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Operations Services Manager Jobs in Ohio (NOW HIRING)

Reworld

Field Services Manager

Avon Lake, OH

$91K - $121K/yr

Accountable for operational oversight, financial performance monitoring, business planning, and ... across multiple service lines. PositionResponsibilities * Manage and train Field Solutions ...

Reworld

Field Services Manager

Avon Lake, OH · On-site

$91K - $121K/yr

Accountable for operational oversight, financial performance monitoring, business planning, and ... service lines. Position Responsibilities * Manage and train Field Solutions department in day-to ...

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Operations Services Manager information

How much should an operations services manager be paid?

The salary for an operations services manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can also influence compensation levels.

What are some common challenges faced by operations services managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What are the key skills and qualifications needed to thrive as an operations services manager?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What does an operations services manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.

What cities in Ohio are hiring for Operations Services Manager jobs?

Cities in Ohio with the most Operations Services Manager job openings:

Operations Services Manager jobs near you
Infographic showing various Operations Services Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

General Services Manager

Highway Transport

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

The General Services Manager is responsible for ensuring the Highway Transport fleet is effectively and efficiently maintained to support the company's business operations. The General Services Manager is responsible for hiring and leading a team of maintenance and cleaning technicians and to fulfill the service needs of the entire fleet while maintaining a safe working environment.
Duties and Responsibilities:
  • Oversee, manage, and direct all Maintenance/ECS procedures and operations.
  • Assess current maintenance work processes to optimize efficiency.
  • Create and implement measures to minimize breakdowns and repairs (performing quality check off all machinery, tools, equipment etc.).
  • Troubleshoot problem areas and create a clear plan of action for fixing necessary parts.
  • Create a work environment with safety as a high priority.
  • Record and track daily progress/error reports.
  • Enforce all health and safety rules and regulations according to state/federal laws and company protocol
  • Maintain parts inventory, monitor purchase orders, approve invoices, and manage the department budget.
  • Manage maintenance/ ECS personnel by setting direction and priorities.
  • Provide training and continuous development on all maintenance/ECS personnel.
  • Develop and maintain quality standards.
  • Ensure all employees are using the proper PPE in conformance with company policy.
  • Review SDS to ensure the correct methods of cleaning.
  • Responsible for the staffing of each department, including interviewing candidates and working with talent acquisition on hiring
  • Plan work schedule to ensure customer needs are met with quality standards.
  • Monitor Wastewater system to ensure it is operating in compliance.
  • Responsible for payroll and approving paid time off.
  • Lead and develop employees as part of company succession.
  • Complete performance reviews and corrective action of general services employees.

Education/Experience/Licenses/Certifications:
  • High school diploma/GED required or equivalent.
  • 3+ years relevant experience in maintenance and equipment cleaning service required.
  • 3-5+years managerial experience required (Maintenance/General Services preferred).
  • Must possess a valid driver's license and personal liability insurance coverage at or above the legal state of residence minimum requirements

Skills Required:
  • Must be well-versed in all maintenance processes, health, and safety regulations.
  • Ability to successfully complete administrative tasks such as reporting, budgeting, ordering, invoicing, etc.
  • Effectively and efficiently handle both administrative/maintenance/ECS responsibilities.
  • Strong computer skills (Microsoft Suite).
  • Ability to plan maintenance operations/ECS Cleaning and track/report on activity.
  • Excellent communication and interpersonal skills.
  • Outstanding organizational and leadership abilities.
  • Knowledge of maintenance/equipment cleaning procedures.
  • Excellent coaching skills.
  • Self-motivated, results orientated and attention to detail.
  • Strong knowledge/experience managing maintenance/equipment cleaning.

Physical Demands/Working Conditions:
  • Specific physical requirements and/or environmental exposures are an essential part of the job.
  • After hours and weekend work may be required
  • Occasional travel
  • The following physical abilities, environments and equipment may be met during a typical working day:
    • Normal environment is both outdoors (shop and bay) and indoors (office environment).
    • Must be able to lift up to 50 lbs.
    • Pushing pulling up to 50 to 100 lbs.
    • Confined space entry is required.
    • Must wear proper PPE.

Highway Transport is a tanker trucking company that has been family-owned since 1948. When you join us, you become part of a family-orientated culture that values your contributions and supports your career ambitions.
We believe in taking care of our employees and ensuring their well-being. That's why we offer a competitive salary and a comprehensive benefits package designed to support you in every aspect of your life, including;
  • 401(k) Match
  • Paid Time Off
  • Paid Holidays
  • HSA Contribution Match
  • Wellness Program
  • Medical, Dental, Vision Insurance
  • Disability, Accident and Life Insurance
  • Discount Programs
  • Paid Maternity Leave

Highway Transport does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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