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Ops Technician Jobs (NOW HIRING)

Rackspace Technology

DC Ops Technician III - US

Richardson, TX · On-site

$34K - $43K/yr

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments ...

Rackspace

DC Ops Technician III - US

Richardson, TX

$34K - $43K/yr

The Data Center Operations Technician owns the responsibility of all IT Infrastructure, including customer configurations, within the data center environment ensuring all customer server environments ...

Amazon

Global Field Ops Technician, GFO AMER

Seattle, WA · On-site

$22.50 - $30.75/hr

We are looking for a GFO Technician who is an experienced and highly motivated Data Center Technician to install and support AWS deployments in non-traditional environments As a GFO technician, you ...

Amazon

Global Field Ops Technician, GFO AMER

Seattle, WA

$22.50 - $30.75/hr

We are looking for a GFO Technician who is an experienced and highly motivated Data Center Technician to install and support AWS deployments in non-traditional environments As a GFO technician, you ...

University of Florida

OPS Laboratory Technician

Orange, CA · On-site

$21 - $26/hr

OPS Laboratory Technician Apply now Job no: 541044 Work type: Temp Full-Time Location: Orange Categories: Biology/Life Science, Physical/Mathematical Sciences Department: 32020000 - PH-PHARMACEUTICS ...

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How much do ops technician jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for ops technician in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What is an ops technician?

Ops Technicians, short for Operations Technicians, are professionals responsible for monitoring, maintaining, and troubleshooting equipment and systems within industrial, manufacturing, or technical environments. They ensure that operations run smoothly by conducting regular inspections, performing repairs, and responding to equipment malfunctions. Ops Technicians often work with complex machinery and may collaborate with engineers and other technical staff to optimize processes. Their role is crucial in minimizing downtime and maintaining safety and efficiency in operational settings.

What are the key skills and qualifications needed to thrive as an ops technician, and why are they important?

To excel as an Ops Technician, you generally need a solid understanding of mechanical and electrical systems, troubleshooting skills, and a relevant technical diploma or certification. Familiarity with programmable logic controllers (PLCs), SCADA systems, and maintenance management software is typically required. Attention to detail, problem-solving ability, and effective teamwork are standout soft skills in this role. These competencies ensure operational efficiency, minimize downtime, and maintain safety in industrial or production environments.

What are some common challenges faced by ops technicians, and how can they be addressed on the job?

Ops Technicians often encounter challenges such as troubleshooting unexpected equipment malfunctions, managing multiple tasks under tight deadlines, and communicating effectively with cross-functional teams. Addressing these challenges involves developing strong problem-solving skills, staying up to date with standard operating procedures, and regularly participating in safety and technical training. Proactively collaborating with team members and maintaining detailed logs can also help ensure smooth operations and quicker resolution of issues.

What are popular job titles related to Ops Technician jobs?

For Ops Technician jobs, the most frequently searched job titles are:

Ops Technician jobs near you
Infographic showing various Ops Technician job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,888 per year, or $21.6 per hour.

SR. Critical Environment Ops Technician

Atlanta, GA • On-site

Microsoft
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees
Learn more about Microsoftexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Perform monitoring, inspection, and maintenance of critical infrastructure in datacenters.

  • Participate in equipment troubleshooting and ensure safety and security requirements are followed.

  • Support environmental health and safety objectives by assessing resources and maintaining safe working conditions.

Microsoft rating

8.6

Company rating: 8.6 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

Job description

Overview
As a Senior Critical Environment Technician (CET) (Palmetto, East Point, Lithia Springs), in Microsoft's Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.
Responsibilities
Critical Environment Culture
  • Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures are met, to properly perform work in a safe, quality, and reliable manner in accordance to applicable Authority Having Jurisdiction (AHJ) regulations, and Microsoft requirements. Recognizes safe versus unsafe working conditions and responds accordingly (e.g., stop/pause tasks, stand down vendors where necessary). Escalates immediately when unsafe working conditions are observed and promotes a safe working culture to empower less experienced team members. Participates in required meetings, trainings, and necessary handoffs. Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EHS) objectives. Actively maintains safe working conditions at all times. Proactively ensures safety and security requirements are followed and met for the work of themselves and others.
  • Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
  • May travel up to 25%, typically domestically for training and/or supporting another site.
  • May work 12-hour shifts, including shift assignments during non-standard business hours such as evenings, nights, weekends, and holidays.
  • Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting up to 25lbs / 11kg without assistance. Occasional lifting 25-50lbs / 11-22.5kg with lift assistance. Occasional push or pull 50-75 lbs / 22.5-34kg with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria.

Equipment and Systems Maintenance
  • Processes method statement of work (MSOW) documents. Coordinates activities and associated schedules with contractors. Performs inspections of equipment in a facility. Participates in testing and commissioning activities. Advises engineer partners or project management colleagues on project scope process or execution methodology. Presents for review and approval MSOW in their area of responsibility.
  • Acts as a subject matter expert, performing troubleshooting independently for multiple equipment, systems, subsystems, and component types. Documents issues found in troubleshooting process within appropriate systems per process and procedure as needed. Ensures equipment and system settings are consistent with established parameters and designs. Determines when troubleshooting efforts are deemed adequate and communicates or escalates to suppliers, engineers, or more experienced colleagues as needed. Has a hands-on understanding of how equipment in all disciplines work and how to troubleshoot to subsystem level. Provides consultation to less experienced colleagues with troubleshooting systems and problems. Oversees less experienced colleagues, or directly troubleshooting systems and investigates root causes.
  • Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types of increasing complexity with no supervision, while serving as a subject matter expert for one discipline - in consideration of Task Hazard Analysis (THA), Method Statement of Work (MSOW), or varying permit requirements. Communicates and/or escalates maintenance activities per established process and procedure. Prioritizes maintenance activities as required and/or appropriate. Documents tasks or issues during maintenance activities within appropriate systems per process and procedure as needed. Provides consultation to colleagues on maintenance and repairs through deep understanding of equipment, systems and their interrelations. Follows recommended maintenance schedules. Oversees everyday, complex, large-scale tasks for a single discipline or equipment across disciplines. Ensures follow up action items are addressed in a timely manner. Masters the maintenance of all systems and equipment in a safe and professional manner and understands levels of risk (LORs) associated with varying types of maintenance across all disciplines. Plans, coordinates, and presents maintenance items for review and approval in their area of responsibility.
  • Prepares and submits highly complex reports as assigned following preexisting scripts and templates, or using ad hoc methods required to support trending and analysis (e.g., Root Cause Analysis [RCA] reports) and may review prior reports delivered by less experienced team members. Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs) for highly complex and/or interdependent equipment and disciplines to ensure safe and reliable execution. Reviews completed work using approved tools and procedural templates from less experienced technicians for accuracy and completeness. Completes and provides coaching to support less experienced technicians for mandatory, technical, and procedural training assignments. Analyzes findings from reports and documents observations.
  • Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site based on all procedure levels of risk (LOR). Takes part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, and Authority Having Jurisdiction (AHJ) regulations. Ensures work performed by suppliers/vendors is performed to scope, all documentation is performed correctly, and escalates as appropriate. Recognizes circumstances when to stop supplier/vendor work to address potential and/or identified concerns. Coordinates across all LOR applicable to preventative and/or corrective maintenance. Identifies and recommends procedure corrections if/when errors are detected or when appropriate. Coordinates and schedules supplier/vendor on-site activities. Coordinates with vendor to schedule maintenance and determines availability of equipment/parts, as directed. Resolves or escalates observed vendor quality issues. May review and approve vendor supplier field service reports, invoices, and work orders.

Equipment and Systems Operations
  • Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision. Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required. Identifies and contacts/engages appropriate parties to mitigate incidents as they occur. Develops new or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) in relation to incidents. Directly provides and/or leads and coordinates emergency monitoring response plans for irregular or malfunctioning conditions. Serves as technical expert in ensuring emergency operating procedures (EOPs) are consistent with proper incident response.
  • Serves as an expert in the inspection and supervision of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions. Understands critical system alarms for multiple discipline(s) of equipment, their meanings, and engages with appropriate escalation processes or procedures. Recognizes circumstances where execution would be considered safe to proceed. Performs various inspections and validations of equipment performance. Monitors the performance from central monitoring locations (i.e., Facility Operations Centers) of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) and understands risks or impacts to other subsystems across the data center. Escalates per applicable policies and standards. Utilizes telemetry, control systems, and other platforms to monitor site status, analyze past and current events, as well as other processes, and can identify all alarms. Uses technical expertise, prior experience, and device analytics to recognize trends with equipment behavior and checks potential issues as they arise. Advises less experienced colleagues on issues found while monitoring applicable CE systems. Performs all monitoring equipment repair, replacement, and maintenance work, which meets or exceeds Microsoft Service Level Agreement (SLA) requirements. Uses data trends to develop or produce predictive analyses of equipment performance.
  • Works on complex, advanced tasks (e.g., stabilization, resolution, recovery) independently. Serves as a subject matter expert in critical environments-related systems within the data center, advises less experienced colleagues on such topics, and provides oversight and training/mentorship to team members on tasks regarding these subsystems (e.g., electrical, mechanical, controls, generators). Demonstrates an understanding of and operates equipment and systems across all disciplines (e.g., electrical, mechanical, controls) with knowledge of the interactions between them and overall operation of a data center. Operates all systems and equipment in a safe and professional manner.
  • Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work. Tracks hours for performed tasks within applicable task management systems. Tracks utilization and time tracking results for team members, within applicable task management systems, as needed. Guides and coaches team in CMMS usage best practices. Adds required data, documents, logs changes, and upkeeps procedures related to building management systems and reports. Properly signals spare equipment and parts utilization within maintenance work orders.

Other
  • Embodies our culture and values.

Qualifications
Required/minimum qualifications
  • High School Diploma, GED, or equivalent.
  • 4+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.

Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Additional or preferred qualifications
  • Associate's Degree or technical trade certification (e.g., mil

What Microsoft employees say

Pay

Benefits

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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