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Operations Services Jobs in Ohio (NOW HIRING)

Maple Aviation

$120 - $180/hr

In this role, you will be responsible for turning our technology into a reliable operational service. You will build the team, processes, tools, and operational culture required to deploy, operate ...

Wendy's

Project Manager - Restaurant Services

Dublin, OH · On-site

$105K - $184K/yr

They will lead cross-functional RSC and field operations team members in developing, communicating ... This role reports directly to a Director in Restaurant Operations Services and is a development ...

Wendy's

Project Manager - Restaurant Services

Dublin, OH

$105K - $184K/yr

They will lead cross-functional RSC and field operations team members in developing, communicating ... This role reports directly to a Director in Restaurant Operations Services and is a development ...

Monitise

Strategic Operations Lead

Columbus, OH · On-site

Job Title Strategic Operations Lead About your role: Cybersecurity Technology Operations (CSTO ... Investigate recurring service delivery issues, identify root causes of missed commitments ...

Fiserv, Inc.

Strategic Operations Lead

Columbus, OH · On-site

Job Title Strategic Operations Lead About your role: Cybersecurity Technology Operations (CSTO ... Investigate recurring service delivery issues, identify root causes of missed commitments ...

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Operations Services information

Is operations services a high paying job?

Operations services roles can offer competitive salaries, especially in management or specialized positions that require skills in logistics, process improvement, or technology. Compensation varies based on industry, experience, location, and company size, with higher-paying roles often requiring certifications or advanced skills. Overall, some operations positions are well-paying, but pay levels depend on specific job responsibilities and market factors.

What is an example of an operations services job?

An operations services job involves managing and supporting the daily functions of a company's operations, such as coordinating logistics, overseeing supply chain activities, or maintaining equipment. These roles often require strong organizational skills and familiarity with industry-specific tools or software. Examples include operations coordinator, logistics specialist, or facilities manager.

What are some common challenges faced in an Operations Services role, and how can they be managed?

Professionals in Operations Services often encounter challenges such as managing multiple tasks under tight deadlines, adapting to rapidly changing processes, and ensuring seamless coordination across departments. Successfully navigating these challenges requires strong organizational skills, adaptability, and effective communication. Many teams use standardized procedures and digital tools to streamline workflows, which helps in prioritizing tasks and addressing issues quickly. Being proactive in identifying bottlenecks and collaborating closely with colleagues can significantly improve outcomes and contribute to smoother operations.

Is operations a high paying job?

Operations services roles can offer competitive salaries, especially with experience, certifications, and in industries like logistics, manufacturing, or corporate management. Salaries vary widely based on location, company size, and level of responsibility, but many operations positions are considered well-paying careers.

What is the difference between Operations Services vs Customer Service Representative?

AspectOperations ServicesCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent
Work EnvironmentOffice, call centers, or remote; focus on internal processesCall centers, retail, or office; focus on customer interaction
Employer & Industry UsageLogistics, manufacturing, corporate sectorsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational support rolesCustomer interaction and support roles

Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.

What are 5 careers in operations services?

Five common careers in operations services include operations manager, supply chain analyst, logistics coordinator, process improvement specialist, and facilities manager. These roles often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to optimize workflows and resources. They are essential for ensuring efficient business operations across various industries.

What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?

To thrive in Operations Services, you need strong organizational skills, an understanding of business processes, and often a bachelor’s degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and data analysis software is typically required. Excellent problem-solving, communication, and adaptability are important soft skills for managing daily operations and responding to dynamic challenges. These abilities ensure efficient processes, minimize errors, and contribute to the overall effectiveness of organizational operations.

What is Operations Services?

Operations Services refer to the functions and activities that support the day-to-day running of a business or organization. This can include managing logistics, overseeing supply chains, streamlining processes, ensuring compliance, and maintaining quality control. Professionals in Operations Services work to improve efficiency, reduce costs, and support other departments to achieve company goals. Their responsibilities can vary widely depending on the industry and size of the organization.

What are the most commonly searched types of Operations Services jobs in Ohio?

The most popular types of Operations Services jobs in Ohio are:

What cities in Ohio are hiring for Operations Services jobs?

Cities in Ohio with the most Operations Services job openings:

Operations Services jobs near you
Infographic showing various Operations Services job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

VP / Head of Operations

Maple Aviation

On-site

$120 - $180/hr

Other

Re-posted 8 days ago

Job description

We are an innovative aerospace startup seeking a VP / Head of Operations to build and lead Maple Aviation’s customer-facing drone operations organization. At Maple Aviation we develop a unique Tail-Sitter Drone that flies with one propeller only and is controlled in position via a flap-thrust-vectoring system. We are preparing for commercial rollout with customers. In this role, you will be responsible for turning our technology into a reliable operational service. You will build the team, processes, tools, and operational culture required to deploy, operate, maintain, and scale our drone systems in real customer environments. This is a hands‑on leadership role for someone who has built real operations before: field operations, fleet operations, logistics operations, aviation operations, delivery operations, or other safety‑critical technical operations. You will work directly with the founders and lead the organization that makes sure our customers receive a safe, reliable, efficient, and professional service every day.

What you'll do
  • Build and lead Maple Aviation’s operational organization for customer rollout, drone deployment, field operations, fleet operations, maintenance operations, and service delivery
  • Own the operational readiness of customer projects from contract signature to launch and ongoing daily operations
  • Design and implement the operating model for commercial drone delivery operations, including staffing, scheduling, roles, responsibilities, KPIs, and escalation paths
  • Build strong field teams including operations managers, remote pilots, technicians, maintenance staff, trainers, and customer support roles
  • Ensure that customer deployments are launched safely, professionally, on time, and with clear ownership across all workstreams
  • Establish scalable standard operating procedures for daily drone operations, route preparation, fleet checks, handover processes, dispatching, monitoring, incident handling, maintenance, and customer reporting
  • Own operational performance metrics such as uptime, mission success rate, on‑time performance, fleet availability, turnaround time, maintenance efficiency, customer satisfaction, and cost per delivery
  • Build processes for fleet monitoring, preventive maintenance, spare parts availability, field repairs, battery handling, ground equipment, logistics, and site readiness
  • Lead the training and qualification system for pilots, technicians, field operators, and customer‑facing operational staff
  • Work closely with engineering and product teams to feed operational learnings back into aircraft reliability, maintainability, ground systems, software tools, and customer usability
  • Build the customer onboarding and launch playbook for new sites, new routes, and new operational environments
  • Coordinate with customers, local partners, authorities, airports, landowners, and service providers to ensure smooth day‑to‑day operations
  • Create a strong safety and reliability culture without slowing down execution
  • Introduce operational systems for planning, dispatch, fleet management, maintenance tracking, spare parts, incident reporting, customer reporting, and performance dashboards
  • Scale operations from the first customer deployments to a repeatable multi‑site operating model
What you bring
  • 8+ years of experience leading real‑world operations in aviation, drones, logistics, delivery, mobility, field service, robotics, manufacturing service operations, defense, emergency services, or another safety‑critical technical environment
  • Proven experience building operational teams that deliver measurable performance in the field, not only project plans or internal processes
  • Strong understanding of fleet operations, field operations, service delivery, maintenance operations, customer rollout, and operational KPIs
  • Experience with drone operations, aviation operations, delivery networks, autonomous systems, or technical fleet operations is a strong advantage
  • Demonstrated ability to build SOPs, training systems, staffing models, shift plans, escalation routines, and operating dashboards from scratch
  • Strong customer orientation and ability to manage demanding customer launches with professionalism, structure, and urgency
  • Practical leadership style: you are comfortable in the field, close to the team, close to the customer, and close to the product
  • Excellent ability to coordinate across operations, engineering, assembly, supply chain, software, sales, and management
  • Strong safety mindset combined with commercial pragmatism and speed of execution
  • Experience with fleet management tools, maintenance management systems, dispatching tools, ERP systems, or operational control centers is desirable
  • Highly self‑motivated, structured, hands‑on, and able to create order in a fast‑growing startup environment
  • We are an international team communicating in English; German language skills are an advantage
What we offer

We offer the opportunity to build the operational engine of a new drone delivery company at the moment of commercial rollout. If you want to lead the team that brings autonomous drone delivery from certified aircraft to reliable customer operations, we would love to hear from you.

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