Operations Processor Jobs in Des Moines, IA (NOW HIRING)

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About the job:

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at www.wellsfargojobs.com

Wells Fargo is seeking a Associate Legal Operations Processor part of Consumer Banking and Lending Operations.

In this role, you will:

• Support more experienced processors with various operational tasks responding to legal orders while adhering to timeframes and state statutes requirements

• Seek ways to improve work processes within established procedures

• Perform routine administrative, operational and customer support tasks relating to legal orders

• Provide training to less experienced processors on internal processes and external state specific statutes

• Receive direction from supervisor and escalate questions and issues to more experienced roles

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Interact with internal customers

• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 6+ months of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Previous experience in home lending
• Knowledge and understanding of processing and handling summon and subpoenas
• Ability to Interact with external requestors, primarily through phone calls
• Ability to read and interpret legal documents
• Ability to identify potential operational issues and legal risks
• Experience managing a pipeline of work from assignment to completion
• Ability to achieve high production and quality standards
• Intermediate Microsoft Office Suite skills
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

Job Expectations:

Schedule:

• Monday-Friday within 7:30am -4:00pm or 4:30pm with an hour lunch
• Frequent Opportunities for Overtime, may become required due to business need and volume of the department

Training:

• You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
• Training will be for 6-8 weeks. Training hours are 8:00 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 6-8 weeks of training.
• We're open from Monday - Friday 8:00am-8:00pm. Your regular work schedule will be based on business need . Your regular work schedule will be based on business need and may include working at least one weekend day.
• Position is Hybrid after training period A/B
• This position is not eligible for Visa sponsorship

Posting Location:

• 800 S Jordan Creek Pkwy WEST DES MOINES, IA 50266
• 4101 Wiseman Blvd. SAN ANTONIO, TX 78251
• (Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.