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Operations Support Coordinator Jobs in South Fulton, GA

ARK Hospitality

Operations Support Manager

Atlanta, GA

$70K/yr

We are seeking a dynamic Operations Support Manager to lead hotel operations with a focus on team ... Demonstrated skills in problem-solving, project coordination, and workflow design. * Financial and ...

Waystar

Enrollment Support Coordinator

Atlanta, GA · On-site

Experience in provider/payer EDI enrollment revenue cycle management or Healthcare IT. * 2+ years of experience in technical support, case management or operational role. * Proficiency with ...

PPG Quality

Operations Coordinator

Atlanta, GA

$20/hr

We specialize in rapid response solutions, quality assurance support, and operational staffing ... Position Summary The Operations Coordinator plays a critical role in supporting daily field ...

Patientco

Enrollment Support Coordinator

Atlanta, GA · On-site

... operational role. * Proficiencywith Salesforce or similar CRM platform. * Familiarity with ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...

Patientco

Enrollment Support Coordinator

Atlanta, GA · On-site

... operational role. * Proficiencywith Salesforce or similar CRM platform. * Familiarity with ... The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and ...

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All JobsOperations Support JobsOperations Support Coordinator JobsOperations Support Coordinator Jobs in South Fulton, GA

Operations Support Coordinator information

See South Fulton, GA salary details

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How much do operations support coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for operations support coordinator in South Fulton, GA is $21.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $23.03 per hour, depending on experience, location, and employer.

How does an operations support coordinator typically interact with other departments within an organization?

As an Operations Support Coordinator, you will frequently collaborate with multiple departments, such as logistics, customer service, and finance, to ensure smooth daily operations. Your role often involves facilitating communication, resolving issues, and coordinating process improvements across teams. This cross-functional interaction not only helps you gain a broad understanding of the organization but also develops your problem-solving and interpersonal skills, which are highly valued for career advancement.

What is the difference between Operations Support Coordinator vs Operations Analyst?

AspectOperations Support CoordinatorOperations Analyst
CredentialsTypically requires a high school diploma or associate degree; certifications like Certified Operations Manager can be beneficialUsually requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma or Lean are common
Work EnvironmentOffice setting, supporting daily operational activitiesOffice environment, analyzing data and improving processes
Employer & Industry UsageUsed across industries like logistics, manufacturing, and retail for supporting operations teamsCommon in corporate, logistics, and manufacturing sectors for data-driven decision making

The Operations Support Coordinator focuses on assisting with daily operational tasks and supporting teams, while the Operations Analyst emphasizes analyzing data to improve processes. Both roles are essential in operational efficiency but differ in their core functions and skill sets.

What are the key skills and qualifications needed to thrive as an operations support coordinator?

To thrive as an Operations Support Coordinator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with office software suites, databases, and workflow management systems is typically required, and certifications like PMP or Lean Six Sigma can be advantageous. Excellent communication, problem-solving skills, and the ability to multitask help you excel in supporting teams and streamlining operations. These skills ensure efficient processes, minimize disruptions, and contribute to the overall effectiveness of organizational operations.

What does an operations support coordinator do?

An Operations Support Coordinator is responsible for ensuring the smooth and efficient functioning of a company's daily operations. This role typically involves coordinating schedules, managing inventory, supporting staff, handling administrative tasks, and maintaining communication between departments. Operations Support Coordinators help resolve logistical issues, track workflow progress, and implement process improvements. Their work is crucial for keeping business operations organized and running efficiently.

What is an operations support coordinator?

An operations support coordinator is responsible for assisting with the daily functions of a company's operations, including coordinating workflows, managing communication between departments, and ensuring processes run smoothly. They often use tools like spreadsheets and management software and may require strong organizational and communication skills. This role supports operational efficiency and may involve troubleshooting issues and implementing process improvements.

How much do operations support coordinators make in the US?

Operations Support Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand sectors can earn higher wages. The role often requires strong organizational and communication skills, with some positions offering additional benefits or bonuses.

What job categories do people searching Operations Support Coordinator jobs in South Fulton, GA look for?

The top searched job categories for Operations Support Coordinator jobs in South Fulton, GA are:

What cities near South Fulton, GA are hiring for Operations Support Coordinator jobs?

Cities near South Fulton, GA with the most Operations Support Coordinator job openings:

Operations Support Coordinator jobs near you

Customer Support Coordinator

Work For Warriors Georgia

Atlanta, GA • On-site

$18.50 - $23.25/hr

Full-time

Re-posted 4 days ago

Job description


This position is responsible for providing effective and efficient support to customers, team members, business partners, and field operations through proactive communication around appointment statuses. This role will be expected to provide excellent customer service with outbound call initiatives as well as inbound customer inquiries and follow-up. Responsible for creating and maintaining a positive customer experience while supporting various operations' tasks in providing best in class service.
Concierges are responsible for monitoring technician's assignments for order suspension and other impacts towards customers appointments, and proactively contacting the impacted customers to provide technician and appointment status updates. Individual must be able to respond to situations and inquiries quickly and accurately to best serve the customers.
MAJOR JOB RESPONSIBILITIES:
REPRESENTATIVE DUTIES AND RESPONSIBILITIES:
  • Monitors in-day customer appointments and the associated field technician status to identify orders that were suspended due to emergency situations.
  • Work with Dispatchers to gather insight into reasoning behind customer appointed order suspensions for clear communication with customers.
  • Work with Dispatchers to discuss opportunities around customer appointed order re-assignment, to effectively reach customers' appointments in an efficient time frame.
  • Proactively contact customers impacted by suspended orders to provide insight to reasons for delayed arrival of a technician and Estimated Time of Arrivals (ETAs), as well as offer support toward any appointment change requests.
  • Continued to monitor contacted customers' appointments and provide periodic updates to the customers in the event an appointment will be missed or is in jeopardy.
  • Document all customer communication in associated order and account database systems: Reviewer, GCMA, CC&B
  • Assist Scheduling team with contacting customers via telephone and letters to gain access to company facilities. Document action items in GCMA and CC&B and track in SharePoint site.
  • Assist Scheduling team and Field Operations personnel with scheduling specific order requests.
  • Assist Dispatchers during System Outages, Mass Outages, weather related events, and other major incidences to support coordinated activities between Resource Management and Field Operations
  • Assist field service personnel (e.g., check account histories, meter status, premise conditions, appliance type and quantity, Meter Order Field Reading (MOFR), Shut Off for Non-Payment (SONP) orders, pending, why-noted orders).
  • Assist Customer Service Representatives (CSRs) with Estimated Time of Arrivals (ETAs) and technical questions; interprets codes and clarifies field service personnel comments.
  • Report service disruptions and enter and track IT Service Requests (vendor, process, systems)
  • Understand the basics fundamentals of Click Schedule Web and Dispatch processes.
  • Understand the basics fundamentals of Sentinel and Scheduling processes.

Functional Expertise:
  • Perform data entry and tracking through the Reviewer Application, CC&B, GCMA, and SharePoint; updates and maintains customer account information.
  • Effectively transfer misdirected customer requests to an appropriate department.
  • Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.
  • Adhere to established policy, procedure and quality standards within service standards or metrics for work performed
  • Determines documentation requirements; reviews and maintains hard copies when necessary.
  • Uses computerized system for tracking, information gathering, and/or troubleshooting.
  • Performs clerical functions related to orders. Updates and maintains customer account information (e.g notes on accounts for communication with customers, letters mailed, appointment changes, order generation).
  • Track related work activity for business process reporting & workload management

Business Acumen:
  • Sound decision-making that simultaneously reflects a commitment to customer and employee excellence, business value, and operational integrity.
  • Prioritize workload based on criticality of tasks and time required to yield greatest result.
  • Maintain working knowledge of all Resource Management and Field Operations processes around work generation, assignment, and completion.
  • Identifying problems, opportunities, and trends while using analytical and problem-solving skills to achieve success or to influence positive change.

Engagement:
  • Demonstrate empathy, integrity, respect, and fairness toward all employees, customers, and business partners.
  • Receptive to change
  • Defuse escalated customer interactions across multiple markets.
  • Handle situations which may require adaptation of response or some research according to customer response.
  • Communicate effectively with internal and external customers embracing different cultures and diverse groups with safety as first priority.
  • Participate in activities designed to improve customer satisfaction and business performance.
  • Participate in and support collaborative activities.
  • Manage peer relationships by supporting the team through daily tasks, encouragement and training of others, and navigating through conflict with professionalism.

Driving Results:
  • Accountable for meeting individual performance objectives, while supporting and driving towards the measurable expectations and goals for the organization.
  • Managing assigned workload, setting goals, prioritizing work, evaluating results, and taking corrective action as needed.
  • Enhance customer experience through programs and service provided to the customer.

Requirements
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
Education, Certifications/Licenses:
Required:
  • High School Diploma or GED

Preferred:
  • BS/BA Degree

Related Work Experience:
Required:
  • 1 - 3 years Customer Service and Data Entry Experience
  • Availability to work flexible schedule across various shifts and hours of operations (Monday-Sunday 7:30am-8:00pm)

Preferred:
  • 1-2 years utility experience
  • 1-2 years dispatch/logistics experience

Applicant may possess a combination of equivalent education and work experience.
Specific Skills & Knowledge:
Required:
  • Ability to professionally represent Resource Management and Southern Company Gas, including professional interactions with executives, managers, peers, business partners, and customers.
  • Demonstrate experience in taking initiative and being a self-starter in day-to-day responsibilities as well as working through changing priorities.
  • Ability to build and maintain relationships internally as well as with business partners across our organization.
  • Exceptional organizational skills with ability to prioritize, multi-task, and proactively prepare for upcoming meetings and events.
  • Ability to provide professional correspondence and communications as a trusted representative of Resource Management.
  • Demonstrated proficiency in Microsoft Office products, including Outlook, PowerPoint, Word, SharePoint, and Excel.
  • Must possess excellent customer service, decision making, time management, phone interpersonal and communication skills.
  • Candidate must possess a strong attention to detail, maintain a sense of urgency, and be service-oriented.
  • Knowledgeable of Administrative and Customer Care best practices.

Preferred:
  • Bilingual (Spanish)

Working Conditions/Physical Requirements:
  • Long periods of sitting
  • Long periods computer and telephone use
  • Rotating shifts
  • Nights
  • Weekends Holiday work
  • Overtime work

Other:
  • Operation Hours: Monday-Friday 7:30am-8:00pm, Saturday-Sunday 8:00am-4:30pm
  • Shift: Multiple and potential Rotation
  • Overtime may be required depending on workload and staffing.
Work for Warriors Georgia logo

About Work for Warriors Georgia

Sourced by ZipRecruiter

Work for Warriors Georgia is a renowned non-profit organization based in Marietta, Georgia, U.S.A. Established with a noble mission, the company operates in the philanthropy industry with a specialized focus on veteran support. The organization aims to bridge the employment gap for veterans and military spouses by offering job placement assistance, work training programs, and other supportive services. Since its establishment, Work for Warriors Georgia has worked relentlessly to make a significant impact, not only in Georgia but nationally, with countless veterans and military spouses finding rewarding employment opportunities through their programs.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Marietta, GA, US

Year founded

2013

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