Process Manager The Process Manager will be a critical driver of organizational efficiency and ... Operational Excellence & Analysis: Independently identify organizational needs and systemic ...
Process Manager The Process Manager will be a critical driver of organizational efficiency and ... Operational Excellence & Analysis: Independently identify organizational needs and systemic ...
Process Manager
Mclean, VA · On-site
Process Manager The Process Manager will be a critical driver of organizational efficiency and ... Operational Excellence & Analysis: Independently identify organizational needs and systemic ...
Process Manager
Mclean, VA · On-site
Process Manager The Process Manager will be a critical driver of organizational efficiency and ... Operational Excellence & Analysis: Independently identify organizational needs and systemic ...
Change/Process Manager
Mclean, VA · On-site
The bank ATM Kiosk team is looking for a well-qualified Process Manager to join a cross functional team of operational specialists to deliver an aggressive multi-year ATM hardware deployment agenda ...
Change/Process Manager
Mclean, VA · On-site
The bank ATM Kiosk team is looking for a well-qualified Process Manager to join a cross functional team of operational specialists to deliver an aggressive multi-year ATM hardware deployment agenda ...
Business Process Manager
Chantilly, VA · On-site
Business Process Manager Location: Chantilly, VA Must have an active Top Secret Clearance Node is ... operational stakeholders - Document operational workflows and identify friction points for ...
Business Process Manager
Chantilly, VA · On-site
Business Process Manager Location: Chantilly, VA Must have an active Top Secret Clearance Node is ... operational stakeholders - Document operational workflows and identify friction points for ...
Business Process Manager
Chantilly, VA · On-site
Business Process Manager Location: Chantilly, VA Preferred: US Citizenship Node is supporting a U.S ... operational stakeholders - Document operational workflows and identify friction points for ...
Business Process Manager
Chantilly, VA · On-site
Business Process Manager Location: Chantilly, VA Preferred: US Citizenship Node is supporting a U.S ... operational stakeholders - Document operational workflows and identify friction points for ...
Business Process Manager
Chantilly, VA · On-site
Business Process Manager Location: Chantilly, VA Must have an active Top Secret Clearance Node is ... operational stakeholders - Document operational workflows and identify friction points for ...
Business Process Manager
Chantilly, VA · On-site
Business Process Manager Location: Chantilly, VA Must have an active Top Secret Clearance Node is ... operational stakeholders - Document operational workflows and identify friction points for ...
Change/Process Manager
Mclean, VA · On-site
... Process Manager to join a cross functional team of ... operational specialists to deliver an aggressive multi-year ATM hardware deployment agenda. • ...
Change/Process Manager
Mclean, VA · On-site
... Process Manager to join a cross functional team of ... operational specialists to deliver an aggressive multi-year ATM hardware deployment agenda. • ...
Business Process Manager
Chantilly, VA · On-site
$130K - $260K/yr
Business Process Manager Application Deadline: 15 August 2026 Department: Data Analysis and ... Operations and Maintenance experience with Server‑Client information systems. * Linux and Windows ...
Business Process Manager
Chantilly, VA · On-site
$130K - $260K/yr
Business Process Manager Application Deadline: 15 August 2026 Department: Data Analysis and ... Operations and Maintenance experience with Server‑Client information systems. * Linux and Windows ...
Business Process Manager
Chantilly, VA · On-site
Business Process Manager Location: Chantilly, VA Must have an active Top Secret Clearance Node is ... operational stakeholders - Document operational workflows and identify friction points for ...
Quick apply
Business Process Manager
Chantilly, VA · On-site
Business Process Manager Location: Chantilly, VA Must have an active Top Secret Clearance Node is ... operational stakeholders - Document operational workflows and identify friction points for ...
... seeking a Business Process Manager (Expert/SME Level) to optimize, evolve, and sustain ... Operations and Maintenance experience with ServerClient information systems. * Linux and Windows ...
... seeking a Business Process Manager (Expert/SME Level) to optimize, evolve, and sustain ... Operations and Maintenance experience with ServerClient information systems. * Linux and Windows ...
STINGRAI Business Process Manager (Business Process Analyst 2) - 29251
Fort Washington, MD · On-site
$67K - $140K/yr
All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence ... The manager analyzes existing processes, evaluates re-engineering alternatives, and develops ...
STINGRAI Business Process Manager (Business Process Analyst 2) - 29251
Fort Washington, MD · On-site
$67K - $140K/yr
All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence ... The manager analyzes existing processes, evaluates re-engineering alternatives, and develops ...
The Business Process Manager will evaluate current IT engineering and architecture processes, to identify process improvements for optimizing operational efficiency. The Business Process Manager will ...
The Business Process Manager will evaluate current IT engineering and architecture processes, to identify process improvements for optimizing operational efficiency. The Business Process Manager will ...
STINGRAI Business Process Manager (Business Process Analyst 2) - with Security Clearance
Fort Washington, MD · On-site
$67K - $140K/yr
All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence ... The manager analyzes existing processes, evaluates re-engineering alternatives, and develops ...
STINGRAI Business Process Manager (Business Process Analyst 2) - with Security Clearance
Fort Washington, MD · On-site
$67K - $140K/yr
All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence ... The manager analyzes existing processes, evaluates re-engineering alternatives, and develops ...
Processing Manager
Germantown, MD · On-site
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
Processing Manager
Germantown, MD · On-site
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
Processing Manager
Germantown, MD · On-site
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
Processing Manager
Germantown, MD · On-site
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
Processing Manager
Germantown, MD · On-site
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
Processing Manager
Germantown, MD · On-site
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
Processing Manager
Bethesda, MD · On-site
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
Processing Manager
Bethesda, MD · On-site
The Processing Manager is responsible for providing day-to-day operational assistance to the Market Cluster/Sales Office(s) while supporting the Branch Vice President, Branch Manager and Assistant ...
Process Manager, Fee Billing - Pulse The PULSE Network, an integral part of Capital One's financial ... Daily Operations Leadership: * Oversee the daily intake, setup, and validation of fee billing forms.
Process Manager, Fee Billing - Pulse The PULSE Network, an integral part of Capital One's financial ... Daily Operations Leadership: * Oversee the daily intake, setup, and validation of fee billing forms.
Principal Associate, Process Manager - Hybrid As a Principal Associate Process Manager on the ... Design and implement modified procedures or technological solutions to streamline operations and ...
Principal Associate, Process Manager - Hybrid As a Principal Associate Process Manager on the ... Design and implement modified procedures or technological solutions to streamline operations and ...
Operations Process Manager information
See Vienna, VA salary details
$34.1K - $46.2K
7% of jobs
$46.2K - $58.3K
7% of jobs
$58.3K - $70.4K
9% of jobs
$71.2K is the 25th percentile. Wages below this are outliers.
$70.4K - $82.5K
12% of jobs
$82.5K - $94.6K
13% of jobs
The median wage is $96.2K / yr.
$94.6K - $106.7K
12% of jobs
$106.7K - $118.8K
11% of jobs
$123.9K is the 75th percentile. Wages above this are outliers.
$118.8K - $130.8K
11% of jobs
$130.8K - $142.9K
8% of jobs
$142.9K - $155K
5% of jobs
$155K - $167.1K
5% of jobs
$34.1K
$102.1K
$167.1K
How much do operations process manager jobs pay per year?
How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?
What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?
What is the difference between Operations Process Manager vs Operations Analyst?
| Aspect | Operations Process Manager | Operations Analyst |
|---|---|---|
| Responsibilities | Oversees process improvements, manages teams, implements operational strategies | Analyzes data, identifies inefficiencies, supports process optimization |
| Required Skills | Leadership, project management, process improvement methodologies | Data analysis, problem-solving, reporting skills |
| Certifications | Lean, Six Sigma, PMP often preferred | Lean, Six Sigma certifications beneficial but not mandatory |
| Work Environment | Management, cross-departmental collaboration | Data-driven analysis, reporting, support roles |
The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.
What is the role of an operations process manager?

Capital One rating
7.7
Based on 146 frontline employees who took The Breakroom Quiz
93rd of 171 rated banks
Job description
The Process Manager will be a critical driver of organizational efficiency and strategic alignment across our support towers. This role requires an individual who can seamlessly blend hands-on project management, data-driven analytical rigor, and executive-level communication to influence outcomes, secure leadership buy-in, and deliver complex operational improvements with minimal guidance.
Key ResponsibilitiesStrategic Project Delivery: Lead and manage end-to-end operational projects (e.g., technology integrations, new agent rollouts, organizational change initiatives) from concept development through launch, ensuring objectives are clearly defined and met.
Executive Communication & Influence: Drive senior leadership alignment and secure project funding/approval by developing clear, concise, and compelling data-driven presentations. Tailor complex messages and strategies to resonate with diverse audiences, from frontline associates to C-level executives.
Operational Excellence & Analysis: Independently identify organizational needs and systemic problems using advanced analytical techniques (e.g., capacity modeling, Erlang model generation, and complex data manipulation). Develop and implement innovative, cost-saving technical and process solutions to drive efficiency and strategic objectives.
Planning & Governance: Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs), Objective and Key Results (OKR) planning, and annual budget formulation (e.g., Zero-Based Budgeting or ZBB).
Team & Culture Enablement: Proactively manage cross-functional collaboration, build consensus among stakeholders with varied viewpoints, and actively contribute to a positive, inclusive work environment by mentoring associates and leading diversity and inclusion initiatives.
Basic Qualifications
High School Diploma, GED or equivalent certification
At least 1 years of Process Management or Risk Management experience
Bachelor's Degree
2+ years of Project Management experience
Business Process Management, PMP, Lean, Agile or Six Sigma certification
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $73,300 - $83,700 for Process ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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