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Operations Support Jobs in Illinois (NOW HIRING)

OSF HealthCare

Nursing Operations Support Rep.

Peoria, IL · On-site

$18.27 - $20.29/hr

The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way ...

OSF HealthCare

Nursing Operations Support Rep

Peoria, IL · On-site

$18.27 - $20.29/hr

The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way ...

Cox

Vehicle Operations Support Specialist II

Matteson, IL · On-site

$18.22 - $27.36/hr

The Vehicle Operations Support Specialist monitors and communicates all reconditioning activities, manages client expectations, and verifies that required information, paperwork, and data entry are ...

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Operations Support information

See Illinois salary details

$13

$25

$34

How much do operations support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for operations support in Illinois is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $30.53 per hour, depending on experience, location, and employer.

What is operations support?

Operations support roles are positions within an organization that focus on ensuring the smooth and efficient functioning of daily business activities. These professionals handle tasks such as coordinating logistics, managing schedules, maintaining records, and supporting internal teams with administrative needs. Their work often involves troubleshooting issues, streamlining processes, and facilitating communication between different departments. Operations support staff play a crucial role in helping organizations meet their goals by keeping operations running smoothly.

What skills and qualifications are needed for operations support?

To thrive in Operations Support, you need strong organizational skills, attention to detail, and a basic understanding of business processes, often supported by a relevant associate or bachelor's degree. Familiarity with enterprise resource planning (ERP) systems, data analysis tools, and office software like Microsoft Excel is commonly required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills in this role. These skills and qualities are essential for ensuring smooth daily operations, efficient workflow management, and effective support to teams across the organization.

How does an operations support professional interact with other departments?

Operations Support professionals often serve as a bridge between various departments such as logistics, customer service, and management. They coordinate workflows, communicate updates, and troubleshoot issues to ensure smooth business operations. Strong collaboration skills—such as clear communication, adaptability, and problem-solving—are essential, as these professionals frequently participate in cross-functional meetings and projects. Building positive relationships and understanding the needs of different teams is key to excelling in this role.

What is the difference between Operations Support vs Customer Service Representative?

AspectOperations SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, often behind the scenes supporting operationsFrontline, interacting directly with customers
Employer & Industry UsageUsed across industries like logistics, manufacturing, and financeCommon in retail, telecom, and service industries
Search & Comparison IntentFocuses on operational processes and support rolesFocuses on customer interaction and service skills

Operations Support and Customer Service Representative roles often overlap in communication and problem-solving skills. However, Operations Support primarily focuses on internal processes and supporting business functions, while Customer Service Representatives handle direct customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Is operations support a high paying job?

Operations support roles typically offer moderate salaries that vary based on industry, experience, and location. While some positions can be well-paying, especially with specialized skills or certifications, they generally do not reach the highest salary levels compared to other management or technical roles.

What are 5 careers in operations support?

Careers in operations support include roles such as operations analyst, logistics coordinator, supply chain specialist, customer support manager, and process improvement specialist. These positions often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to analyze and optimize workflows.

What are the most commonly searched types of Operations Support jobs in Illinois?

The most popular types of Operations Support jobs in Illinois are:

What cities in Illinois are hiring for Operations Support jobs?

Cities in Illinois with the most Operations Support job openings:

Operations Support jobs near you
Infographic showing various Operations Support job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,446 per year, or $25.2 per hour.

Operations Support Assistant

Bridgeview, IL • On-site

Nova Lines Inc
Trucking • 51 - 200 employees
Learn more about Nova Lines Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Description:

Position Summary


The Operations Support Assistant serves as the primary point of contact for drivers entering and leaving the Nova Lines yard. The position supports operational activities, maintaining accurate documentation, and ensuring seamless communication between Drivers, Operations & Safety, Maintenance & Repairs, and Parts & Inventory.

The Operations Support Assistant helps to ensure that every vehicle enters and exits the operational workflow in accordance with Company standards, regulatory requirements, and the Nova Lines Operational Management System.

The position contributes directly to minimizing vehicle downtime while delivering a professional, efficient, and driver-focused service experience.


Core Responsibilities Operations Support

  • Intake all drivers entering building to determine their needs
  • Input required items on communication sheet
  • Communicate driver needs to shop as required
  • Communicate with drivers on repair completion for thoroughness of process
  • Release drivers once process is completed and communicate drivers readiness to Operations
  • Assist with coaching and terminations
  • Assist with Driver Retention concerns
  • Assist with equipment management
  • Inspection of equipment being dropped in yard
  • Assist Operations as needed
  • Assist Orientation drivers as needed
  • Assign company vehicles and track fuel levels and returns
  • Monitor Gate activity
  • Other duties as requested


Requirements:

Qualifications

  • 2 - 4 years of experience in transportation, fleet operations, dispatch, customer service, or operations support preferred.
  • Strong organizational and communication skills.
  • Computer proficiency.
  • Knowledge with Operational procedures
  • Knowledge of DOT HOS and regulations
  • Able to communicate effectively through variable situations
  • Maintenance knowledge helpful but not required
  • Exposure to operations and safety processes.
  • Comfortable working in the yard and in-office; able to lift/tarp as needed for demos.
  • Basic systems: TMS/dispatch tools, incident logging, Google suite.

Working Conditions

This position operates in both indoor office and yard environment.

Benefits

Eligible employees of Nova Lines may participate in a comprehensive benefits package, which may include:

  • Paid Time Off (PTO)
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • 401(k) Retirement Plan with Company Match
  • Tuition Reimbursement Program

Equal Employment Opportunity Statement
Nova Lines is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, marital status, military status, pregnancy, genetic information, arrest or conviction record (as permitted by law), or any other protected status under federal, state, or local law.

Reasonable Accommodation Statement
Nova Lines complies with the Americans with Disabilities Act (ADA) and applicable state laws. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the job.

At-Will Employment Statement
Employment with Nova Lines is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause, and with or without notice, in accordance with applicable law. Nothing in this job description or any other company document should be construed as a contract, express or implied, guaranteeing employment for any specific duration.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person