Operations Program Manager Jobs in Durham, NC (NOW HIRING)

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Itron is looking for an experiencedNetworked Solutions Program Managerto work as an integral part of our Program Management Office (PMO). In this role, the Program Manager would manage and lead multiple simultaneous complex solution programs in the validation and integration of Itron's products into ODM partners solution to satisfy customer requirements. This requires coordination of cross-functional Itron (Marketing, product management, hardware, firmware, software, test, regulatory, manufacturing, procurement, quality, delivery, support etc) teams and ODM partners,focused on delivering new or upgrading existing solutions. The Program Manager would also be responsible for monitoring the project from initiation through delivery, including planning and directing schedules and monitoring budget/spending. Organizes cross-functional activities, ensuring completion of the project i.e., product on schedule and within budget constraints.

Duties & Responsibilities:

• Own the end-to-end planning and execution of complex hardware development programs from concept to production
• Develop and maintain integrated schedules across hardware, firmware, software and test engineering
• Drive cross-functional alignment and ensure milestone adherence across phase gates, DVT, EVT, prototype builds, etc.
• Manage critical-path dependencies between functional teams such as hardware, firmware, software, manufacturing, operations and external vendors
• Develop strong working relationships with cross functional teams across all levels of the organization and provide exceptional leadership to program core team to deliver programs on time, within budget and with high quality while achieving excellent customer satisfaction.
• Monitor overall solution, identify, track and mitigate potential risks and obstacles such as scope creep, resource and personnel shortfalls, and problems with schedule, release delays and budget overruns.
• Report toBusiness and R&D leadership and ProductLineManagementon potential issues and conflicts.
• Communicate progress to all levels of the business regularly.
• Manage effective decision making with leadership and teams.

Required Skills & Experience:

• Bachelor's degree required; master's degree preferred (engineering discipline is highly preferred)

• 8 years of relevant experience, some of that experience in program management
• 5+ years of work experience either as a technical lead, systems engineer, or program manager leading Hardware/Firmware delivery of wireless devices from concept to production.

• Experience of working with international ODM's.
• PMP Certification preferred or an equivalent combination of education, experience and / or training.
• Previous experience in program managing a large system release comprised of multiple products.
• Previous experience with successfully delivering integrated RF/Cellular systems (hardware, firmware, software) on time, to scope, with high quality.
• Experience aligning internal and external stakeholders on system decisions and trade-offs.
• Experience establishing relationships across cross-functional teams and external partners spread globally including diverse cultures and backgrounds.

Preferred Skills & Experience:

• Previous experience in an R&D team & PMO organization.

Travel:1-10%

Benefits Info:

This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! This position is eligible for our annual 10% bonus program.

Locations: West Union, SC; Raleigh, NC; Austin, TX; Liberty Lake, WA

Liberty Lake, WA: The base salary is $96,000.00 - $188,000.00

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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com