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Operations Jobs in Hadley, MA (NOW HIRING)

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

Operations Supervisor

Westfield, MA · On-site

$69K - $74K/yr

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery ...

The Operations Coordinator supports field operations performing a variety of administrative and operational duties for their assigned locations. Responsibilities may include inventory duties ...

The Operations Coordinator supports field operations performing a variety of administrative and operational duties for their assigned locations. Responsibilities may include inventory duties ...

The Operations Coordinator supports field operations performing a variety of administrative and operational duties for their assigned locations. Responsibilities may include inventory duties ...

Operations Manager

Greenfield, MA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Operations Manager

Ware, MA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Enlisted Both Overview Boatswains Mates are seamanship and deck operations experts who form the backbone of a ships crew. They handle small boats, maintain topside equipment, and support cargo ...

Enlisted Both Overview Boatswains Mates are seamanship and deck operations experts who form the backbone of a ships crew. They handle small boats, maintain topside equipment, and support cargo ...

Enlisted Both Overview Boatswains Mates are seamanship and deck operations experts who form the backbone of a ships crew. They handle small boats, maintain topside equipment, and support cargo ...

Enlisted Both Overview Boatswains Mates are seamanship and deck operations experts who form the backbone of a ships crew. They handle small boats, maintain topside equipment, and support cargo ...

Enlisted Both Overview Boatswains Mates are seamanship and deck operations experts who form the backbone of a ships crew. They handle small boats, maintain topside equipment, and support cargo ...

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Operations information

See Hadley, MA salary details

$9

$23

$47

How much do operations jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for operations in Hadley, MA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $26.68 per hour, depending on experience, location, and employer.

What are operations jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What are different jobs in an operations department?

The operations department is tasked with increasing company efficiency and requires many different workers. Entry-level positions within the operations department include jobs such as clerical assistants or stores and inventory coordinators. With experience, you can take on additional responsibilities as an operations analyst. With additional training and advanced postsecondary education, such as a bachelor’s degree, you can apply to work as an operations manager. To become the director of operations, you may need a bachelor’s degree and significant work experience or an MBA.

What are the key skills and qualifications needed to thrive in operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What are careers in operations?

Careers in operations involve managing and optimizing the processes that produce goods or deliver services within an organization. Roles may include operations manager, supply chain analyst, or logistics coordinator, often requiring skills in project management, problem-solving, and familiarity with tools like ERP systems. These positions typically demand strong organizational abilities and attention to efficiency and quality standards.

What does working in operations do?

Working in operations involves managing and coordinating daily business activities to ensure efficiency and productivity. Operations roles often include overseeing supply chains, process improvements, and resource allocation, requiring skills in organization, problem-solving, and familiarity with tools like ERP systems.

What is an example of an operations job?

An operations job involves managing daily business activities to ensure efficiency and productivity. Examples include operations managers, supply chain coordinators, and logistics specialists who oversee processes, optimize workflows, and use tools like enterprise resource planning (ERP) systems.

What is an operations job?

An operations job involves managing and coordinating the daily activities of a business or organization to ensure efficiency and effectiveness. Roles often include overseeing processes, managing resources, and implementing policies, with skills in organization, problem-solving, and use of tools like enterprise software. Operations professionals may work in various industries, including manufacturing, logistics, or services, and often require strong communication and organizational skills.

What are the most commonly searched types of Operations jobs in Hadley, MA?

The most popular types of Operations jobs in Hadley, MA are:

What cities near Hadley, MA are hiring for Operations jobs?

Cities near Hadley, MA with the most Operations job openings:

Infographic showing various Operations job openings in Hadley, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,515 per year, or $23.3 per hour.

Operations Manager - Field Operations

National Ambulance

Springfield, MA • On-site

Other

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Field Operations Manager

National Ambulance LLC located in Springfield, MA is the fastest growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care.

Position Overview: Field Operations Manager is a Full Time Position with Benefits

We are currently seeking a highly motivated Field Operations Manager to manage our daily operations. Flexibility is a key component in the success of this role within our company.

Attributes:

  • Integrity
  • Honesty
  • Self Motivated
  • Strong Organizational Skills
  • The abilities to multi-task and function effectively in a team environment
  • Excellent Analytical Skills
  • Ability to Learn & Teach
  • Customer Service Driven
  • Excellent Peoples Skills

Responsibilities:

  • Coordinate EMS and Paratransit Field Operations.
  • Establish and communicate clearly defined goals, deadlines, and expectations to Field Staff.
  • Conduct Quality Assurance and Control.
  • Update and implement Standard Operating Procedures for EMS and Paratransit departments.
  • Lead Meetings
  • Interdepartmental regular communications to ensure company objectives are met.
  • Statistics Generation via excel spreadsheets.
  • Apply Progressive Discipline with field staff.
  • Investigation of Incidents, Accidents, Injuries.
  • Coordinate field logistics
  • Purchasing & Inventory Control
  • Corporate Compliance
  • Customer Service Issue Resolution

Requirements:

  • Associate Degree or equivalent work experience is required.
  • Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.
  • 2 or more years of supervisory / management experience is desirable
  • Knowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.
  • Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.

Benefits:

  • Health & Dental Insurance
  • Paid Time Off
  • Flexible Scheduling
  • 401K Plan with Employer Match
  • Incentive Programs
  • Paid Continuing Education
  • Company Uniform
  • Emergency Medical Technician Certification

How to Apply:

  • Apply via this post.
  • You may email your resume to kirill@nationalambulance.net
  • You may apply in person at National Ambulance 425 St. James Ave. Springfield, MA 01109.

National Ambulance, LLC is an equal opportunity employer offering competitive wages and benefits package.