Operations Support Manager Jobs in Troy, NY (NOW HIRING)

Director, Quality Operations Support - Remote (East Coast)

Build your future at Curia, where our work has the power to save lives.

The Director of Quality Operations Support is responsible to enable the Business Unit (BU) Quality Head for API (Small Molecule and Generic APIs) and Biologics, in delivering Curia's strategic objectives.  This position also enables the site Quality Heads in the effective implementation of global quality standards, global procedures, and other strategic initiatives. The Director of Quality Operations Support is responsible for providing onsite support to the sites for inspection readiness, during regulatory agency inspections or customer audits, managing day to day quality operations, and as a subject matter expert for complex investigations. This role also serves as a delegate for BU Quality Head in customer and internal meetings.  

Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives.

We proudly offer

    Generous benefit options (eligible first day of employment) 
    Paid training, vacation and holidays (vacation accrual begins on first day of employment)
    Career advancement opportunities 
    Education reimbursement
    401K program with matching contributions
    Learning platform
    And more!

Responsibilities

    Key enabler for BU Quality Head - Support the sites in quality operational activities including regulatory inspections and customer audits, investigation reviews, and batch record reviews related oversight activities
    Role requires significant travel to the sites as needed
    Participates in the BU and site's Quality Management Review meetings and Inspection Readiness meetings; and verifies effectiveness of the Quality Systems through site visits and deviation/CAPA reviews
    Collaborates between sites and customers for finalizing quality agreements to standardize the requirements across all sites
    Provides technical and quality support for the implementation of global standards and procedures at the sites
    Acts as an extension of the BU Quality Head when attending site leadership team meetings as well as quality team meetings
    Develops and delivers various training to the sites to emphasize compliance to site and global procedures. Trainings also include leading qualification programs (e.g., Investigations) at the sites
    Provides technical support as required for the implementation of electronic systems such as DMS and LIMS at the sites
    Participates in the development of responses at the sites to address regulatory inspection findings
    Facilitates and reviews gap assessments performed by the sites for inspectional findings across the network; and to corporate procedures and standards. Supports the sites in meeting requirements, as needed
    Plays a key role as above site Quality representative in customer business reviews, escalations and other meetings to drive Quality decisions
    Readily available to travel to the sites, to assess the Quality Systems, provide trainings and during inspection readiness preparation activities (facility walkthroughs) and during regulatory inspections
    May serve as staff augmentation on an interim basis, in Quality Leadership; and including staff reviews/goal setting, as needed.

Required

    B.S./B.A. or M.S. degree in Chemistry, Microbiology, Chemical Engineering or related field
    15+ years of experience in the pharmaceutical industry, with at least 8 of those years of experience being in Quality, Quality Assurance, and/or Quality Systems/Compliance, and at least 5 of supervisory experience
    Experience in small molecule API manufacturing and/or Biologics drug substances manufacturing
    Strong knowledge of the pharmaceutical industry regulations applicable to API and Biologic manufacturers
    Demonstrated experience in mentoring and coaching, with ability to motivate teams to reach a common goal
    Strategic thinking-problem solver

Other Qualifications

    Must pass a background check
    Must pass a drug screen
    May be required to pass Occupational Health Screening
    May be required to obtain and maintain gowning certification 
    May be required to obtain and maintain media qualification

Pay Range: $148,000-$184,700/year

Education, experience, location and tenure may be considered along with internal equity when job offers are extended.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.

All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.

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