Operations Program Manager Jobs in Mattawan, MI (NOW HIRING)

Discover What's Possible at BetMGM
Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.
As a valued team member, we're committed to giving you the resources and support you need to thrive. Our benefits and perks include:

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) with company match

• Pre-tax spending accounts including health care FSA and commuter savings

• Flexible paid time off

• Professional development reimbursement and ongoing skills training opportunities

• Employee resource groups

• Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

About the Role

The Director, Program Management (Commercial) is a senior leader within BetMGM's PMO, accountable for ensuring clarity, confidence, and predictable outcomes across the Commercial portfolio. This role exists to enable strong decisionmaking, align strategic intent to executable priorities, and ensure the business is investing its time, talent, and capital where it matters most.

Operating at an enterprise level, the Director partners closely with senior Commercial and Marketing leaders to shape portfolio direction, guide investment and sequencing decisions, and provide transparency into progress, risks, and tradeoffs. Rather than managing daytoday execution, this role leads through Business Portfolio Managers and Project Managers, setting direction, reinforcing discipline, and intervening when scale, risk, or complexity require senior leadership.

This is an opportunity for a strategic PMO leader who thrives at the intersection of business strategy and execution enablement-someone motivated by building trust, enabling outcomes, and scaling impact through others.

Responsibilities

Portfolio Strategy, Alignment & Outcomes

• Own accountability for the overall health and outcomes of the Commercial portfolio, ensuring work is aligned to enterprise strategy, prioritized against capacity, and sequenced intentionally.

• Partner with senior Commercial and Marketing leaders to shape portfolio strategy, investment guardrails, and prioritization principles.

• Guide portfoliolevel tradeoff decisions related to funding, timing, scope, and resourcing to maximize business impact.

• Maintain an enterprise perspective on Commercial initiatives, anticipating impacts across Product, Engineering, Operations, Compliance, and Customer Experience.

Governance & Decision Enablement

• Establish and lead portfolio governance structures that provide leaders with clarity, transparency, and confidence in decisionmaking.

• Lead portfoliolevel forums to drive alignment, resolve conflicts, and address crossinitiative dependencies.

• Serve as the escalation point for material portfolio risks, delivery confidence concerns, or systemic constraints.

• Ensure executive communications focus on insights, implications, and decisions, not activitylevel reporting.

Leadership Through Business Portfolio Managers and Program Managers

• Lead and develop Business Portfolio Managers by setting clear expectations for portfolio discipline, business partnership, and outcomes.

• Empower Business Portfolio Managers to own daytoday portfolio operations, including roadmap management, governance execution, and delivery health.

• Review portfolio performance at a strategic level, intervening selectively to unblock challenges or elevate decisions.

• Build a culture of accountability, trust, and continuous improvement across the Commercial PMO team.

Strategic Partnership & Influence

• Act as a trusted advisor to executive stakeholders on delivery feasibility, prioritization, risk, and change impacts.

• Influence crossfunctional leaders to align on shared outcomes, tradeoffs, and commitments without direct authority.

• Provide clarity and direction during ambiguity, helping leaders navigate complexity with confidence.

PMO Strategy & Scale

• Advance the PMO's mission as a connected, trusted partner to the business by strengthening portfolio alignment, transparency, and execution confidence.

• Contribute to the evolution of scalable PMO operating models, governance standards, and ways of working.

• Champion datadriven portfolio insights and outcomefocused success measures.

• Partner with peer PMO leaders to ensure consistency, cohesion, and a "One PMO" culture across the organization.

Qualifications

• 12+ years of experience in program, portfolio, or transformation leadership within complex, crossfunctional organizations.

• Proven experience operating at a Director or equivalent senior leadership level, delivering outcomes through other leaders and senior ICs.

• Strong commercial and business acumen, with experience supporting Marketing, growth, or revenuedriving organizations.

• Demonstrated ability to influence senior stakeholders, frame tradeoffs, and guide decisionmaking in matrixed environments.

• Experience building, coaching, and leading highperforming teams.

• Ability to operate effectively in ambiguity, balancing strategic intent with execution realities.

• Deep understanding of portfolio management, governance models, and delivery discipline.

• Exceptional communication and executive presence, with the ability to translate complexity into clarity.

• Experience in regulated, digital, or fastpaced environments preferred.

• Bachelor's degree required; MBA or equivalent experience preferred.

The annual salary range for this position is $155,000.00 to $206,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.
Gaming Compliance & Licensing Requirements
As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.
In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.

About BetMGM
BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.
If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

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