Operations Jobs in Toronto, ON (NOW HIRING)

What is the opportunity?

As a Specialist, Operations, Tax Operations, you will support client's year-end tax reporting requirements with Canadian tax authorities, including the CRA and Revenu Quebec (RQ). You will also be responsible for executing and maintaining withholding tax remittances and reconciliations with the CRA and RQ.

The role involves working closely with business partners and vendors to schedule, coordinate, track, and conduct user acceptance testing (UAT) for regulatory and client experience enhancements related to registered tax slips annually. You will also identify and escalate issues, risks, and exceptions as appropriate.

You will independently manage and resolve complex client inquiries, seeking guidance when required, while ensuring compliance with established departmental procedures and controls.

What will you do?

• Perform withholding tax reconciliations between internal reports and CRA remittances on a daily, weekly, biweekly, monthly, and annual basis. Analyze reports, investigate exceptions, and resolve discrepancies in accordance with regulatory and firm requirements.

• Execute daily oversight of complex, exception-based processes, including investigating breaks, performing root cause analysis, and implementing follow-up actions to prevent recurrence.

• Liaise with internal and external partners to obtain information and resolve operational issues.

• Maintain detailed records of reconciliation results, exceptions, resolutions, and follow-up action to support effective tracking auditability.

• Identify process and system enhancements to reduce risk and improve efficiency and participate in testing and implementation.

• Maintain and update desk operating procedures to reflect current processes and requirements.

• Perform other duties as assigned.

What do you need to succeed?

Must haves:

• 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3+ years of securities, banking, technology and/or job specific industry experience

• 1+ year prior securities, banking, technology industry and/or job specific related industry

• Proficient computer skills in Windows-based software products including Word, Excel and Access

• Experience with T4RIF/T4RSP/T4A/T4FHSA/TFSA/RL 1/RL 2/RL 32/NR4 tax production

• Ability to handle multiple priorities in a fast paced and deadline driven environment

• Strong problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes

Nice-to-have:

• Proficient in French

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.

• Access to a variety of job opportunities across business.

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.