Manage daily program operations, ensuring compliance with policies, procedures and service levels. * Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a ...
Manage daily program operations, ensuring compliance with policies, procedures and service levels. * Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a ...
Manage daily program operations, ensuring compliance with policies, procedures and service levels. * Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a ...
Manage daily program operations, ensuring compliance with policies, procedures and service levels. * Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a ...
Operations Program Coordinator
Raleigh, NC · On-site
$52K - $58K/yr
... Operations Program Coordinator Anticipated Hiring Range $52,000 - $58,000 Work Schedule 40 hours ... Financial Management and Oversight * Independently manages and monitors all Extension fiscal ...
Operations Program Coordinator
Raleigh, NC · On-site
$52K - $58K/yr
... Operations Program Coordinator Anticipated Hiring Range $52,000 - $58,000 Work Schedule 40 hours ... Financial Management and Oversight * Independently manages and monitors all Extension fiscal ...
... Operations Program Coordinator Anticipated Hiring Range $52,000 - $58,000 Work Schedule 40 hours ... Financial Management and Oversight * Independently manages and monitors all Extension fiscal ...
... Operations Program Coordinator Anticipated Hiring Range $52,000 - $58,000 Work Schedule 40 hours ... Financial Management and Oversight * Independently manages and monitors all Extension fiscal ...
Position Specific Description In the role of the Associate Wind Site Manager, you will assume ... Program- Wind Operations. Please see below for more details. Learn more about our Wind Operations ...
Position Specific Description In the role of the Associate Wind Site Manager, you will assume ... Program- Wind Operations. Please see below for more details. Learn more about our Wind Operations ...
Manage tracking systems for milestones, owners, and outcomes across active initiatives, providing ... program coordination, or marketing operations, with a proven track record of driving accountability ...
Manage tracking systems for milestones, owners, and outcomes across active initiatives, providing ... program coordination, or marketing operations, with a proven track record of driving accountability ...
... Operations transformation effort that is underway across Marketing. The primary goals are to ... Program Manager 2 • Lead program management activities supporting CRM initiatives and Marketing ...
... Operations transformation effort that is underway across Marketing. The primary goals are to ... Program Manager 2 • Lead program management activities supporting CRM initiatives and Marketing ...
Program Manager
Chapel Hill, NC · On-site
$54K - $65K/yr
As a key member of the program and operations team, the Program Manager is responsible for all aspects of program management and delivery in Chapel Hill, other US locations, global program locations ...
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Program Manager
Chapel Hill, NC · On-site
$54K - $65K/yr
As a key member of the program and operations team, the Program Manager is responsible for all aspects of program management and delivery in Chapel Hill, other US locations, global program locations ...
Program Manager
Raleigh, NC · On-site
This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager ...
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Program Manager
Raleigh, NC · On-site
This role ensures SLA compliance, operational governance, workforce strategy, security compliance, and continuous service improvement across a high-volume federal IT environment. The Program Manager ...
Program Manager
Pope Army Airfield, NC · On-site
$100K - $120K/yr
The Program Manager supports the JID-TC responsibilities at Fort Bragg, NC, as the JCS proponent for the Joint Tactical Operations (JTO) Interface Training Program, with the objective of ensuring ...
Program Manager
Pope Army Airfield, NC · On-site
$100K - $120K/yr
The Program Manager supports the JID-TC responsibilities at Fort Bragg, NC, as the JCS proponent for the Joint Tactical Operations (JTO) Interface Training Program, with the objective of ensuring ...
Program Manager
Pope Army Airfield, NC · On-site
$100K - $120K/yr
The Program Manager supports the JID-TC responsibilities at Fort Bragg, NC, as the JCS proponent for the Joint Tactical Operations (JTO) Interface Training Program, with the objective of ensuring ...
Program Manager
Pope Army Airfield, NC · On-site
$100K - $120K/yr
The Program Manager supports the JID-TC responsibilities at Fort Bragg, NC, as the JCS proponent for the Joint Tactical Operations (JTO) Interface Training Program, with the objective of ensuring ...
Program Manager
Pope Army Airfield, NC · On-site
$100K - $120K/yr
The Program Manager supports the JID-TC responsibilities at Fort Bragg, NC, as the JCS proponent for the Joint Tactical Operations (JTO) Interface Training Program, with the objective of ensuring ...
Program Manager
Pope Army Airfield, NC · On-site
$100K - $120K/yr
The Program Manager supports the JID-TC responsibilities at Fort Bragg, NC, as the JCS proponent for the Joint Tactical Operations (JTO) Interface Training Program, with the objective of ensuring ...
PROGRAM MANAGER
Raleigh, NC · On-site
$20 - $22/hr
The Program Manager will ensure the group home/program is managed so that it meets COA standards of ... operational administration of the program which includes but not limited to maintaining annual ...
PROGRAM MANAGER
Raleigh, NC · On-site
$20 - $22/hr
The Program Manager will ensure the group home/program is managed so that it meets COA standards of ... operational administration of the program which includes but not limited to maintaining annual ...
PROGRAM MANAGER
$20 - $22/hr
The Program Manager will ensure the group home/program is managed so that it meets COA standards of ... operational administration of the program which includes but not limited to maintaining annual ...
PROGRAM MANAGER
$20 - $22/hr
The Program Manager will ensure the group home/program is managed so that it meets COA standards of ... operational administration of the program which includes but not limited to maintaining annual ...
Program Manager
Raleigh, NC · On-site
$20 - $22.50/hr
The role involves managing program operations, such as keeping appropriate on-site hours, handling petty cash, and reporting maintenance issues to Habitat. These duties are not limited to those ...
Program Manager
Raleigh, NC · On-site
$20 - $22.50/hr
The role involves managing program operations, such as keeping appropriate on-site hours, handling petty cash, and reporting maintenance issues to Habitat. These duties are not limited to those ...
Program Manager
$20 - $22.50/hr
The role involves managing program operations, such as keeping appropriate on-site hours, handling petty cash, and reporting maintenance issues to Habitat. These duties are not limited to those ...
Program Manager
$20 - $22.50/hr
The role involves managing program operations, such as keeping appropriate on-site hours, handling petty cash, and reporting maintenance issues to Habitat. These duties are not limited to those ...
Program Manager
Raleigh, NC · On-site
$100K - $120K/yr
... programs supporting DoW ... operations • This role requires effective leadership in managing cross-functional teams and ...
Program Manager
Raleigh, NC · On-site
$100K - $120K/yr
... programs supporting DoW ... operations • This role requires effective leadership in managing cross-functional teams and ...
Post-Program Career Paths: Operations Manager Operations Coordinator Customer Service Representative Inside Sales Representative Program Criteria: 180 days or fewer remaining on active duty at the ...
Post-Program Career Paths: Operations Manager Operations Coordinator Customer Service Representative Inside Sales Representative Program Criteria: 180 days or fewer remaining on active duty at the ...
Senior Program Manager
Chapel Hill, NC · On-site
$96K - $96K/yr
Acting as the primary operational point of contact for high-level client executives and ... The Senior Program Manager plays an integral part in shaping the overall direction of program ...
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Senior Program Manager
Chapel Hill, NC · On-site
$96K - $96K/yr
Acting as the primary operational point of contact for high-level client executives and ... The Senior Program Manager plays an integral part in shaping the overall direction of program ...
Senior Program Manager
Raleigh, NC · On-site
$112K - $113K/yr
In this role, you will combine strategic thinking, operational discipline, and proactive ... Experience: 10+ years project/program management experience working in a global, external customer ...
Senior Program Manager
Raleigh, NC · On-site
$112K - $113K/yr
In this role, you will combine strategic thinking, operational discipline, and proactive ... Experience: 10+ years project/program management experience working in a global, external customer ...
Operations Program Manager information
See Angier, NC salary details
$27.8K - $35.3K
2% of jobs
$35.3K - $42.8K
7% of jobs
$42.8K - $50.3K
7% of jobs
$50.3K - $57.7K
7% of jobs
$59.2K is the 25th percentile. Wages below this are outliers.
$57.7K - $65.2K
5% of jobs
$65.2K - $72.7K
9% of jobs
The median wage is $78.6K / yr.
$72.7K - $80.2K
15% of jobs
$87.7K is the 75th percentile. Wages above this are outliers.
$80.2K - $87.7K
22% of jobs
$87.7K - $95.2K
13% of jobs
$95.2K - $102.6K
9% of jobs
$102.6K - $110.1K
3% of jobs
$27.8K
$76.1K
$110.1K
How much do operations program manager jobs pay per year?
What does an operations program manager do?
What is the difference between Operations Program Manager vs Operations Analyst?
| Aspect | Operations Program Manager | Operations Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, project management certifications (e.g., PMP) | Bachelor's degree, analytical or business certifications often preferred |
| Work Environment | Cross-functional teams, strategic planning, project oversight | Data analysis, process improvement, reporting |
| Employer & Industry Usage | Manufacturing, logistics, tech companies | Retail, supply chain, operations departments |
| Common Search & Comparison | Focuses on managing programs and projects | Focuses on analyzing operations and data |
The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.
What is an Operations Program Manager?
What are the key skills and qualifications needed to thrive as an Operations Program Manager, and why are they important?
What is the minimum salary of an operations manager?
How does an Operations Program Manager typically collaborate with cross-functional teams to drive project success?
What is the highest salary for an operations manager?
What are the top 3 skills of a program manager?

Full-time
Posted 11 days ago
Job description
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Customer ManagementJob Sub Function:
Customer Service OperationsJob Category:
ProfessionalAll Job Posting Locations:
Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United StatesJob Description:
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine
We are searching for the best talent for a Manager, PSC Program Operations located in Pittsburgh, PA; Horsham, PA; Raleigh, NC; Charlotte, NC; Orlando, FL; Phoenix, AZ; or Dallas, TX.
Purpose:
The Program Manager oversees a dedicated Patient Service Center (PSC) program, ensuring smooth operations and compliance. The Program Manager ensures performance and talent management, collaborates with cross-functional business partners, and continuously seeks process improvements to enhance quality, program efficiency, and patient care.
Responsibilities:
- Manage daily program operations, ensuring compliance with policies, procedures and service levels.
- Supervise, coach, and mentor a team of 3-5 direct reports and 30+ indirect reports, fostering a high-performance culture through consistent leadership development and accountability.
- Monitor team performance through key performance indicators (KPIs) and metrics, conduct regular performance discussions, set performance goals, and ensure team compliance with policies and healthcare regulations (e.g. HIPAA)
- Oversee the onboarding of new hires, and identify training needs to enhance ongoing skills and productivity. Collaborate with training team for upskilling.
- Track program metrics and identify opportunities for improvement. Collaborate with leadership to optimize program efficiency and provide recommendations for workflow improvements and process enhancements.
- Collaborate internally to develop enhancements and strategies that benefit patients.
- Respond promptly to inquiries and questions including, but not limited to program design, business rules, operational workflows and program-specific policies to ensure seamless PSC service delivery
- Assist in developing and delivering program performance to key stakeholders. Foster positive team and cross-functional relationships.
- Stay informed on industry trends and regulatory updates.
- Resolve complex issues efficiently and creatively.
- Up to 15% travel may be required.
- Other duties as assigned.
Required Qualifications:
- Bachelor's Degree
- A minimum of 6 years' experience preferably in contact center or specialty pharmacy operations, patient support, or healthcare/pharma operations.
- Proven leadership skills with the ability to inspire and motivate a team, while also maintaining accountability.
- Strong analytical skills preferably with experience with data analytics, reporting, and digital tools used in contact center operations
- Proven ability to work efficiently in a matrix environment with cross functional teams.
- Proven oral and written communication skills, learning agility change management experience, and ability to influence without authority.
Preferred Qualifications:
- Advanced degree in related field
- Ability to manage deliverables in a fast-paced environment
- Experience documenting requirements, creating training materials and working directly with end users
- Proven ability to work efficiently in a matrix environment with cross functional teams.
#Li-Remote
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
If you are under 18 years of age you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check
Required Skills:
Preferred Skills:
Consulting, Customer Centricity, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Emotional Intelligence, Fact-Based Decision Making, Performance Measurement, Process Improvements, Process Optimization, Quality Services, Technical Credibility, Technical Support