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Operations Quality Analyst Jobs in Virginia (NOW HIRING)

Geospatial Quality Analyst

Fairfax, VA · On-site

$69K - $88K/yr

Dewberry is currently seeking a Quality Analyst to support operations within our Geospatial Technology Services department. Typical responsibilities include detailed analysis and review of ...

None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Analytical Thinking, Data Access, Data Quality Certifications: None Experience: 3 + years of related experience US ...

Dewberry is currently seeking a Quality Analyst to support operations within our Geospatial Technology Services department. Typical responsibilities include detailed analysis and review of ...

General information Job Posting Title Risk, Quality and Performance Analyst Date Tuesday, June 9, ... The analyst supports continuous improvement initiatives, validates deliverables and operational ...

Data Quality Analyst (TS/SCI) * Reston, VA, USA * Full-time * Clearance: Top Secret/SCI Contribute ... Experience with intelligence or operations analysis in DoD or intelligence communities * Knowledge ...

Data Quality Analyst (TS/SCI) * Reston, VA, USA * Full-time * Clearance: Top Secret/SCI Contribute ... Experience with intelligence or operations analysis in DoD or intelligence communities * Knowledge ...

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Operations Quality Analyst information

See Virginia salary details

$16

$32

$50

How much do operations quality analyst jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for operations quality analyst in Virginia is $32.14, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $36.68 per hour, depending on experience, location, and employer.

What is the role of a quality operations analyst?

A quality operations analyst monitors and evaluates business processes to ensure they meet quality standards and improve efficiency. They analyze data, identify areas for improvement, and implement quality control measures, often using tools like Six Sigma or Lean methodologies. The role requires strong analytical skills and attention to detail to support operational excellence.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary ranging from $55,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries, often supplemented with benefits and bonuses.

What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?

AspectOperations Quality AnalystQuality Assurance Specialist
Primary FocusMonitoring operational processes, ensuring quality in daily operationsDeveloping and implementing testing procedures to ensure product quality
Work EnvironmentBusiness operations, call centers, manufacturing, or service industriesProduct development, manufacturing, software, or production environments
Required CredentialsTypically a degree in business, operations, or related field; certifications like Six Sigma are commonOften a degree in quality management, engineering, or related; certifications like CQE or Six Sigma

While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an Operations Quality Analyst, and why are they important?

To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.

What does an Operations Quality Analyst do?

An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.

How much is the salary of a QA analyst?

The salary of a QA analyst typically ranges from $50,000 to $80,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications and skills in testing tools can earn higher salaries.

How does an Operations Quality Analyst typically collaborate with other departments to drive process improvements?

Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.

What are top 3 skills for a BPO quality analyst?

A BPO operations quality analyst should have strong communication skills to evaluate agent performance effectively, attention to detail for accurate quality assessments, and proficiency with quality monitoring tools and data analysis software. These skills help ensure service standards are met and continuous improvement is achieved in a fast-paced call center environment.
What are popular job titles related to Operations Quality Analyst jobs in Virginia? For Operations Quality Analyst jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Operations Quality Analyst jobs in Virginia look for? The top searched job categories for Operations Quality Analyst jobs in Virginia are:
What cities in Virginia are hiring for Operations Quality Analyst jobs? Cities in Virginia with the most Operations Quality Analyst job openings:
Quality Analyst

Quality Analyst

Leader Communications Inc

Alexandria, VA • On-site

Full-time

Posted 20 days ago


Job description

Position Summary

LCI is seeking a dedicated Quality Analyst to support a long-term contract with the US Patent and Trademark Office (USPTO). This role is focused on ensuring the highest level of accuracy and compliance for patent submissions and intellectual property (IP) documentation. You will serve as the firm’s primary authority on USPTO guidelines, leading a dedicated QC team to safeguard the integrity of legal filings. This role balances strategic process development with hands-on technical review, ensuring our patent applications are error-free and fully compliant with evolving federal regulations.


Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.

Duties & Responsibilities

  • Support the Quality Control department, providing direct supervision, mentorship, and training to staff to maintain internal and USPTO standards.
  • Oversee QC processes for all patent submissions, ensuring documents are technically sound and compliant with USPTO guidelines.
  • Develop and implement QC strategies, policies, and SOPs to enhance accuracy, operational efficiency, and regulatory compliance.
  • Perform rigorous reviews of patent applications, amendments, and IP-related documentation prior to filing.
  • Partner with patent attorneys, agents, and paralegals to resolve discrepancies and streamline the submission lifecycle.
  • Monitor key quality KPIs, identify error trends, and execute corrective action plans.
  • Stay current on USPTO policy changes and "Manual of Patent Examining Procedure" (MPEP) updates, communicating impacts to the broader team.
  • Drive process optimization initiatives within the quality assurance systems to reduce cycle times and filing errors.
  • Lead internal and external audits to ensure ongoing adherence to legal and industry standards.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

  • Bachelor’s degree in a Technical field (Engineering, Science), Pre-Law, or Business Administration.
  • At least 3–5 years experience in Intellectual Property (IP) quality control or patent prosecution.
  • Extensive, demonstrable experience working directly with USPTO guidelines and electronic filing systems (EFS-Web/Patent Center)
  • Ability to successfully obtain and maintain a Tier 1 Investigation (Low Risk).


Skill & Certification Requirements

  • USPTO Registered Patent Agent or USPTO Bar admission is highly preferred.
  • Deep mastery of MPEP guidelines and 37 CFR regulations.
  • Exceptional attention to detail with the ability to spot subtle legal or formatting discrepancies.
  • Strong ability to translate complex regulatory updates into actionable training for staff and attorneys.
  • Experience with IP Management Software (e.g., FoundationIP, Anaqua, or AppColl) and USPTO search databases.
  • Possess excellent communication skills (e.g., excellent written and verbal communication skills acquired via customer service work).
  • Personnel must possess administrative and project management skills. The USPTO uses Microsoft Project Professional for all project management needs and Microsoft SharePoint for documentation version control and repository needs.
  • Staff should be skilled with these tools to electronically update project plans and upload documents to our EMS.
  • Ability to establish professional rapport, active listening, and the ability to explain complex technical matters to non-
  • technical personnel.
  • Ability to produce accurate, clear, and straightforward documentation.
  • Skilled in Microsoft Project Professional.
  • Skilled in Microsoft SharePoint for version control and repository management.
  • Ability to uphold USPTO interests and influence others by making valid, relevant points in a professional manner.
  • Must be able to see things from the customer’s perspective and maintain a high standard of customer service.
  • LCI is an Equal Opportunity Employer/ Veterans/ Disabled

If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.