care or customer service can be beneficial. Employers may also provide on-the-job training to develop necessary skills for working with optical equipment and assisting customers.

How much does an optical assistant get paid?

An optical assistant typically earns between $25,000 and $40,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. The role often involves customer service, lens fitting, and using optical equipment.
More about Optical Assistant jobs

What cities near Amherst, WI are hiring for Optical Assistant jobs?

Cities near Amherst, WI with the most Optical Assistant job openings:

Optical Assistant jobs near you

PHARMACY/TECHNICIAN

Pick 'n Save

Wisconsin Rapids, WI • On-site

$17.75 - $21.75/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 8 days ago

Pick 'n Save rating

5.4

Company rating: 5.4 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

97th of 124 rated grocery stores

Job description

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Based in Wisconsin, Pick 'N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick 'N Serve customers in 89 stores throughout the state. 
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Pick 'N Save family! 
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page! 
MINIMUM 
  • High School Diploma or GED
  • Must be 18 years old
  • Ability to handle highly confidential information
  • Meets minimum state requirements to perform the functions related to the position
DESIRED 
  • Any previous comparable experience
  • Any equivalent experience of a pharmacy clerk
  • EPRN familiarity
  • Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
  • Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
  • Understand and perform ordering functions with primary and secondary wholesalers
  • Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
  • Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
  • Count, measure and prepare specified product using company best practices
  • Complete billing procedures adequately to assure best value to the customer and the company
  • Answer phone and triage calls and answer inquiries as appropriate
  • Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
  • Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
  • Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
  • Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
  • Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
  • Support company health and wellness initiatives
  • Put away legend orders, including Central Fill deliveries
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
     

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