ZipRecruiter

Log In

1

Operations Program Manager Jobs in New York, NY (NOW HIRING)

Talkiatry

Operations Manager, Therapy Program

New York, NY · On-site

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As Operations Manager, Therapy Program , you will oversee the operational team responsible for turning therapy referrals into care. You will lead the managers and team leads responsible for our ...

Talkiatry

Operations Manager, Therapy Program

New York, NY

$100K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As Operations Manager, Therapy Program , you will oversee the operational team responsible for turning therapy referrals into care. You will lead the managers and team leads responsible for our ...

Superhuman

Program Manager, Acquisition Operations

New York, NY · On-site

$106K - $163K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... day operations across BU workstreams * Own day-to-day project management across paid and organic acquisition programs for all four business units (Mail, Docs, Agents, and Go), tracking progress ...

BAE Systems

Ops Program Mgr II

Greenlawn, NY · On-site

$128K - $219K/yr

The candidate will manage a team of Operations Program Managers that are responsible for products / programs in Greenlawn New York. This role will have responsibility for staffing and monitoring ...

BAE Systems

Ops Program Mgr I

Greenlawn, NY · On-site

$105K - $179K/yr

Presents Operations status to customer, Program Management and or Operations Management as required * Coordinate preparation of estimates for all Operations functions by requesting input from ...

previous pagenext page

Showing results 21-40

All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in New York, NY

Operations Program Manager information

See New York, NY salary details

$43.9K

$120.1K

$173.9K

How much do operations program manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for operations program manager in New York, NY is $120,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,800.00 and $145,400.00 per year, depending on experience, location, and employer.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What are the most commonly searched types of Operations Program jobs in New York, NY?

The most popular types of Operations Program jobs in New York, NY are:

What are popular job titles related to Operations Program Manager jobs in New York, NY?

For Operations Program Manager jobs in New York, NY, the most frequently searched job titles are:

What job categories do people searching Operations Program Manager jobs in New York, NY look for?

The top searched job categories for Operations Program Manager jobs in New York, NY are:

What cities near New York, NY are hiring for Operations Program Manager jobs?

Cities near New York, NY with the most Operations Program Manager job openings:

Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in New York, NY as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $120,137 per year, or $57.8 per hour.

Operations Manager, Therapy Program

Talkiatry

New York, NY • On-site

$100K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Talkiatry rating

9.7

Company rating: 9.7 out of 10

Talkiatry

Based on 7 frontline employees who took The Breakroom Quiz

6.9

Company rating compared to similar companies: 6.9 out of 10

Healthcare providers average

Based on 152,691 frontline employees who took The Breakroom Quiz

Job description

Therapy is the second core pillar of Talkiatry's care model - a key part of our vision to deliver comprehensive, high-quality mental healthcare through collaboration between psychiatry and therapy. As we continue scaling our therapy program, we're building the operational foundation that ensures every patient referred by a Talkiatry psychiatrist can seamlessly access therapy when they need it most.
That's where you come in. As Operations Manager, Therapy Program, you will oversee the operational team responsible for turning therapy referrals into care. You will lead the managers and team leads responsible for our Patient Care Coordinators (PCCs) team, ensuring patients move smoothly from referral to first therapy session while driving measurable improvements in referral conversion and completion, scheduling efficiency, adherence, retention, and patient experience.
You'll manage and develop an offshore team of Patient Care Coordinators (PCCs), partner cross-functionally with key Operations teams, and use data to continuously optimize performance. This is a hands-on leadership role for an operational manager who thrives on building scalable systems, leading teams, and improving access to therapy care for thousands of patients every day.
About Talkiatry:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare's most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we're changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We're not just growing quickly - we're redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
You will:
Patient Access & Operational Excellence
  • Oversee and continuously improve the therapy referral-to-care journey, ensuring every patient experiences a seamless and timely connection to therapy.
  • Build and refine workflows that deliver consistent, high-quality support from referral through first appointment.
  • Identify friction points in the referral funnel and partner cross-functionally to implement process or technology solutions that improve conversion, adherence, and retention.
  • Drive initiatives that expand therapy access, improve scheduling efficiency, and reduce cancellations and no-shows.
  • Use data and insights to inform decisions, measure impact, and drive continuous improvement across key performance metrics.
Team Leadership & Development
  • Lead and develop a high-performing offshore PCC team responsible for managing the therapy referral pipeline.
  • Set clear goals, establish accountability, and coach team members to deliver excellence in patient engagement and conversion.
  • Foster a culture of empathy, ownership, and continuous improvement within the team.
  • Collaborate with Quality, Training, and Workforce Management partners to ensure consistent service quality, efficiency, and scalability.
  • Manage feedback loops and communication rhythms that connect frontline work to organizational priorities.
Reporting & Scale
  • Design scalable operational processes that maintain quality and readiness as Talkiatry's therapy program expands.
  • Develop and maintain dashboards and reporting frameworks to track key metrics such as therapy referral conversion, QA adherence, and patient satisfaction.
  • Leverage platforms like ServiceNow and Genesys to improve workflow automation, team efficiency, and patient responsiveness.
  • Lead pilot programs to validate process improvements within the existing therapy referral funnel, and scale successful improvements across the organization.
  • Lead operational stand-up for new therapy lines of business (e.g., Group Therapy) - designing initial process workflows and piloting manual execution ahead of scaled tooling.
  • Translate learnings from new-line-of-business pilots into product requirements for scaled workflows, and organize PCC teams to execute manual processes as new lines of business launch.
  • Communicate insights, trends, and opportunities clearly to Core Ops leadership, supporting data-driven operational decisions and long-term scalability.

You have:
  • 5+ years of experience in operations management, ideally in healthcare, patient access, or customer service environments.
  • Proven success leading onshore or offshore operational teams.
  • Strong analytical and problem-solving skills (SQL proficiency is a strong plus). demonstrated ability to translate data into clear actions and use it to optimize performance.
  • Experience with ServiceNow, Genesys, or similar operational platforms preferred.
  • Demonstrated ability to drive process improvement and deliver measurable results.
  • Excellence in stakeholder management and cross-functional collaboration.
  • Bachelor's degree required.
Why Talkiatry:
  • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
  • Collaborative environment: be part of building something from the ground up at a fast-paced startup
  • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
  • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
  • It all comes back to care: we're a mental health company, and we put our team's well-being first

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Working at Talkiatry

Perks for frontline workers

From Talkiatry, via Breakroom

  • Employer-paid health, dental, and vision insurance (up to 100% of premiums)

  • 100% employer-paid malpractice coverage

  • 401(k) match with employer match and immediate participation

  • Paid time off (PTO), sick time, and 11 paid holidays

  • Continuing Medical Education (CME) stipend and days

  • Flexible scheduling in a fully remote environment

  • Licensing support with upfront coverage of costs

  • Provided technology package for seamless virtual care

  • Virtual faculty practice, inclusive of education, research and engagement opportunities

What to expect from working at Talkiatry

From Talkiatry

About Talkiatry, in their own words

From Talkiatry

We believe great psychiatric care starts with supporting the people who provide it. Too often, psychiatrists are forced to choose between autonomy and stability, meaningful patient care and administrative burden, professional fulfillment and work-life balance.

Founded by a psychiatrist, Talkiatry was designed to be different. Our virtual care model combines clinical autonomy with the support, structure, and resources needed to build a sustainable career. Through dedicated administrative support, thoughtful technology, and a collaborative clinical community, we help psychiatrists spend less time navigating healthcare systems and more time focused on patient care.

Today, Talkiatry serves patients across the country while supporting a growing network of psychiatrists committed to delivering high-quality, evidence-based mental healthcare.

Company values

From Talkiatry

At Talkiatry, we believe the best patient outcomes start with supporting clinicians. We are guided by a commitment to clinical excellence, compassion, integrity, and continuous improvement. We strive to create an environment where psychiatrists can practice thoughtfully, maintain autonomy, collaborate with peers, and build sustainable careers while delivering high-quality care to the patients who need it most.

Diversity and inclusion statement

From Talkiatry

Talkiatry is committed to building a workplace where everyone feels respected, valued, and empowered to contribute. We believe that diverse backgrounds, experiences, and perspectives strengthen our teams and improve the care we provide. We welcome candidates of all backgrounds and are dedicated to fostering an inclusive environment for our employees, clinicians, and patients.

What Talkiatry employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply