Operations Support Assistant Jobs in Ontario (NOW HIRING)

Hey there!

Bird launched micromobility. Now we're shaping its future.

We're Bird, and we're on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.

We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there.

Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Job Summary:

Join Bird's mission to change the way the world moves, one ride at a time, by supporting our award-winning electric vehicle fleet in
Windsor. As an Operations Specialist, you will play a key role in keeping the fleet moving by driving, deploying, relocating, and
preparing scooters for riders. You will work behind the scenes to ensure every ride is safe, smooth, and on time while helping reduce
carbon emissions and traffic.

Responsibilities

• Execute Fleet Deployment: Safely drive, load, and unload vehicles to deploy or retrieve scooters following mobile
  app routes.
  ● Optimize Market Demand: Relocate scooters from low-demand areas to high-demand areas efficiently to
  maximize rider access.
  ● Perform Field Maintenance: Conduct basic diagnostics, quality checks, and preparation on scooters and e-bikes
  to ensure safety.
  ● Manage Technology Tools: Operate a smartphone and internal apps while multitasking in a fast-paced
  environment to hit daily goals.
  ● Support Logistics Operations: Assist with warehouse tasks and fleet staging to maintain an organized
  operational flow.
  ● Contribute to Product Growth: Participate in product testing and new feature rollouts to improve the rider
  experience.
  ● Maintain Team Communication: Communicate clearly with teammates and supervisors to coordinate daily field
  activities.

Pay: 18.00 CAD

Must Haves

• Age Requirement: Must be 21+ years old.
• Experience: Minimum of two years of driving experience required
• Licenses: Must possess a valid driver's license.
• Proficiency in English and comfort using smartphone applications while on the move.
• Ability to lift and transport objects up to 50 lbs (with or without accommodation).
• Must be able to work weekends and holidays

Highly Desired

• Familiarity with Windsor's local streets and neighborhoods is considered a plus.
• Flexibility for varied shift work 
• Experience in delivery, logistics, rideshare, or warehouse work 

Compensation: $18 per hour.

Every time you hop on a Bird, you're helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: We're the bridge that connects you to every experience—simple, convenient, and stress-free. We give you the freedom to move without limits.
• Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.

Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.

Sounds like a place you'd like to work? Sweet. Let's chat.