Operations Strategy Jobs in Cambridge, MA (NOW HIRING)

Does operations and strategy excite you?

Do you like collaborating across teams to deliver operational excellence?

Join our Strategy and Operations Team!

Our Business Operations, Strategy & Analytics team partners with our Cloud Technology Group to meet the needs of our customers. We collaborate to make smart, informed data-driven decisions. We empower the business with insights, transparency and alignment, ensuring the voice of the customer is embedded in everything we do.

Partner with the best

In this role, you will manage the end-to-end workflows for our global colocation infrastructure. Bridging business, finance, and engineering, you will establish operational visibility and process consistency from demand to supply planning. You\'ll inherit a low-data environment, create structurebuilding capacity models, integrate supply/demand signals while keeping cross-functional stakeholders aligned and building predictability in our operations and planning.

As a Senior Strategy & Operations Analyst, you will be responsible for:

• Defining and executing system requirements and business processes for colocation infrastructure. Identify operational bottlenecks and deliver data-backed solutions to leadership.
• Building, revising, and adjusting models to capture demand and coordinate the critical inputs, turning fragmented data into structured, predictable planning tools
• Translating physical infrastructure constraints such as high-density racks, cooling, and redundancy back into planning models to ensure accuracy
• Aligning and coordinating cross-functional stakeholders (platform, product, supply chain, finance) to follow established workflows. Ensuring process compliance and eliminating off-system workarounds.
• Owning data controls and reporting frameworks for colocation modeling. Ensuring critical space, power, and network planning data is logged and maintained.
• Partnering with Anaplan modelers and analytics teams to translate operational workflows into clean system inputs, automating processes to reduce manual overhead
• Using SQL to query backend databases, locate missing pipelines, and audit inputs for a single source of truth

Do what you love

To be successful in this role you will:

• Have 5 years of relevant experience and a Bachelor\'s degree {Business, Systems Engineering, Supply Chain Management, Business Analytics, MIS} or equivalent
• Possess a track record of designing structured, automated workflows and data flows out of historically manual or fragmented business operations.
• Be comfortable navigating ambiguity and making sound, data-driven decisions
• Have proven experience coordinating matrixed teams (Engineering, Supply Chain, Finance) and keeping stakeholders aligned with project timelines and process compliance
• Have proficiency with SQL for database querying and validation, and experience using enterprise planning or visualization tools (ideally Anaplan and/or Tableau).
• Possess a solid knowledge of data center capacity planning and physical infrastructure parameters like power, cooling, and rack topologies.
• Have solid data storytelling skills and ability to clearly translate complex capacity constraints and workflow gaps into concise recommendations for leadership.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you\'re streaming live events, scrolling social media, watching your favorite series, or managing your savings, we\'re the engine behind the scenes. We provide the world\'s most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world\'s biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world\'s most distributed cloud platform.
At Akamai, we don\'t just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we\'re the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job\'s needs

Akamai\'s FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It\'s not about telling employees where to work; it\'s about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $112,500 - $202,500/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.