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Operations Program Manager Jobs in Davidson, NC (NOW HIRING)

Jj

Manager, PSC Program Operations

Charlotte, NC · Remote

Manage daily program operations, ensuring compliance with policies, procedures and service levels. * Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a ...

Corning

Program Manager

Hickory, NC · On-site +1

... operational, and capital-related workstreams. This role also plays a critical part in program governance at the divisional level. The Program Manager must be able to communicate high-level program ...

Corning

Program Manager

Charlotte, NC · On-site +1

... operational, and capital-related workstreams. This role also plays a critical part in program governance at the divisional level. The Program Manager must be able to communicate high-level program ...

Yulista

Program Manager

Charlotte, NC · On-site

Identify program risks and develop mitigation strategies to minimize operational and contractual impacts. * Manage program finances, including budget forecasting, cost control, resource planning, and ...

Addman Engineering

Program Manager

Statesville, NC · On-site

This role requires a high level of collaboration across engineering, operations, quality, and ... The Program Manager will balance strategic oversight with tactical execution to deliver world-class ...

ADDMAN Engineering LLC

Program Manager

Statesville, NC · On-site

This role requires a high level of collaboration across engineering, operations, quality, and ... The Program Manager will balance strategic oversight with tactical execution to deliver world-class ...

Blue Star Families

Program Manager

Concord, NC

$103K - $170K/yr

Confidently manage expectations, facilitate progress reviews, and negotiate technical or operational scope changes. * Financial & Risk Governance: Maintain absolute fiscal oversight of programs ...

Productiv

Program Manager

Charlotte, NC · On-site

We run 14 operations nationwide, with our Dallas-Fort Worth campus serving as one of our flagship hubs - and we're growing fast. Learn more at www.getproductiv.com. We are seeking a Program Manager ...

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All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Davidson, NC

Operations Program Manager information

See Davidson, NC salary details

$37K

$101.3K

$146.7K

How much do operations program manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for operations program manager in Davidson, NC is $101,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,100.00 and $122,600.00 per year, depending on experience, location, and employer.

What does an operations program manager do?

An operations program manager oversees and coordinates multiple projects and processes within an organization to ensure efficiency and alignment with strategic goals. They develop plans, manage resources, monitor progress, and communicate with stakeholders, often using tools like project management software. Strong leadership, organizational skills, and understanding of business operations are essential for this role.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an Operations Program Manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Program Manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

What is the minimum salary of an operations manager?

The minimum salary for an operations program manager varies depending on location, experience, and industry, but entry-level positions typically start around $60,000 to $80,000 annually. More experienced managers can earn upwards of $100,000 or more, especially in large organizations or high-cost areas. Salary also depends on skills such as project management and familiarity with tools like ERP systems.

How does an Operations Program Manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What is the highest salary for an operations manager?

The highest salaries for operations managers can reach over $150,000 annually, especially in large corporations or industries like technology, finance, and healthcare. Factors such as experience, location, company size, and certifications like PMP can influence compensation levels.

What are the top 3 skills of a program manager?

A program manager needs strong leadership and communication skills to coordinate teams and stakeholders effectively. Organizational and project management skills are essential for planning, executing, and monitoring multiple projects. Additionally, problem-solving and adaptability help address challenges and ensure program success.
What job categories do people searching Operations Program Manager jobs in Davidson, NC look for? The top searched job categories for Operations Program Manager jobs in Davidson, NC are:
What cities near Davidson, NC are hiring for Operations Program Manager jobs? Cities near Davidson, NC with the most Operations Program Manager job openings:
Operations Program Manager jobs near you
Program Manager - Clinical Operations

Program Manager - Clinical Operations

Sagility LLC

Concord, NC

Full-time

Posted 16 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

64th of 72 rated call and contact centers

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The Program Manager will partner closely with clinical leaders, physicians, nurses, care managers, operations teams, analytics teams, and client stakeholders to improve member outcomes, optimize healthcare utilization, and enhance operational efficiency.

Job title:

Program Manager - Clinical Operations

Job Description:

Position Summary

The Program Manager - Clinical Operations is responsible for leading strategic programs and operational initiatives supporting Care Management, Utilization Management, Care Coordination, Population Health, and Value-Based Care services. This role will drive program execution, operational excellence, quality improvement, and performance outcomes across clinical operations while ensuring alignment with organizational goals and client expectations.

The Program Manager will partner closely with clinical leaders, physicians, nurses, care managers, operations teams, analytics teams, and client stakeholders to improve member outcomes, optimize healthcare utilization, and enhance operational efficiency.

Key Responsibilities

Program Leadership & Execution

  • Lead end-to-end management of clinical operations programs, including planning, implementation, monitoring, and optimization.
  • Manage multiple workstreams supporting care management, utilization management, transitions of care, chronic disease management, and population health initiatives.
  • Establish program governance, project plans, milestones, and performance metrics.
  • Ensure timely delivery of strategic initiatives while meeting quality, operational, and financial objectives.

Clinical Operations Management

  • Collaborate with clinical leadership to improve care management workflows and operational processes.
  • Drive initiatives focused on reducing avoidable admissions, readmissions, emergency department utilization, and total cost of care.
  • Support implementation and enhancement of clinical programs targeting high-risk and complex populations.
  • Ensure operational readiness for new client implementations, program expansions, and process transformations.

Population Health & Value-Based Care

  • Support value-based care initiatives through performance monitoring and outcome improvement strategies.
  • Utilize healthcare analytics to identify care gaps, risk trends, utilization patterns, and intervention opportunities.
  • Partner with quality and clinical teams to improve HEDIS, STAR, and other quality performance measures.
  • Monitor key population health metrics and recommend improvement actions.

Stakeholder & Client Management

  • Serve as a primary point of contact for internal and external stakeholders.
  • Facilitate collaboration across clinical, operational, technology, quality, and analytics teams.
  • Present program performance, operational updates, risks, and recommendations to leadership and clients.
  • Build strong relationships with healthcare payer, provider, and care management stakeholders.

Quality & Regulatory Compliance

  • Ensure adherence to NCQA, CMS, HIPAA, URAC, and client-specific requirements.
  • Support audit readiness and regulatory compliance activities.
  • Monitor operational quality metrics and implement corrective action plans when necessary.
  • Promote a culture of continuous quality improvement.

Performance Management & Analytics

  • Develop and monitor KPIs, operational dashboards, and program scorecards.
  • Analyze trends related to productivity, utilization, quality outcomes, and member engagement.
  • Identify opportunities for operational optimization through data-driven decision-making.
  • Provide executive-level reporting and actionable insights.

Risk & Change Management

  • Identify program risks, operational challenges, and process gaps.
  • Develop mitigation strategies and manage change initiatives across teams.
  • Ensure effective communication and stakeholder engagement throughout program implementation.

Required Qualifications

  • Bachelor's degree in Healthcare Administration, Nursing, Public Health, Life Sciences, Business Administration, or a related field.
  • 7+ years of experience in healthcare operations, care management, utilization management, population health, or clinical program management.
  • 3+ years of experience leading cross-functional programs or large-scale operational initiatives.
  • Strong understanding of healthcare payer and provider operations.
  • Experience working with clinical and operational performance metrics.

Preferred Qualifications

  • Master's degree (MBA, MHA, MPH, MSN, or equivalent).
  • PMP, Lean Six Sigma, PMP, or Healthcare Quality certifications.
  • Experience with Value-Based Care, Risk Adjustment, Population Health Management, HEDIS, STAR Ratings, or Care Management programs.
  • Familiarity with EMR/EHR systems, care management platforms, and healthcare analytics tools.

Core Competencies

  • Program & Portfolio Management
  • Clinical Operations Leadership
  • Population Health Management
  • Utilization & Care Management
  • Value-Based Care Strategy
  • Healthcare Analytics & Reporting
  • Process Improvement & Operational Excellence
  • Stakeholder & Client Management
  • Regulatory Compliance
  • Change Management
  • Strategic Thinking & Problem Solving

Key Performance Indicators (KPIs)

  • Program delivery within scope, timeline, and budget.
  • Improvement in care management and utilization outcomes.
  • Reduction in avoidable admissions and readmissions.
  • Enhanced quality measure performance (HEDIS, STAR, CMS metrics).
  • Client satisfaction and operational performance targets.
  • Operational efficiency and productivity improvements.
  • Compliance and audit readiness outcomes.

Sagility is an Equal Opportunity Employer/Vet/Disability

Location:

Work@Home USAUnited States of America

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