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Operations Process Manager Jobs in Huntersville, NC

GSS Infotech

Process Manager

Charlotte, NC · On-site

Maintaining this compliance is very much about managing the risk and process for both the day-to-day operations. This role is to review the current workflows and ensure up-to-date documentation and ...

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Operations Process Manager information

See Huntersville, NC salary details

$32K

$95.6K

$156.5K

How much do operations process manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for operations process manager in Huntersville, NC is $95,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $121,700.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like workflow management software to optimize operations across departments.

What cities near Huntersville, NC are hiring for Operations Process Manager jobs?

Cities near Huntersville, NC with the most Operations Process Manager job openings:

Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Huntersville, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $95,609 per year, or $46 per hour.

Process Manager

GSS Infotech

Charlotte, NC • On-site

Other

Posted 24 days ago

Job description

**********THIS IS A W2 POSITION, NO THRID PARTY VENDORS***********

Process Manager

Location: Charlotte, NC/ Jacksonville, FL(Onsite)

Position Summary

Application Management is related to the Application Infrastructure Technology (AIT) for registered applications (AppHq) used within the organization. These applications have a lifecycle and requirements that must be maintained to ensure compliance with Policies and Standards enforced by the organisation. Compliance workstreams are tracked with several corporate metrics. Maintaining this compliance is very much about managing the risk and process for both the day-to-day operations. This role is to review the current workflows and ensure up-to-date documentation and workflow process charts are developed and stored in central repository for reference. The role will also ensure clear RACI charts are published as applicable.

Day to day activities

  • Document current and future state process maps to standardize and maintain end-to-end application management workflows and procedures.
  • Evaluate existing workflow processes to ensure clarity, completeness, and scalability across application governance. Identify gaps.
  • Define and clearly document roles, responsibilities, and ownership across application management activities
  • Explore automation opportunities for workflows
  • Partner with Application Managers, engineering teams, and service management stakeholders to drive process adoption
  • Extract, consolidate, and analyze data from multiple systems to extract trending for workflows
  • Process data to provide actionable insights and support decision-making
  • Collaborate with data analysts to align reporting, dashboards, and risk analysis outputs
  • Support audit activities by ensuring processes are properly documented and governance standards are met
  • Act as a key influencer to drive alignment and adoption of process improvements across teams

Required Skills

  • 7+ years of experience in process documentation, technical writing, or business process analysis
  • Strong analytical skills and expertise in tools (Excel, Power Query, Tableau and similar tools) for data extraction, manipulation, and analysis
  • Strong documentation skills using visual mapping methods and document repositories, such as Visio, Powerpoint, Sharepoint, Confluence.
  • Strong experience creating clear, structured process documentation and workflow diagrams
  • Ability to manage and work with data across multiple systems and spreadsheet-driven processes
  • Ability to influence and collaborate with cross-functional stakeholders
  • Strong organizational skills and attention to detail in complex operational environments
  • Ability to drive clarity and structure in ambiguous or evolving processes

Desired Qualifications

Desired Skills

  • Experience with Application governance and lifecycle management - policies, standards, processes, and systems
  • Good understanding of Risk frameworks
  • Familiarity with patch management and remediation workflows
  • Experience supporting audits or working within risk/compliance frameworks
  • Background working in technology, infrastructure, or engineering organizations
  • Experience partnering with data analytics teams or working with dashboards and reporting tools
  • Experience operating in environments undergoing transformation or process optimization efforts

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