ZipRecruiter

Log In

1

Operations Process Manager Jobs in Fairfax, VA (NOW HIRING)

Weichert Companies

Processing Manager

Germantown, MD · On-site

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

Weichert, Realtors

Processing Manager

Bethesda, MD · On-site

The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...

Accenture

ServiceNow Business Process Manager

Arlington, VA · On-site

$94K - $266K/yr

We help our clients thrive in the cloud continuum, reimagine service and customer operations, and ... The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable ...

previous pagenext page

Showing results 21-40

All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Fairfax, VA

Operations Process Manager information

See Fairfax, VA salary details

$34.8K

$104K

$170.2K

How much do operations process manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for operations process manager in Fairfax, VA is $103,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $132,400.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like workflow management software to optimize operations across departments.

What are popular job titles related to Operations Process Manager jobs in Fairfax, VA?

For Operations Process Manager jobs in Fairfax, VA, the most frequently searched job titles are:

What job categories do people searching Operations Process Manager jobs in Fairfax, VA look for?

The top searched job categories for Operations Process Manager jobs in Fairfax, VA are:

What cities near Fairfax, VA are hiring for Operations Process Manager jobs?

Cities near Fairfax, VA with the most Operations Process Manager job openings:

Operations Process Manager jobs near you
Infographic showing various Operations Process Manager job openings in Fairfax, VA as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $103,988 per year, or $50 per hour.

Manager, Process Management (Network Documentation)

Capital One

Mclean, VA • On-site

Full-time

Posted 17 days ago

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

90th of 176 rated banks

Job description

Manager, Process Management (Network Documentation)

Overview:

At Capital One, Process Management is a critical driver of our digital transformation and enterprise scale. It's a forward-thinking discipline focused on eliminating operational friction, optimizing complex systems, and elevating execution to an art form. We empower our Process Managers to challenge legacy ways of working, integrate cutting-edge tools, and build resilient, scalable workflows that propel our teams-and our business-forward. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. As a Manager of Process Management on our Transaction Processing Network Documentation team, you will deliver flawlessly executed processes that improve business efficiency and drive results. Our team bridges technical teams, stakeholders, and users to ensure products are welldocumented, efficient, and fully supported.

In this role, you will serve as a custodian of knowledge, blending technical writing, business analysis, subject matter expertise, and process management. You will be an integral part of our documentation strategy, guiding the evolution from legacy ecosystems to modernized, streamlined workflows. Serving as a subject matter expert (SME) and primary point of contact for documentation impact initiatives, you will execute documentation enhancements, integrate cutting-edge tools (including AI and automation), and ensure continuous audit readiness.

General Responsibilites:

Content Management & Technical Writing: Author, maintain, and publish high-quality technical specifications, supplemental guides, and user-friendly documentation for both technical and non-technical audiences. Serve as a Subject Matter Expert (SME) for the products and services covered in the documentation, ensuring technical accuracy, clarity, and integrity for consumers.

Process Optimization & AI Automation: Analyze stakeholder requirements, perform gap analyses, and redesign crossfunctional workflows to improve documentation clarity, usability, and speed-tomarket. Drive continuous process improvement by identifying opportunities for workflow automation and AI integration throughout the documentation lifecycle.

Governance, Compliance & Risk Management: Partner with Global Product Network stakeholders to manage document lifecycles, including version control, structured review cycles, and strict adherence to Enterprise/GPN risk standards. Maintain a "well-managed" documentation ecosystem, reducing operational risk and ensuring continuous audit readiness.

Stakeholder Management & Influence: Engage and influence internal/external stakeholders, technical leads, and senior leadership through clear written and verbal communication. Lead by example-utilizing influence and collaborative partnerships to bring cross-functional teams together to deliver impactful results.

Mentorship & Team Enablement: Lead knowledge-sharing sessions and contribute to team standard operating procedures, desk procedures, and best practices.

Basic Qualifications:

Bachelor's Degree or Military experience

At least 2 years of experience in Process Management

At least 2 years of experience working in a cross-functional environment managing stakeholder expectations

At least 1 year of hands-on experience using technical formatting, authoring, or publishing tools

Preferred Qualifications:

Master's Degree in Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science, or Information Systems x

Lean, Six Sigma, BPM, or Agile certification

5+ years of experience in Process Management or Project Management

Experience working in the Financial Services, FinTech, or Payment Network industry

Experience working in an Agile environment and leveraging modern documentation framework workflows

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $134,400 - $153,300 for Manager, Process Management


Richmond, VA: $122,100 - $139,400 for Manager, Process Management


Riverwoods, IL: $122,100 - $139,400 for Manager, Process Management









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What Capital One employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply