VP, Operations Strategy & Transformation Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune ...
VP, Operations Strategy & Transformation Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune ...
VP, Operations Strategy & Transformation Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune ...
VP, Operations Strategy & Transformation Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune ...
Business Operations Strategy, Metrics, Goals and Objectives for the DU, aligned with Global Development strategy * Communication Strategy within the DU, including supporting broader Global ...
Business Operations Strategy, Metrics, Goals and Objectives for the DU, aligned with Global Development strategy * Communication Strategy within the DU, including supporting broader Global ...
Business Operations Strategy, Metrics, Goals and Objectives for the DU, aligned with Global Development strategy * Communication Strategy within the DU, including supporting broader Global ...
Business Operations Strategy, Metrics, Goals and Objectives for the DU, aligned with Global Development strategy * Communication Strategy within the DU, including supporting broader Global ...
The Director, Global Data Strategy & Operations will define and execute the commercial data strategy for the global commercial organization. This leadersetsthe vision for how commercial data ...
The Director, Global Data Strategy & Operations will define and execute the commercial data strategy for the global commercial organization. This leadersetsthe vision for how commercial data ...
Business Operations Strategy, Metrics, Goals and Objectives for the DU, aligned with Global Development strategy * Communication Strategy within the DU, including supporting broader Global ...
Business Operations Strategy, Metrics, Goals and Objectives for the DU, aligned with Global Development strategy * Communication Strategy within the DU, including supporting broader Global ...
The Director, Global Data Strategy & Operations will define and execute the commercial data strategy for the global commercial organization. This leader sets the vision for how commercial data is ...
The Director, Global Data Strategy & Operations will define and execute the commercial data strategy for the global commercial organization. This leader sets the vision for how commercial data is ...
As a strategic partner to the CEO and the executive team, the VP, Global Operations will play a critical role in shaping and executing the company's vision. This position is not only responsible for ...
As a strategic partner to the CEO and the executive team, the VP, Global Operations will play a critical role in shaping and executing the company's vision. This position is not only responsible for ...
As a strategic partner to the CEO and the executive team, the VP, Global Operations will play a critical role in shaping and executing the company's vision. This position is not only responsible for ...
As a strategic partner to the CEO and the executive team, the VP, Global Operations will play a critical role in shaping and executing the company's vision. This position is not only responsible for ...
How you will help HealthVerity is seeking a seasoned and strategic leader to guide our Technology Operations teams in delivering scalable, secure, and cost-effective technology services across the ...
How you will help HealthVerity is seeking a seasoned and strategic leader to guide our Technology Operations teams in delivering scalable, secure, and cost-effective technology services across the ...
DevOps Engineering Manager
Fort Washington, PA · Remote
$51 - $69.75/hr
The DevOps Engineering Manager leads the strategy, development, and evolution of DevOps practices across infrastructure, deployment, and operations. This role combines technical leadership with team ...
DevOps Engineering Manager
Fort Washington, PA · Remote
$51 - $69.75/hr
The DevOps Engineering Manager leads the strategy, development, and evolution of DevOps practices across infrastructure, deployment, and operations. This role combines technical leadership with team ...
Lead Technology Operations Strategy: Set and execute a unified operations vision spanning cloud infrastructure and platform, corporate IT and end-user computing, and FinOps, aligned with ...
Lead Technology Operations Strategy: Set and execute a unified operations vision spanning cloud infrastructure and platform, corporate IT and end-user computing, and FinOps, aligned with ...
Strategy & Operations Manager
Philadelphia, PA · On-site
$150K - $175K/yr
We are hiring a Strategy & Operations Manager to join the Office of the Chief Strategy and Innovation Officer that works on the most important issues facing the firm. This role suits someone who ...
Strategy & Operations Manager
Philadelphia, PA · On-site
$150K - $175K/yr
We are hiring a Strategy & Operations Manager to join the Office of the Chief Strategy and Innovation Officer that works on the most important issues facing the firm. This role suits someone who ...
Strategy & Operations Manager
Philadelphia, PA · Hybrid
$150K - $175K/yr
We are hiring a Strategy & Operations Manager to join the Office of the Chief Strategy and Innovation Officer that works on the most important issues facing the firm. This role suits someone who ...
Strategy & Operations Manager
Philadelphia, PA · Hybrid
$150K - $175K/yr
We are hiring a Strategy & Operations Manager to join the Office of the Chief Strategy and Innovation Officer that works on the most important issues facing the firm. This role suits someone who ...
Service Operation's mission is to create and maintain a service operations strategy to enable Stack AV Operations. This position is located in New Stanton, PA but requires 50-70% travel.
Service Operation's mission is to create and maintain a service operations strategy to enable Stack AV Operations. This position is located in New Stanton, PA but requires 50-70% travel.
Payer Back Office Strategy / Technology / Operations Consultant, Senior Associate
Philadelphia, PA · On-site
$77K - $202K/yr
These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As ...
Payer Back Office Strategy / Technology / Operations Consultant, Senior Associate
Philadelphia, PA · On-site
$77K - $202K/yr
These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As ...
These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As ...
These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As ...
Strategy Analyst
Pittsburgh, PA · On-site
Experience in operational improvement LICENSES or CERTIFICATIONS Required * None Preferred * None SKILLS * Broad application of principles, theories, and concepts in strategic thinking, plus working ...
Strategy Analyst
Pittsburgh, PA · On-site
Experience in operational improvement LICENSES or CERTIFICATIONS Required * None Preferred * None SKILLS * Broad application of principles, theories, and concepts in strategic thinking, plus working ...
Strategy Analyst
Pittsburgh, PA · On-site
Experience in operational improvement LICENSES or CERTIFICATIONS Required * None Preferred * None SKILLS * Broad application of principles, theories, and concepts in strategic thinking, plus working ...
Strategy Analyst
Pittsburgh, PA · On-site
Experience in operational improvement LICENSES or CERTIFICATIONS Required * None Preferred * None SKILLS * Broad application of principles, theories, and concepts in strategic thinking, plus working ...
WHAT WE DO Our Strategy and Operations consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives.
WHAT WE DO Our Strategy and Operations consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives.
Operations Strategy information
See Pennsylvania salary details
$68.7K - $86.5K
2% of jobs
$86.5K - $104.3K
8% of jobs
$115.6K is the 25th percentile. Wages below this are outliers.
$104.3K - $122.1K
23% of jobs
$122.1K - $139.9K
16% of jobs
The median wage is $141.3K / yr.
$139.9K - $157.7K
14% of jobs
$157.7K - $175.6K
11% of jobs
$177.5K is the 75th percentile. Wages above this are outliers.
$175.6K - $193.4K
9% of jobs
$193.4K - $211.2K
7% of jobs
$211.2K - $229K
4% of jobs
$229K - $246.8K
3% of jobs
$246.8K - $264.6K
2% of jobs
$68.7K
$156.2K
$264.6K
How much do operations strategy jobs pay per year?
What are the key skills and qualifications needed to thrive in Operations Strategy, and why are they important?
How does an Operations Strategy professional typically collaborate with cross-functional teams to drive process improvements?
What is Operations Strategy?
What jobs make 3000 a month without a degree?
What is the difference between Operations Strategy vs Supply Chain Analyst?
| Aspect | Operations Strategy | Supply Chain Analyst |
|---|---|---|
| Required Credentials | Bachelor's in Business, Operations Management, or related field; MBA often preferred | Bachelor's in Supply Chain, Logistics, Business, or related field; certifications like CSCP beneficial |
| Work Environment | Strategic planning teams, management meetings, cross-department collaboration | Data analysis, vendor communication, logistics coordination, office setting |
| Employer & Industry Usage | Manufacturing, retail, logistics companies focusing on overall operations | Supply chain firms, manufacturing, retail, logistics companies focusing on supply chain processes |
Operations Strategy focuses on developing and implementing high-level plans to improve overall operational efficiency and effectiveness. In contrast, Supply Chain Analysts concentrate on analyzing and optimizing supply chain processes to ensure smooth logistics and inventory management. Both roles are essential in operations but differ in scope and focus.

Full-time
Medical, Retirement, PTO
Posted 23 days ago
Job description
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.
Your Opportunity, Your Team
Live social commerce runs on a supply chain and contact strategy that most retailers never have to design. Concentrated, show-driven demand spikes. Order Services call volumes that can quadruple in an hour based on a price point shift on-air. Fulfillment centers that may move 30,000 units one day and 130,000 the next, with every order shipping in one to two days. Two domestic fulfillment networks across QVC US and HSN, plus QVC International. A customer who expects fast, reliable delivery and a personalized, frictionless service experience regardless of brand, channel, or when the show aired. This role owns the multi-year answer to that puzzle.
Reporting to the SVP, Chief Supply Chain Officer, you will lead the 3-5 year strategy for both our supply chain network and our customer contact experience, and the capital roadmap that brings it to life. You will build and lead an operational analytics function spanning Supply Chain and Customer Service & Experience, direct the corporate engineering and automation agenda, own network design and capacity planning across the enterprise, shape contact center workforce planning and scheduling for an environment defined by volatility, and run the operations PMO that governs execution. This is a builder role. You will stand up capabilities, make capital bets, and drive change at scale.
You will work directly with the CEO, brand presidents, merchandise leaders, and CFO. If you are energized by complex network and workforce problems, fluent in combining technology with human touch to elevate the customer experience, and want to shape where a Fortune 500 retailer invests over the next five years, keep reading.
Where You'll Work
This role is hybrid and will require you to be onsite at our West Chester, PA headquarters (Studio Park) several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: Pennsylvania, New Jersey, or Delaware. Relocation assistance is available for this role.
What You'll Do
- Lead the development of the 3-5 year strategy for QVC Group's fulfillment network, automation footprint, supply chain capabilities, and customer contact experience across QVC US, HSN, and QI
- Own the multi-year CAPEX investment roadmap across fulfillment, transportation, planning systems, and contact center technology, partnering with Finance on prioritization, business case rigor, and execution discipline
- Build and lead an operational analytics function spanning Supply Chain and Customer Service & Experience, generating decision-grade insight on performance, productivity, and where targeted improvements drive service speed and convenience at every touch point
- Direct network design and capacity planning across the enterprise, modeling long-term volume and mix scenarios with the QVC and HSN commercial teams, balancing working capital, fulfillment cost, and last-mile economics
- Shape contact center fulfillment, workforce planning, and scheduling strategy for an environment defined by extreme daily volatility, building flexible workforce models and technology-enabled scheduling solutions that flex with on-air demand
- Lead the corporate industrial engineering team driving automation and technology across the fulfillment center network, and build a pipeline of scalable pilots with automation, technology, and data partners
- Champion a customer contact strategy that combines technology with human touch to create a more personalized and frictionless ordering and service experience across brands and channels
- Own the operations PMO and Project Delivery team, providing governance, change management, and cross-functional coordination across the portfolio of strategic initiatives
- Lead continuous improvement and Lean programs across the network, building a culture where the team brings data, challenges the status quo, and moves from business case to implementation with pace
- Serve as a trusted partner to the CEO, brand presidents, CFO, and CSCO, translating strategy into the language of the business and bringing a strong data-driven point of view to enterprise decisions
What You'll Bring
- 15+ years of progressive supply chain and operations experience, including volume planning, forecasting, capacity planning, and both strategic and tactical operations leadership at scale
- Direct experience leading or substantially shaping contact center operations, workforce planning, and scheduling, ideally in an environment with high daily volume volatility
- Deep expertise in network design and modeling, inventory flow (inbound, outbound, reverse), and the economics of multi-node fulfillment networks
- Track record of building and leading analytics teams that generate operational insight and drive real decisions across both supply chain and customer service contexts
- Experience owning or heavily influencing multi-year CAPEX plans, including building the business case, securing funding, and governing execution
- Strong command of supply chain and contact center technology and how they integrate, including WMS, WCS, TMS, YMS, S&OP, order management, workforce management, and customer contact platforms
- Proven ability to lead complex, cross-functional transformation across operations, customer service, finance, merchandising, and commercial partners
- Executive presence and the ability to influence at all levels, including the ELT, backed by the analytical credibility to win the technical argument when it matters
- Bachelor's degree in Engineering, Operations Management, or a related field; Master's degree and Lean Six Sigma Black Belt certification valued
#LI-AI1
Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
About Qurate Retail Group
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
West Chester, PA, US
Year founded
1991