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Operations Support Manager Jobs in Illinois (NOW HIRING)

Pasona NA

Operations Support Associate

Itasca, IL · On-site

$28 - $30/hr

Manage documentation and month-end/annual closings, including reconciliation, warehouse charges ... Support sales team with logistics quotes, shipment coordination, inventory reports, supplier ...

Maersk

Conversion - Operations Support

Northlake, IL · On-site

Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory ... Administrative stream includes those who primarily support others by performing skilled technical ...

Ameren Services

Operations Support Rep

Bloomington, IL · On-site

The Operations Support Representative is primarily responsible for providing general clerical and ... Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports. * Contact with ...

Ameren

Operations Support Rep

Bloomington, IL · On-site

The Operations Support Representative is primarily responsible for providing general clerical and ... Review, investigate and complete CSS Work Flow Manager (WFM) on-line reports. * Contact with ...

BrightSpring

Admin/Operations Support

Glenview, IL

$18/hr

Our Company OnePoint Patient Care Overview The PBM Operations Support role performs a variety of tasks in support of the Pharmacy Benefit Management (PBM) department. This will include both daily ...

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All JobsOperations Support JobsOperations Support Manager JobsOperations Support Manager Jobs in Illinois

Operations Support Manager information

See Illinois salary details

$27.1K

$70.9K

$115.3K

How much do operations support manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for operations support manager in Illinois is $70,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $88,700.00 per year, depending on experience, location, and employer.

What Is an Operations Support Manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

More about Operations Support Manager jobs
What are the most commonly searched types of Operations Support jobs in Illinois? The most popular types of Operations Support jobs in Illinois are:
What cities in Illinois are hiring for Operations Support Manager jobs? Cities in Illinois with the most Operations Support Manager job openings:
Infographic showing various Operations Support Manager job openings in Illinois as of June 2026, with employment types broken down into 1% As Needed, 63% Full Time, 34% Part Time, 1% Contract, and 1% Nights. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $70,919 per year, or $34.1 per hour.
ServiceTitan & Operations Support

ServiceTitan & Operations Support

Apex Service Partners

Oak Brook, IL • On-site

$70K - $80K/yr

Full-time

Posted 10 days ago

Job description

Apex Service Partners is a leading residential home services company dedicated to building a network of bestinclass local brands across the U.S. We partner with communityrooted plumbing, HVAC, and electrical businesses to deliver exceptional service while fostering a culture of growth, collaboration, and operational excellence.

Our Midwest Region is seeking a ServiceTitan & Operations Support Specialist to support our Illinois and Wisconsin market. This role serves as a key support partner to local operators, blending ServiceTitan system support with day-to-day operational and administrative support for our field and office teams.

This is a hands-on, highly collaborative role ideal for someone who enjoys solving problems, supporting teams, and keeping operations running smoothly across multiple businesses.

What You’ll Do:ServiceTitan Support & Systems
  • Serve as the primary ServiceTitan support resource for Illinois & Wisconsin operating companies
  • Manage and resolve daily tickets and user requests, including troubleshooting and howto guidance
  • Support user onboarding, account setup, permissions, and basic training
  • Assist with system configuration updates and workflow improvements
  • Partner with the regional ServiceTitan team to escalate issues and implement enhancements
  • Help ensure data accuracy, consistency, and proper system usage
Operations, Dispatch & Admin Support
  • Support dispatch and scheduling teams with system questions, workflow issues, and optimization
  • Assist with job setup accuracy, call booking workflows, and technician scheduling alignment
  • Partner with office teams on day-to-day operational challenges and process improvements
  • Provide administrative support such as reporting pulls, data updates, and system audits
  • Help maintain standard operating procedures (SOPs) and ensure consistency across locations
  • Support basic reporting needs for operators (KPIs, job tracking, performance data)
  • Act as a bridge between field teams, office staff, and leadership to improve communication and execution
Market Partnership & Continuous Improvement
  • Build strong relationships with GMs, dispatchers, CSRs, and office managers
  • Identify opportunities to streamline workflows and improve efficiency
  • Support adoption of best practices across ServiceTitan and operations
  • Stay current on ServiceTitan functionality and industry best practices
What You’ll Bring:
  • 2+ years of ServiceTitan experience, ideally in a CSR, dispatch, admin, or support role
  • Exposure to home services operations (HVAC, plumbing, electrical) strongly preferred
  • Strong understanding of dispatching, scheduling, and office workflows
  • Ability to manage multiple priorities in a fast-paced environment
  • Excellent problem-solving skills with a hands-on, “jump in and help” mindset
  • Strong communication skills with a customer-service approach to internal teams
  • Highly organized with strong attention to detail
  • Comfortable working across systems, teams, and operational challenges
  • ServiceTitan Certification is a plus, but not required

Apex Service Partners is an Equal Opportunity Employer


USD $80,000.00/Yr.
USD $70,000.00/Yr.

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