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Operations Services Manager Jobs in Oklahoma (NOW HIRING)

Stanton Optical

Clinical Services Manager

Norman, OK · On-site

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... services follow operational processes and meets their goals daily. About us : Stanton Optical is ...

Stanton Optical

Clinical Services Manager

Norman, OK · On-site

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... services follow operational processes and meets their goals daily. About us : Stanton Optical is ...

Now Optics

Clinical Services Manager

Norman, OK · On-site

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... services follow operational processes and meets their goals daily. About us : Stanton Optical is ...

Now Optics

Clinical Services Manager

Norman, OK · On-site

$70 - $100/hr

... services follow operational processes and meets their goals daily. About us : Stanton Optical is ... As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision ...

Stanton Optical

Clinical Services Manager

Norman, OK · On-site

$45 - $75/hr

... services follow operational processes and meets their goals daily. About us : Stanton Optical is ... As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision ...

Now Optics

Clinical Services Manager

Norman, OK · On-site

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... services follow operational processes and meets their goals daily. About us : Stanton Optical is ...

The Chickasaw Nation

Land Services Manager

Ada, OK · On-site

We are currently looking for a Full Time Land Services Manager to join our Area of Land ... operations. Ensures projects goals are met from contractors and oversees quality work products

Artesian Hotel

Land Services Manager

Ada, OK · On-site

$60 - $90/hr

... Land Services Manager to join our Area of Land Sustainability and Services team located at the ... operations. Ensures projects goals are met from contractors and oversees quality work products

Keystone Chevrolet

Be Seen First

Fixed Operations / Service Manager

Sand Springs, OK · On-site

Fixed Operations Manager / Service Manager Keystone Chevrolet | Sand Springs, Oklahoma Keystone ... Review open repair orders, declined services, warranty work, and customer follow-up * Coordinate ...

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Operations Services Manager information

What does an operations services manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.

What are the key skills and qualifications needed to thrive as an operations services manager?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What are some common challenges faced by operations services managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What cities in Oklahoma are hiring for Operations Services Manager jobs?

Cities in Oklahoma with the most Operations Services Manager job openings:

Operations Services Manager jobs near you
Infographic showing various Operations Services Manager job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Clinical Services Manager

Stanton Optical

Norman, OK • On-site

Full-time

Re-posted 10 days ago

Stanton Optical rating

5.1

Company rating: 5.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

34th of 40 rated optical retailers

Job description

Clinical Services Manager
Reports to: Brand Manager
Location: On-site store location
Do you have a passion to train and coach team members to deliver a remarkable patient experience? Are you a role model and leader that advocates for your sales team? You will ensure that patients receive quality care by ensuring the store team that provides clinical services follow operational processes and meets their goals daily.
About us: Stanton Optical is among the nation's fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
  • Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
  • Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
  • Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
  • Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
  • Empowerment: We see empowerment as making purpose-driven decisions to support the company's vision, showing appreciation for others, and taking care of the individuals we serve.

Duties & Responsibilities: As a Clinical Services Manager, you will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals with guidance from the Clinical Operations Department. You will also often act as the Manager on Duty to accomplish the overall stores� goals and support the stores� operational and sales goals.
Goals include:
  • Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information on products and services available
  • Drive sales to exceed personal and store daily, weekly and monthly revenue goals while delivering outstanding customer service experience.
  • Resolve customer issues and increase customer satisfaction through proper troubleshooting and training of the team on troubleshooting techniques.
  • Provide supervision, direction and guidance to the Doctor's Technicians regarding but not limited to Diagnostic Pre-Testing, Local Mode and Digital Refraction, Contact Lens care and executing all PEG clinical standards.
  • The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements , and clinical standards developed by the Physicians Eyecare Group are being executed at the highest level.
  • Maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.
  • Ensure store brand standards by performing basic housekeeping duties when necessary.
  • Coach and train Doctor Technicians and their cross-trained counterparts on the proper insertion and removal of contact lenses for new and existing contact lens wearers.
  • Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ensuring the maintenance of diagnostic lens inventory on a weekly basis or as needed.

Key Qualifications:
  • At least 1 year of retail management experience or experience in a clinical leadership role.
  • An associate's degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program.
  • Strong communication skills and ability to work in a fast-paced, team environment.
  • Passion for exceptional customer/patient care and a willingness to mentor and train others.
  • Flexibility to adapt to changing business and schedule requirements.
  • Knowledge of MS Word, Google Docs, and other basic office tools.
  • Optical or clinical experience preferred, but not required.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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