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Operations Services Manager Jobs in Florida (NOW HIRING)

Amports

Operations Manager

Jacksonville, FL · On-site

AMPORTS provides automotive processing and terminal operations services focused on quality, safety ... Summary This position manages terminal activities, including customer relations, workforce ...

Evermore Orlando

Guest Services Manager

Orlando, FL · On-site

Manage all functions of guest services team, including guest services agents, rooms control staff ... Be a visible leader in the operation, taking time to review operations and interact with guests and ...

Marriott

Guest Services Manager

Bal Harbour, FL · On-site

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in ...

The Capitana

Guest Services Manager

Key West, FL

We are looking for an experienced Guest Services to join our team at The Capitana. This is a great ... Responsibilities Assisting the Operational and Financial Management of the Property * Interview ...

APS East Coast Inc

Operations Manager

Jacksonville, FL · On-site

AMPORTS provides automotive processing and terminal operations services focused on quality, safety ... Summary This position manages terminal activities, including customer relations, workforce ...

The Capitana

Guest Services Manager

Key West, FL

We are looking for an experienced Guest Services to join our team at The Capitana. This is a great ... Responsibilities Assisting the Operational and Financial Management of the Property * Interview ...

The Capitana

Guest Services Manager

Key West, FL · On-site

We are looking for an experienced Guest Services to join our team at The Capitana. This is a great ... Responsibilities Assisting the Operational and Financial Management of the Property * Interview ...

Clydeco

Workplace Services Manager

Miami, FL · Hybrid

Oversee daily office and facility operations, ensuring a consistent, high-quality workplace ... Manage relationships with service providers, vendors, and Landlords and Property Managers, ensuring ...

Compass Group

PATIENT SERVICES MANAGER

Miami, FL · On-site

Managing daily operations and staffing * Creating a culture built around hospitality and teamwork * Solving problems and improving the guest experience What You'll Do * Lead daily dining and service ...

The Capitana

Guest Services Manager

Key West, FL

We are looking for an experienced Guest Services to join our team at The Capitana. This is a great ... Responsibilities Assisting the Operational and Financial Management of the Property * Interview ...

Compass Group

PATIENT SERVICES MANAGER

Miami, FL · On-site

Managing daily operations and staffing * Creating a culture built around hospitality and teamwork * Solving problems and improving the guest experience What You'll Do * Lead daily dining and service ...

Better Talent

Guest Services Manager

Fernandina Beach, FL · On-site

$55K - $70K/yr

Position Summary As the Guest Services Manager, you'll be the go-to leader for all things related ... seamless operations. * Own System Oversight & Audit: Maintain accuracy within the Property ...

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Operations Services Manager information

What does an operations services manager do?

An Operations Services Manager oversees the daily operations of a company's service-related functions to ensure efficiency, quality, and customer satisfaction. They coordinate between different departments, manage teams, implement process improvements, and ensure compliance with company policies and industry regulations. Their role is crucial in optimizing workflows, resolving operational issues, and supporting the overall business objectives of the organization.

What are the key skills and qualifications needed to thrive as an operations services manager?

To thrive as an Operations Services Manager, you need strong leadership, project management, and analytical skills, typically supported by a bachelor’s degree in business or a related field. Familiarity with ERP systems, workflow automation tools, and relevant certifications such as PMP or Six Sigma are often required. Excellent communication, problem-solving, and adaptability help you effectively lead teams and drive process improvements. These skills and qualifications are vital for optimizing operational efficiency, ensuring service quality, and achieving organizational goals.

What are some common challenges faced by operations services managers, and how can they be addressed?

Operations Services Managers often encounter challenges such as balancing resource allocation, managing cross-departmental communication, and ensuring process efficiency. To address these challenges, it's important to implement clear standard operating procedures, foster open communication channels within and between teams, and utilize data-driven decision-making tools. Regular feedback sessions and continuous process improvement initiatives also help in proactively identifying and resolving operational bottlenecks.

What is the difference between Operations Services Manager vs Operations Coordinator?

AspectOperations Services ManagerOperations Coordinator
ResponsibilitiesOversees multiple operational departments, manages teams, and implements strategic initiatives.Supports daily operational tasks, coordinates schedules, and assists with administrative duties.
Required CredentialsBachelor's degree in Business, Operations, or related field; experience in management roles.Bachelor's degree or associate degree; experience in administrative or operational support.
Work EnvironmentOffice setting, often in corporate or industrial environments.Office or on-site locations, supporting operational teams.
Employer & Industry UsageCommon in manufacturing, logistics, and corporate sectors.Used across various industries for support roles in operations.

The Operations Services Manager typically holds a strategic leadership role, overseeing multiple teams and implementing operational improvements. In contrast, the Operations Coordinator provides essential support to daily operations, focusing on coordination and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority.

What are the most commonly searched types of Operations Services jobs in Florida?

The most popular types of Operations Services jobs in Florida are:

What cities in Florida are hiring for Operations Services Manager jobs?

Cities in Florida with the most Operations Services Manager job openings:

Operations Services Manager jobs near you
Infographic showing various Operations Services Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Manager

Amports

Jacksonville, FL • On-site

Full-time

Re-posted 8 days ago

Key responsibilities

  • Manage daily terminal activities, including coordinating resources and overseeing operational performance.

  • Lead and direct supervisors and operational employees, including workforce scheduling, staffing, and employee relations.

  • Oversee yard planning, safety compliance, and support customer relations by serving as the primary contact for service requirements.

Job description

AMPORTS provides automotive processing and terminal operations services focused on quality, safety, operational efficiency, and customer service. This position supports terminal operations by leading employees, coordinating resources, and ensuring customer and production requirements are achieved.
Summary
This position manages terminal activities, including customer relations, workforce scheduling, employee relations, budgeting, staffing, safety, and production performance. The role serves as the primary customer contact and leads supervisors and operational employees in the execution of daily activities. This position partners with the General Manager to manage terminal operations, allocate resources, and achieve daily, monthly, and annual production goals. The role also oversees yard planning and supports the recruitment and selection of qualified team members.
Key Responsibilities
Customer Relations and Service Delivery
  • Serve as the primary point of contact for customers regarding terminal activities and service requirements.
  • Build and maintain effective customer relationships through timely, professional communication.
  • Communicate customer expectations to supervisors and operational employees.
  • Coordinate responses to customer questions, concerns, and changing business requirements.
  • Support the timely resolution of operational and service-related issues.

Operations and Production Management
  • Manage daily terminal activities in partnership with the General Manager.
  • Establish operational priorities and coordinate resources to complete daily requirements.
  • Monitor daily, monthly, and annual production performance against established goals.
  • Adjust operational plans in response to production volumes, customer requirements, and business needs.
  • Identify operational obstacles and implement practical solutions to maintain productivity.
  • Promote consistent execution of company procedures and operational expectations.

Workforce Planning and Employee Leadership
  • Lead and direct supervisors and operational employees.
  • Develop labor schedules based on anticipated production volumes and customer requirements.
  • Adjust staffing levels and workforce assignments as business needs fluctuate.
  • Communicate work expectations, production priorities, and operational changes to employees.
  • Support employee relations activities and address workplace concerns in coordination with management and Human Resources.
  • Foster teamwork, accountability, punctuality, and dependable performance.
  • Interview, evaluate, and select candidates for open positions.

Yard Planning, Safety, and Compliance
  • Manage and oversee yard planning to support organized and efficient terminal operations.
  • Coordinate yard activities with production schedules, staffing plans, and customer requirements.
  • Promote compliance with company safety policies, procedures, and operating standards.
  • Monitor workplace conditions and address identified safety or operational concerns.
  • Reinforce safe work practices through visible leadership and consistent communication.
  • Support applicable terminal security and access-control requirements.

Budget and Resource Management
  • Support the preparation and administration of terminal operating budgets.
  • Monitor labor utilization and adjust staffing plans to align resources with business needs.
  • Manage operational resources responsibly and identify opportunities to improve efficiency.
  • Partner with the General Manager to balance service, production, staffing, and financial priorities.
  • Maintain accurate operational information needed to support planning and management decisions.

Competencies
  • Leadership and team development.
  • Customer service and relationship management.
  • Effective listening, written communication, and verbal communication.
  • Sound judgment and practical problem-solving.
  • Attention to detail and commitment to accuracy.
  • Organization and prioritization of competing responsibilities.
  • Adaptability in response to changing operational demands.
  • Collaboration and teamwork.
  • Accountability, punctuality, and dependability.
  • Workforce planning and resource coordination.
  • Safety awareness and operational discipline.

Supervisory Responsibility
Yes. This position directly supervises a team of supervisors and operational employees. Supervisory responsibilities include workforce scheduling, daily direction, employee coaching, staffing, employee relations support, and reinforcement of performance and safety expectations. The number of direct and indirect reports is TBD.
Qualifications
Education:
Associate degree from a two-year college or technical school, or an equivalent combination of education, training, and related experience.
Experience:
Six months to one year of related experience and/or training, or an equivalent combination of education and experience. Prior experience coordinating employees or operational activities is required.
Skills:
  • Intermediate computer proficiency, including email, routine database activities, word processing, spreadsheets, graphics, and related business applications.
  • Effective written, verbal, and interpersonal communication skills.
  • Demonstrated ability to lead employees and coordinate operational work.
  • Ability to organize assignments and prioritize competing responsibilities.
  • Ability to solve operational problems and respond to changing business needs.
  • Ability to work collaboratively with customers, employees, supervisors, and management.
  • Strong attention to detail, punctuality, and dependability.

Other:
  • Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC).
  • Ability to work overtime based on business and operational requirements.

Preferred
  • Bachelor's degree from a four-year college or university, or an equivalent combination of education and related experience.
  • One to two years of related experience and/or training.
  • Previous experience supervising employees in a terminal, production, transportation, logistics, yard, or comparable operating environment.
  • Experience supporting labor scheduling, staffing, budgeting, customer relations, or production planning.

Work Environment
  • Work is performed in indoor office, production, shop, enclosed-vehicle, and outdoor terminal environments.
  • Indoor work areas may be lighted, heated, and/or air-conditioned.
  • Operational work areas may involve exposure to changing weather and production or terminal activity.
  • Enclosed vehicles provide adequate ventilation and protection from extreme weather conditions.

Physical Demands
  • Performs light physical activity associated with administrative and production or technical responsibilities.
  • Requires sufficient manual dexterity to reach, handle materials, and operate standard office equipment.
  • Requires the ability to move through terminal, yard, production, shop, and office areas as needed to oversee operations.

Work Schedule
This is a full-time position. The regular schedule is primarily eight hours per day, Monday through Friday, on a day shift. Overtime is frequently required based on customer requirements, production demands, staffing needs, and other operational conditions.
Travel Requirements
Minimal overnight travel, up to 10%, by land and/or air.
Work Authorization / Security Clearance
Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC). Additional location-specific background, security, or port-access requirements are TBD.
Disclaimer + EEO Statement
AMPORTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties and responsibilities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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