Operations Processor Jobs in Des Moines, IA (NOW HIRING)

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About the job:

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more about the career areas and lines of business at www.wellsfargojobs.com

Wells Fargo is seeking a Legal Operations Processor as part of Consumer and Small Business Banking Operation

In this role, you will:

• Support various operational tasks relating to subpoenas, levies and other legal documents representing Wells Fargo
• Seek ways to improve customer service experience and determine proper course of action based on customer needs
• Perform moderately complex administrative, operational and customer support tasks
• Negotiate with external customers to assure resolutions and deadlines are met
• Provide training to less experienced Operational Legal Specialists
• Receive direction from supervisor and escalate non-routine questions
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement

Required Qualifications:

• 1+ year of Legal Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 1+ year of experience in legal order processing, including writs, levies, and liens
• Strong ability to read, interpret, and analyze legal documents
• Proven ability to identify potential operational issues and assess legal risk
• Demonstrated ability to make timely, independent decisions in a fast-paced, results-driven environment
• Ability to consistently meet high production and quality standards
• Highly organized with exceptional attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

Schedule::

• Monday-Friday within 8:00am -8:00pm
• Frequent Opportunities for Overtime, may become required due to business need

Training:

• You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
• Training will be for 6-8 weeks. Training hours are 9:00 a.m. - 5:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 6-8 weeks of training.
• We're open from Monday - Friday 8:00am-8:00pm. Your regular work schedule will be based on business need and may include working at least one weekend day.
• Position is Hybrid after training period
• This position is not eligible for Visa sponsorship

Posting Location:

• 800 Jordan Creek Pkwy, West Des Moines, IA 50266
• (Selected candidate must reside within a commutable distance to this location and must be able to work on-site at the posted location )

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.