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Operations Services Manager Jobs in Ohio (NOW HIRING)

Shared Services Manager

Columbus, OH · On-site

$74K - $89K/yr

The Shared Services Manager is responsible for the operational leadership of centralized access functions, including call center operations, patient scheduling, referral coordination, prior ...

This role leads all daily laboratory operations, including staffing, scheduling, productivity, quality systems, safety, customer communication, and operational performance. The Lab Services Manager ...

Manage Support Services Department, including, but not limited to, overseeing productivity to ensure smooth operations within operational and program guidelines. * Supervise Support Services ...

This role leads all daily laboratory operations, including staffing, scheduling, productivity, quality systems, safety, customer communication, and operational performance. The Lab Services Manager ...

This role leads all daily laboratory operations, including staffing, scheduling, productivity, quality systems, safety, customer communication, and operational performance. The Lab Services Manager ...

Technical Services Manager

Mansfield, OH · On-site

$110K - $110K/yr

Technical Services ManagerPosition Summary The Technical Services Manager is responsible for ... The manager partners closely with Operations, Quality, Supply Chain, EHS, and Leadership to drive ...

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Operations Services Manager information

How much is the salary of an operations manager?

The salary of an operations services manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement.

What are some common challenges faced by Operations Services Managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What is the minimum salary of an operations manager?

The minimum salary for an operations services manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.

What are the key skills and qualifications needed to thrive as an Operations Services Manager, and why are they important?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What does an operations service manager do?

An operations services manager oversees daily business functions, ensuring efficient delivery of services and operational processes. They coordinate teams, manage resources, and implement policies to improve productivity and customer satisfaction, often using tools like ERP systems and data analysis. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or high-cost regions, with top earners often holding senior or specialized roles. Factors such as industry, experience, certifications, and location influence compensation levels.

What does an Operations Services Manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.
Infographic showing various Operations Services Manager job openings in Ohio as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Field Services Manager

NEO Medical Services

Highland Heights, OH • On-site

$50K/yr

Full-time

Retirement

Posted 27 days ago


Job description

Job Title: Mobile DOT Drug and Alcohol Testing Field Services Manager
Location: Hybrid/Highland Heights, OH
Employment Type: Full-Time
About the Role:
We are a mobile medical data collection company seeking a Field Services Manager to oversee all field operations for a team of field technicians.  We are looking for a dynamic, results-driven individual to lead our regional service operations, mentor a talented team of technicians, and ensure we maintain our high standards of safety, quality, and efficiency.  If you thrive in a fast-paced environment and love solving complex real-world problems, we want to hear from you!
Key Responsibilities:
  • As our Field Services Manager, you will oversee day-to-day field operations and serve as the bridge between our strategic goals and hands-on execution.
  • Manage team growth of new examiners as we expand.
  • Supervise, train, and schedule a team of field service technicians to maximize productivity and professional growth.
  • Coordinate daily field operations and troubleshoot logistics from your home office.
  • Maintain specimen integrity and ensure all DOT 49 CFR Part 40 protocols are followed.
  • Attend management meetings at our main office to collaborate on company goals.
Qualifications:
  • DOT qualified collector with hands-on experience (Preferred but not required).
  • Natural leadership ability with a desire to coach and develop others.
  • Self-motivated and disciplined enough to manage operations remotely.
  • Strong organizational skills to handle a growing team’s scheduling and training.
  • Valid driver’s license and a clean driving record.
  • Comfortable being on the road, as you will be performing drug and alcohol collections. 
  • Must be able to pass a background check.
Why Join our Team?
  • Full-time.
  • Salary: $50,000/yr.
  • 401k matching program.
  • Hybrid work environment. Enjoy a home-based office for the majority of your week.
  • Family-Owned Culture: Skip the corporate red tape in a warm, supportive workplace.
  • Growth Potential: Be a key player as we scale our team and expand.
 
Ideally this position would be the best fit for someone who is well versed in DOT Drug and Alcohol collections and the 49 CFR Part 40 regulations and protocols, but we would be happy to train the right candidate who can juggle managerial tasks/manage the field personal and master DOT regulations (49 CFR Part 40).