... operational excellence, and can drive measurable improvements across multiple teams. They will bring deep experience in quality program management, strong analytical skills, and the ability to ...
... operational excellence, and can drive measurable improvements across multiple teams. They will bring deep experience in quality program management, strong analytical skills, and the ability to ...
Analyze operational metrics and identify opportunities to improve safety, quality, productivity, and efficiency. * Conduct root cause investigations and implement corrective actions to address ...
Analyze operational metrics and identify opportunities to improve safety, quality, productivity, and efficiency. * Conduct root cause investigations and implement corrective actions to address ...
Analyze operational metrics and identify opportunities to improve safety, quality, productivity, and efficiency. * Conduct root cause investigations and implement corrective actions to address ...
Quick apply
Analyze operational metrics and identify opportunities to improve safety, quality, productivity, and efficiency. * Conduct root cause investigations and implement corrective actions to address ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
Analyst, Vendor Operations
Brentwood, TN · On-site
Overall Job Summary The Vendor Operations Analyst is responsible for driving measurable ... quality, carrier relations and product development. * Lead cross-functional projects, enhancements ...
Analyst, Vendor Operations
Brentwood, TN · On-site
Overall Job Summary The Vendor Operations Analyst is responsible for driving measurable ... quality, carrier relations and product development. * Lead cross-functional projects, enhancements ...
Marketing Operations Analyst
Memphis, TN · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
Marketing Operations Analyst
Memphis, TN · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
Marketing Operations Analyst
Jackson, TN · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
Marketing Operations Analyst
Jackson, TN · On-site
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share ... Gain a comprehensive understanding of our data quality and flow processes, while identifying and ...
Operations Quality Analyst information
See Tennessee salary details
$15.49 - $18.29
4% of jobs
$18.29 - $21.08
16% of jobs
$22.16 is the 25th percentile. Wages below this are outliers.
$21.08 - $23.88
12% of jobs
The median wage is $26.44 / hr.
$23.88 - $26.68
19% of jobs
$26.68 - $29.47
13% of jobs
$31.95 is the 75th percentile. Wages above this are outliers.
$29.47 - $32.27
12% of jobs
$32.27 - $35.07
6% of jobs
$35.07 - $37.86
6% of jobs
$37.86 - $40.66
5% of jobs
$40.66 - $43.46
3% of jobs
$43.46 - $46.25
2% of jobs
$15
$29
$46
How much do operations quality analyst jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for operations quality analyst in Tennessee is $29.42, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $33.61 per hour, depending on experience, location, and employer.
What is the difference between Operations Quality Analyst vs Quality Assurance Specialist?
| Aspect | Operations Quality Analyst | Quality Assurance Specialist |
|---|---|---|
| Primary Focus | Monitoring operational processes, ensuring quality in daily operations | Developing and implementing testing procedures to ensure product quality |
| Work Environment | Business operations, call centers, manufacturing, or service industries | Product development, manufacturing, software, or production environments |
| Required Credentials | Typically a degree in business, operations, or related field; certifications like Six Sigma are common | Often a degree in quality management, engineering, or related; certifications like CQE or Six Sigma |
While both roles focus on quality, the Operations Quality Analyst primarily oversees operational processes to ensure quality standards are met in daily activities. In contrast, the Quality Assurance Specialist concentrates on testing and verifying products or services before release. Both roles require similar credentials and often work within the same industries, but their core responsibilities differ in scope and focus.
What are the key skills and qualifications needed to thrive as an operations quality analyst, and why are they important?
To excel as an Operations Quality Analyst, you need strong analytical skills, attention to detail, and a background in quality control, often supported by a degree in business, operations management, or a related field. Familiarity with data analysis tools, quality management systems (QMS), and certifications such as Six Sigma or ISO 9001 are typically required. Excellent problem-solving abilities, communication, and collaboration skills help you effectively identify issues and drive process improvements. These competencies are crucial for ensuring operational efficiency, compliance, and the consistent delivery of high-quality products or services.
What does an operations quality analyst do?
An Operations Quality Analyst is responsible for monitoring and improving the quality of processes within an organization’s operations. They analyze data, review procedures, and identify areas where efficiency or quality can be enhanced. Their work often involves creating reports, recommending process changes, and ensuring that company standards and regulatory requirements are consistently met. Operations Quality Analysts play a key role in maintaining customer satisfaction and operational excellence by minimizing errors and optimizing workflows.
How does an operations quality analyst typically collaborate with other departments to drive process improvements?
Operations Quality Analysts regularly work with cross-functional teams, including operations, compliance, and IT, to identify inefficiencies and implement solutions. They facilitate meetings to review workflow data, share findings, and recommend actionable changes. Effective collaboration often involves providing training or support to team members and following up on the impact of implemented improvements to ensure sustained quality standards. This close partnership across departments is crucial for maintaining consistent operational excellence.
What are popular job titles related to Operations Quality Analyst jobs in Tennessee? For Operations Quality Analyst jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Operations Quality Analyst jobs in Tennessee look for? The top searched job categories for Operations Quality Analyst jobs in Tennessee are:
- Artificial Intelligence Content Analyst
- Contract Dice Business Analyst
- Senior Customer Master Data Analyst
- Automation Analyst Salary
- Manager Dice Business Analyst
- Remote Life Science Business Analyst
- Business Analyst In Universities
- Software Development Business Analyst
- Night Shift Pbm Business Analyst
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What cities in Tennessee are hiring for Operations Quality Analyst jobs? Cities in Tennessee with the most Operations Quality Analyst job openings:
Full-time
Re-posted 28 days ago
Amazon rating
7.4
Based on 7,066 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The DSP Performance Operations team is seeking an experienced and strategic Manager III, Operations Quality & Training to lead critical quality assurance and information-scaling functions. This is a people manager role responsible for building, developing, and leading a high-performing team. The role owns two key pillars: (1) the quality of Specialist event and case work, (2) closed-loop reduction of escalations and rejected dispute approvals and (2) ensuring Scorecard changes and improvements are effectively scaled and communicated across the DSP Organization, Business Coach (BC), Ops Partners, and DSP/DA Training teams.
As the Performance Operations organization prepares to launch and roll out its Global Scorecard Product, this role will be instrumental in scaling the Perf Ops Quality Program and Training Materials globally
The successful candidate will help define and operationalize quality standards that translate across geographies, ensuring consistency and excellence as the product expands into new markets.
Additionally, this role will drive the optimization of Ops functions through ML and AI automation, identifying opportunities to reduce manual effort, improve accuracy, and increase operational efficiency. The successful candidate will be a builder who thrives in ambiguity, is passionate about operational excellence, and can drive measurable improvements across multiple teams.
They will bring deep experience in quality program management, strong analytical skills, and the ability to influence without authority. This leader will serve as the central point of coordination between the Scorecard team, Operations Specialist and downstream partners, ensuring accuracy, clarity, and timely dissemination of updates to external-facing resources such as Metric Guides and Companion tools to limit metric confusion and enable self-service learning and coaching tools.
Key job responsibilities
- Lead, coach, and develop a team of quality specialists and program managers, fostering a culture of ownership, continuous improvement, and operational excellence
- Own the end-to-end quality assurance program for Specialist event and case work, ensuring accuracy, consistency, and adherence to standards
- Design and continuously improve QR frameworks, calibration processes, and audit methodologies
- Lead QR calibration sessions with Ops Leaders and LMAQ partners to align on quality expectations and scoring consistency
- Analyze quality trends, identify root causes of defects, and develop corrective action plans
- Establish and track quality KPIs, providing regular reporting and insights to leadership
- Lead the scaling of Scorecard information and best practices across the DSP Organization, Business Coach, and Ops Partners teams, ensuring changes are clearly communicated so partner teams can update their materials accordingly
- Drive improvements to external-facing resources such as Metric Guides, DSP Companion tools, and other DSP reference materials
- Scale the Perf Ops Quality Program globally in support of the Global Scorecard Product launch and rollout
- Identify and drive opportunities to optimize Ops functions through ML and AI automation, partnering with technology teams to evaluate, pilot, and scale AI-driven solutions.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US