Operations Program Manager Jobs in Halifax, NC (NOW HIRING)

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.  

This position will require the candidate to report and work from the office on a regular basis. Therefore, interested candidates should be within a 50-minute radius from Rocky Mount, NC.

This position is responsible to manage through supply disruptions and shortages of critical items to minimize the impact. Ensure adequate inventory of all new or promotional products is on hand in all locations to support the marketing efforts of our customers. Manage sell-through of inventory to limit financial exposure associated with obsolescence. Communicate within the organization, with customers and suppliers regarding promotional efforts or activity needed to successfully support the initiative. The purchase of promotional stocks has significant implications within the business. Dollar expenditures are routinely seven figures. Purchasing decisions impact division capacity and manpower planning as well as inbound freight. Failure to properly execute will result in losses for involved customers and badly tarnish the image of McLane. Repeated failures could lead to loss of the account.

Benefits you can count on: 

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance 
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Program Manager: 

• Work with chain on promotions and menu changes. Ensure information provided is accurate and sufficient to support the planned activity. Identify and discuss potential risks and issues. Review and monitor new item and/or new vendor set up requests for reasonableness and accuracy of data.
• Analyze and load promotional forecast data into purchasing system. Work with concept to address concerns with the forecast or promotional inventory build. Provide solutions to meet tight deadlines.
• Purchase or monitor the purchase of all items across all divisions in support of chain promotional efforts.
  Monitor the build-up and sell-through of inventory to ensure against inventory obsolescence.
• Work with suppliers to address fulfillment issues and raise concerns related to product supply chain issues such as packaging or handling requirements. Elevate issues to management and/or concept purchasing as required to ensure supply and product integrity.
• Communicate to all affected parties the timing and special circumstances associated with promotions, new items, item replacements, limited time offers, toy items etc. Interactions will include Chain personnel, Franchisees, Distribution Centers, Pricing, Logistics, Accounting, IT and others.
• Coordinate and monitor auto-shipments, restrictions or allocations to support chain or manage tight supplies.
• Work with C.O.M. Team to ensure accuracy of customer order guides
• Provide supply chain expertise. Participate in chain and/or concept purchasing group conference calls and business reviews, conferences, summits, etc.
• Determine franchise- and store-level participation in promotions and special product offerings. Obtain documentation and maintain compliance with AIP requests.
• Work with chain or brand customers/franchisees to address slow-moving and obsolete inventory.
• Work with chain to ensure shelf life matrices are constructed in a manner that allows efficient purchasing and minimizes spoilage.
• Understand McLane Foodservice and chain quality/food safety requirements as they relate to inbound freight, product storage and recalls/withdrawals. Work with chain QA, DC and other parties to help resolve issues with inbound or received product.
• Responsible for billing and collection of funds due resulting from inventory transfers, storage fees, product recalls, vendor shipping errors etc.
• Manage special projects related to chains, inventory or other business needs involving supply chain.

Qualifications you'll bring as a Program Manager: 

• Bachelor's degree in business or related field.
• Have 3 years purchasing experience in a high volume, high inventory turn environment.
• Strong communication and interpersonal skills.
• Demonstrated analytical skills with strong attention to detail.
• Balanced judgment and prioritization skills when confronted with competing objectives.
• Strong computer literacy with demonstrated ability in working with spreadsheets.
• Prior foodservice industry experience in procurement, operations or sales. 
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!      

• Teamwork oriented 
• Organized 
• Problem solver 
• Detailed

Our roadmap. Our story.  

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/