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Operations Program Coordinator Jobs in Ontario (NOW HIRING)

VON Canada (Ontario)

$24.18 - $25.69/hr

The Program Coordinator supports Grief and Bereavement Care clients, in addition to other hospice ... operations within the framework of VON philosophy, policies, procedures, standards and quality ...

AMEGO INC

$19.50 - $22.31/hr

... the Program Coordinator, providing direct care (including personal care) and supervision to the individuals, and is responsible for carrying out the necessary operations and activities of the ...

UNIVERSITY SETTLEMENT SOCIETY OF NEW YORK

$27/hr

... day operations of the summer day camp, school recess and afterschool programs. * Attend event ... Outreach Coordinator, and support staff. * In conjunction with the Director act as a liaison ...

CMG Marketing

Bookkeeper & Office Support

Toronto, ON · Hybrid

... operational support. This is a hands-on hybrid role combining financial responsibilities with program coordination and administrative support. The position is ideal for someone who enjoys working ...

CMG Marketing

Bookkeeper & Office Support

Toronto, ON · On-site

... operational support. This is a hands-on hybrid role combining financial responsibilities with program coordination and administrative support. The position is ideal for someone who enjoys working ...

UNIVERSITY SETTLEMENT SOCIETY OF NEW YORK

$27/hr

... day operations of the summer day camp, school recess and afterschool programs. * Attend event ... Outreach Coordinator, and support staff. * In conjunction with the Director act as a liaison ...

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Operations Program Coordinator information

What does an operations program coordinator do?

An Operations Program Coordinator oversees the planning, implementation, and tracking of specific operational projects or programs within an organization. They coordinate between departments, manage schedules and budgets, and ensure that all program objectives are met efficiently. Their role often includes monitoring progress, resolving issues, and communicating updates to stakeholders. By streamlining processes and supporting project teams, they help ensure programs are delivered on time and within scope.

What are the key skills and qualifications needed to thrive as an operations program coordinator?

To thrive as an Operations Program Coordinator, you need strong organizational skills, project management experience, and a bachelor's degree in business or a related field. Familiarity with project management software (like Asana or Trello), data analysis tools, and proficiency in Microsoft Office are commonly expected. Excellent communication, problem-solving abilities, and attention to detail help you effectively manage multiple tasks and collaborate with cross-functional teams. These skills ensure smooth program execution, efficient operations, and successful achievement of organizational goals.

How does an operations program coordinator typically collaborate with cross-functional teams to ensure project success?

Operations Program Coordinators play a pivotal role in bridging communication among various departments such as logistics, finance, and human resources. They regularly facilitate meetings, track deliverables, and ensure all stakeholders are aligned with project timelines and objectives. Effective coordinators proactively address bottlenecks and help resolve conflicts, often acting as the central point of contact for status updates and issue escalation. This collaborative approach is critical for maintaining smooth workflows and achieving organizational goals.

What is the difference between Operations Program Coordinator vs Operations Analyst?

AspectOperations Program CoordinatorOperations Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area
Work EnvironmentOffice setting, coordinating projects and programsOffice environment, analyzing data and processes
Employer & Industry UsageCommon in corporate, nonprofit, and government sectorsWidely used in corporate and consulting firms
Search & Comparison IntentFocus on coordinating and managing programsFocus on analyzing operations and improving efficiency

The Operations Program Coordinator primarily manages and coordinates programs within organizations, focusing on execution and logistics. In contrast, the Operations Analyst analyzes operational data to identify improvements. Both roles require similar educational backgrounds and are common in various industries, but they differ in their core responsibilities and daily tasks.

How much do operations program coordinators make in the US?

Operations Program Coordinators in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Salaries can vary based on the complexity of programs managed and required skills such as project management and data analysis.

What are the most commonly searched types of Operations Program jobs in Ontario?

The most popular types of Operations Program jobs in Ontario are:

What are popular job titles related to Operations Program Coordinator jobs in Ontario?

For Operations Program Coordinator jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Operations Program Coordinator jobs in Ontario look for?

The top searched job categories for Operations Program Coordinator jobs in Ontario are:

What cities in Ontario are hiring for Operations Program Coordinator jobs?

Cities in Ontario with the most Operations Program Coordinator job openings:

Operations Program Coordinator jobs near you

Program Manager, Martech Operations & Governance

Toronto, ON • On-site

ShyftLabs
See more jobs at ShyftLabsexternal

Full-time

Medical, Dental, Vision

Posted 11 days ago

Job description

The Opportunity

ShyftLabs is seeking an experienced Program Manager, Martech Operations & Governance to establish and manage operational governance across a complex Martech, Analytics, Tagging, Privacy, and Measurement ecosystem.

This role will serve as a central point of coordination across Marketing, Analytics, Product, Engineering, Privacy, regional stakeholders, and external technology partners. The primary objective is to create scalable processes for intake, prioritization, communication, issue management, and operational governance, enabling technical teams to remain focused on delivery while providing stakeholders with clear visibility into priorities, timelines, risks, and progress.

The ideal candidate is an experienced program manager with a strong understanding of Martech and digital analytics environments, excellent stakeholder management skills, and a proven ability to establish structured processes within complex enterprise organizations.

What You'll Be Doing
Intake & Demand Management
  • Own and manage a centralized intake process for Martech, analytics, tagging, measurement, tracking, and privacy-related requests.
  • Establish standardized request submission requirements, including business justification and supporting information.
  • Triage incoming requests and ensure they are routed to the appropriate technical or business teams.
  • Define and maintain intake service levels and prioritization frameworks.
  • Reduce dependency on ad hoc, email-driven work intake by establishing structured workflows.
  • Monitor demand trends and identify opportunities to improve operational efficiency.
Program Governance
  • Establish and manage governance processes across Martech, Analytics, Measurement, and related technology initiatives.
  • Maintain visibility across a portfolio of enhancements, investigations, operational requests, and issues.
  • Lead recurring governance reviews, backlog prioritization sessions, and operational planning meetings.
  • Track dependencies across internal teams, technology partners, vendors, and external stakeholders.
  • Identify and escalate risks, blockers, resource constraints, and delivery concerns.
  • Ensure initiatives have clear ownership, timelines, priorities, and expected outcomes.
Stakeholder Management
  • Serve as the primary communication and coordination lead for operational requests.
  • Provide regular status updates to Marketing, Analytics, Product, Engineering, regional stakeholders, leadership, and external partners.
  • Coordinate cross-functional discussions across multiple business units, regions, and brands.
  • Drive alignment on priorities, timelines, dependencies, and resource requirements.
  • Facilitate communication between technical teams and business stakeholders to ensure expectations are clearly understood.
Issue & Incident Management
  • Maintain a centralized log of operational issues, data-quality concerns, tagging issues, and other Martech-related incidents.
  • Track investigation progress, ownership, dependencies, and resolution timelines.
  • Coordinate resolution efforts across internal teams and external partners.
  • Manage stakeholder communications during critical data-quality, analytics, tagging, or measurement incidents.
  • Ensure root-cause analysis, resolutions, and lessons learned are documented.
  • Identify recurring issues and recommend process or technology improvements to prevent future incidents.
Vendor & Partner Coordination
  • Coordinate activities and deliverables across Martech technology vendors, implementation partners, agencies, and other external stakeholders.
  • Track vendor deliverables, action items, milestones, and dependencies.
  • Establish clear accountability for external partners and ensure timely follow-up.
  • Escalate vendor risks, delays, and delivery issues when required.
  • Support effective collaboration between internal technical teams and external partners.
Reporting & Operational Metrics
  • Develop and maintain operational reporting and dashboards covering:
    • Intake volume and demand
    • Open backlog
    • Service-level performance
    • Request turnaround and resolution times
    • Resource utilization
    • Vendor performance
    • Regional demand trends
    • Open risks and escalations
  • Provide regular executive reporting highlighting delivery progress, operational risks, unresolved issues, and strategic recommendations.
  • Use operational data to identify trends, bottlenecks, and opportunities for process improvement.
What You'll Bring
  • 7+ years of experience in program/project management, technology operations, Martech, analytics, or related fields.
  • Proven experience managing complex, enterprise-scale technology, digital, or marketing programs.
  • Strong understanding of Martech and digital analytics, including GA4, tag management, server-side tagging, media tags/pixels, e-commerce tracking, and digital measurement.
  • Experience with data collection, tracking, data quality, privacy, consent management, and digital governance.
  • Proven ability to build intake processes, prioritization frameworks, governance models, and operational workflows.
  • Experience developing dashboards, KPIs, executive reporting, and performance metrics.
  • Strong organizational and problem-solving skills with the ability to manage multiple workstreams, dependencies, and competing priorities.
  • Experience working with senior leadership, Marketing, Analytics, Product, Engineering, Privacy, vendors, agencies, and external partners.
  • Excellent communication, stakeholder management, facilitation, negotiation, and conflict-resolution skills.
  • Ability to translate complex technical concepts into clear business communications and drive scalable process improvements.
Salary Range
  • $120,000 - $130,000 (CAD)
Why Join ShyftLabs?

  • Hybrid and Remote Flexibility: This role follows a hybrid work model, with three days per week in our downtown Toronto office. Fully remote opportunities are also available for candidates based anywhere in Canada.

  • Comprehensive Benefits: 100% of health, dental, and vision premiums covered for you and your dependents from day one.

  • High-Impact Work: Take ownership of product strategy and delivery for high-profile Fortune 500 programs.

  • Technical & Product Leadership: Work alongside experienced engineering, data, AI, and product professionals on complex technical challenges.

  • Growth & Learning: Access extensive learning and development resources to continue building your technical and product leadership capabilities.

  • Collaborative Environment: Work with a global, multidisciplinary team across Toronto and India.

Equal Opportunity

ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse, and inclusive workplace. We value different perspectives and encourage applicants from all backgrounds to apply.

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