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Operations Services Jobs in Ohio (NOW HIRING)

JLL

Regional Data Center Operations Manager

Akron, OH · On-site

Operate the data center program to achieve 100% uptime and customer service level agreement (SLA ... Manage the Operations Budget for the facilities assigned, providing updates on the expenses on a ...

The K Company, Inc.

Operations Assistant

Akron, OH · On-site

$19 - $23/hr

Commercial HVAC Service Operations REPORTS TO: Procurement & Warranty Manager POSITION SUMMARY The Operations Assistant provides both administrative and hands-on operational support for the ...

EASTON.

Director of Operations

Columbus, OH · On-site

What You'll Lead Operational & Team Leadership You will guide a team of managers across Maintenance & Repair, Operational Services, Infrastructure & Preventative Maintenance, and Grounds ...

The K Company, Inc.

Operations Assistant

Akron, OH · On-site

$19 - $23/hr

Commercial HVAC Service Operations REPORTS TO: Procurement & Warranty Manager POSITION SUMMARY The Operations Assistant provides both administrative and hands-on operational support for the ...

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All JobsOperations Services JobsOperations Services Jobs in Ohio

Operations Services information

Is operations services a high paying job?

Operations services roles can offer competitive salaries, especially in management or specialized positions that require skills in logistics, process improvement, or technology. Compensation varies based on industry, experience, location, and company size, with higher-paying roles often requiring certifications or advanced skills. Overall, some operations positions are well-paying, but pay levels depend on specific job responsibilities and market factors.

What is an example of an operations services job?

An operations services job involves managing and supporting the daily functions of a company's operations, such as coordinating logistics, overseeing supply chain activities, or maintaining equipment. These roles often require strong organizational skills and familiarity with industry-specific tools or software. Examples include operations coordinator, logistics specialist, or facilities manager.

What are some common challenges faced in an Operations Services role, and how can they be managed?

Professionals in Operations Services often encounter challenges such as managing multiple tasks under tight deadlines, adapting to rapidly changing processes, and ensuring seamless coordination across departments. Successfully navigating these challenges requires strong organizational skills, adaptability, and effective communication. Many teams use standardized procedures and digital tools to streamline workflows, which helps in prioritizing tasks and addressing issues quickly. Being proactive in identifying bottlenecks and collaborating closely with colleagues can significantly improve outcomes and contribute to smoother operations.

Is operations a high paying job?

Operations services roles can offer competitive salaries, especially with experience, certifications, and in industries like logistics, manufacturing, or corporate management. Salaries vary widely based on location, company size, and level of responsibility, but many operations positions are considered well-paying careers.

What is the difference between Operations Services vs Customer Service Representative?

AspectOperations ServicesCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent
Work EnvironmentOffice, call centers, or remote; focus on internal processesCall centers, retail, or office; focus on customer interaction
Employer & Industry UsageLogistics, manufacturing, corporate sectorsRetail, telecommunications, service industries
Common Search & Comparison IntentUnderstanding operational support rolesCustomer interaction and support roles

Operations Services and Customer Service Representative roles differ mainly in focus: Operations Services centers on internal processes and logistics, while Customer Service Representatives handle direct customer interactions. Both roles may require similar credentials but serve distinct functions within organizations.

What are 5 careers in operations services?

Five common careers in operations services include operations manager, supply chain analyst, logistics coordinator, process improvement specialist, and facilities manager. These roles often require strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and the ability to optimize workflows and resources. They are essential for ensuring efficient business operations across various industries.

What are the key skills and qualifications needed to thrive in Operations Services, and why are they important?

To thrive in Operations Services, you need strong organizational skills, an understanding of business processes, and often a bachelor’s degree in business, management, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and data analysis software is typically required. Excellent problem-solving, communication, and adaptability are important soft skills for managing daily operations and responding to dynamic challenges. These abilities ensure efficient processes, minimize errors, and contribute to the overall effectiveness of organizational operations.

What is Operations Services?

Operations Services refer to the functions and activities that support the day-to-day running of a business or organization. This can include managing logistics, overseeing supply chains, streamlining processes, ensuring compliance, and maintaining quality control. Professionals in Operations Services work to improve efficiency, reduce costs, and support other departments to achieve company goals. Their responsibilities can vary widely depending on the industry and size of the organization.

What are the most commonly searched types of Operations Services jobs in Ohio?

The most popular types of Operations Services jobs in Ohio are:

What cities in Ohio are hiring for Operations Services jobs?

Cities in Ohio with the most Operations Services job openings:

Operations Services jobs near you
Infographic showing various Operations Services job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

AVP, Infrastructure & Operations

Safelite Group, Inc.

Columbus, OH • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

210th of 368 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Assistant Vice President, US Infrastructure & Operations is a leadership role reporting to the VP, US Infrastructure & Operations and leading the day-to-day operational and engineering needs for all Infrastructure & Operations services across the United States.
This leader ensures secure, scalable, resilient, and high-performing technology services for a highly distributed and hybrid US workforce.
This AVP provides leadership and executive representation across forums and functions, while carrying primary accountability for the execution of Service Desk Operations, Service Management, Digital Workplace Management, Cloud & Hosted Infrastructure, Network Infrastructure, Incident, Release & Change Management, Major Incident Management, Service Transition, and legacy/heritage platform operations across the US business.
The role pairs broad operational ownership with deep technical engagement, providing hands-on engineering leadership across network, cloud and on-premise infrastructure, server and storage, virtualization, and endpoint/desktop domains-translating regional strategy into delivered outcomes while maintaining stringent uptime, disaster recovery, and business continuity requirements across modern cloud platforms, mainframe, and internally developed bespoke software systems.
What You Will Do
Operational Delivery, Technical Execution & Architecture
  • Day-to-day delivery across all US I&O functions-Cloud & Hosting, Networking, Service Desk, Deskside Support, Service Management, Digital Workplace, and Heritage Systems-ensuring services meet uptime, performance, and user-experience targets.

  • Provide hands-on engineering leadership across the design, implementation, and lifecycle management of: network architecture (LAN, WAN, SD-WAN, wireless, VPN); cloud infrastructure (IaaS, PaaS) and hybrid environments; data center and on-premise infrastructure; server, storage, and backup/recovery platforms; virtualization and containerization; and endpoint/desktop engineering including remote and frontline workforce solutions.

  • Lead incident, problem, and change management, including major incident response and root-cause engineering, driving measurable improvement in MTTR, availability, and digital experience.

  • Execute resilient engineering practices including failover simulations, redundancy and backup validation, chaos testing, and capacity and availability forecasting.

  • Drive automation, standardization, and continuous improvement across infrastructure operations, including responsible use of enterprise-approved AI-assisted tooling.

  • Operate and modernize legacy/heritage systems including mainframe and bespoke platforms, and ensure strong cybersecurity alignment in partnership with security teams.

People, Team Leadership & Talent Development
  • Lead, coach, and develop a team of directors, managers, engineers, and technical specialists across multiple infrastructure and operations domains, building bench strength and a culture of engineering excellence.

  • Foster a culture of accountability, innovation, and continuous learning, and manage team performance, workload, and on-call/escalation models for sustainable delivery.

  • Drive workforce planning, succession planning, and talent acquisition to support evolving technologies and a distributed workforce.

  • Build strong relationships with US IT leadership, application owners, security, and operational and field stakeholders, and represent I&O delivery in cross-functional planning, change advisory, and release coordination.

Governance, Metrics, Risk & Vendor Management
  • Maintain and act on regional performance dashboards including SLAs, SLOs, KPIs, uptime, resilience posture, and operational health metrics.

  • Apply ITIL-aligned change, release, and service management discipline, improving deployment success, stability, and compliance.

  • Identify and remediate US-specific risks, resilience gaps, and single points of failure; support disaster recovery and business continuity planning and execution; and ensure compliance with regulatory, security, and internal governance requirements.

  • Support Opex and Capex budget execution and cost optimization, and oversee vendor selection, contract negotiation, and performance management within the VP's financial framework.

Regional Execution & Global Alignment
  • Represent US Infrastructure & Operations leadership across internal, enterprise, and global forums as required.

  • Translate global standards, architectures, and governance frameworks into executable regional plans and operating procedures.

  • Contribute US operational perspectives and requirements to global design workshops and standards development.

  • Support the regional resilience strategy, ensuring critical services meet uptime, disaster recovery, and business continuity requirements.

  • Performs other duties as assigned
  • Complied with all policies and standards

What You Will Need
  • Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience); Master's Degree, Information Systems or Technology Management (MBA preferred)

  • 10+ years Progressive IT experience including leadership of infrastructure and operations teams, with 5+ years of people leadership, including managing leaders of leaders, across multiple infrastructure domains in complex, distributed environments.
  • Deep domain expertise - Deep, hands-on expertise across enterprise infrastructure domains-network, cloud, server, storage, virtualization, and endpoint-in complex, distributed environments, with a record of leading delivery and major incident resolution.
  • Strategy, budget & vendor delivery - Proven experience developing and executing infrastructure plans and managing budgets, vendors, and large-scale technology investments.
  • Professional Certifications - One or more given strong consideration: ITIL v4 (Foundation through Expert); cloud certifications (AWS, Azure, Google Cloud); CISSP; PMP or PRINCE2; ISO 20000/27001 or COBIT; Lean Six Sigma. Experience leading hybrid cloud transformations and modern workplace technologies for remote and frontline workers is a plus.

What You Will Get
  • Competitive weekly pay and bonus opportunities.
  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 in tuition reimbursement per year.
  • View all our health, wealth and life offerings at www.safelitebenefits.com

Expected Work Location (In Office): It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs.
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