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Operations Process Manager Jobs in Danvers, MA (NOW HIRING)

Meta

Network Engineer, Operations & Support

Boston, MA

$162K/yr

... ENS) Operations organization. In this role, you will lead initiatives to improve efficiency ... management via process, systems, and data in one of the largest scale networks in the world. The ...

Hbpublishing

Principal DevOps Architect

Boston, MA · On-site

$72 - $94.75/hr

We reach lifelong learners to improve the practice of management in a changing world. This mission ... s process. * Define and evolve observability standards (logging, metrics, tracing) and use ...

Global Partners

Manager, Procurement

Waltham, MA

$89K - $134K/yr

Procurement Operations & Process Management oversee daily procurement operations including requisitioning, sourcing, purchasing, and invoice resolution Streamline purchasing procedures to reduce ...

Global Partners LP

Manager, Procurement

Waltham, MA · On-site

$89K - $134K/yr

Procurement Operations & Process Management oversee daily procurement operations including requisitioning, sourcing, purchasing, and invoice resolution Streamline purchasing procedures to reduce ...

Global Partners LP

Manager, Procurement

Waltham, MA · On-site

$89K - $134K/yr

Procurement Operations & Process Management oversee daily procurement operations including requisitioning, sourcing, purchasing, and invoice resolution Streamline purchasing procedures to reduce ...

Helenoftroy

Operations Project Manager

Boston, MA · Hybrid

$76K - $90K/yr

Manage PLM processes, including change management, using system based solutions * Oversee item setup and promote best practices for operational processes * Project manage internal and external groups ...

Fynetra

Vice President - Wealth Program Manager

Boston, MA · On-site

$130 - $170/hr

asset-management, project-management, Wealth Management, Change & Transformation Perm Hybrid We're ... operations, process, technology, and change -- helping scale a growing Wealth business over the ...

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Operations Process Manager information

See Danvers, MA salary details

$36K

$107.6K

$176.1K

How much do operations process manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations process manager in Danvers, MA is $107,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $136,900.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like process mapping and data analysis to optimize operations across departments.
What are popular job titles related to Operations Process Manager jobs in Danvers, MA? For Operations Process Manager jobs in Danvers, MA, the most frequently searched job titles are:
What cities near Danvers, MA are hiring for Operations Process Manager jobs? Cities near Danvers, MA with the most Operations Process Manager job openings:
Operations Process Manager jobs near you

Network Engineer, Operations & Support

Meta

Boston, MA

$162K/yr

Full-time

Re-posted 27 days ago

Meta rating

7.8

Company rating: 7.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

136th of 242 rated software companies

Job description

Meta is looking for a forward-thinking engineering leader with technical skills in systems, tooling/automation, and network operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via process, systems, and data in one of the largest scale networks in the world. The person in this role will work within a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement processes and technical system solutions at a global scale.Own and shape the operations of Meta’s next-generation edge and CDN infrastructure. This role has direct influence over how we design, deploy, and operate the environments that connect our global infrastructure. Scope and outcomes: Move responsibility/duty statements to the RESPONSIBILITIES section—work that is immediately felt by partner teams. Blend of strategic and hands-on technical leadership: You will drive long-term process and tooling direction while also being close enough to the ground to unblock restoration issues, optimize workflows, and ensure operational performance expectations. Cross Functional teams reach across Product Engineering, Security, Compliance, and Investment teams: This role interfaces with a broad cross-functional group of stakeholders, providing the opportunity to influence standards, champion automation, and extend best practices across the subsea ecosystem. Opportunity to build and scale a team. You’ll develop talent, define operational guardrails, and shape a team centered around ownership, precision, and continuous improvement.
Network Engineer, Operations & Support Responsibilities:
  • Be a key Subject Matter Expert in operations management with a focus on reliability and business process engineering, networking, and AI tooling/automation
  • Formulate the right metrics and definitions of success to report and drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements
  • manage related programs, project budget plans, and budgets
  • Develop operations process improvement plans and transform with partner teams the improvements to scalable and automated AI-powered workflows by writing and reviewing the code to improve operational efficiency
  • Perform deep dives on complex operations and technical issues across programs & networks (e.g., business process defects, opportunities for AI-automated tooling, operations compliance nonconformance, troubleshooting and resolving time-sensitive network issues
  • Support detailed planning with management, and the reporting of all regulated controls throughout the relevant project lifecycles
  • Participate in team oncall rotation and improve issue/event escalation and emergency/incident response, including detailed after-action reviews to prevent future recurrences
  • Build cross-functional relationships and deliver results with partner teams (internally and externally) associated with all coordination, colocation operations, and compliance issues, including with vendors, contractors, and stakeholders/partners
  • Support real-world operations and production challenges that affect network capacity and reliability, and take the lessons to improve current and future generation coordination products and business processes
  • Up to 15 percent travel (domestic and international)

Minimum Qualifications:
  • Lean Six Sigma or related certification (green belt or higher)
  • Experience working within a global team and collaborating with cross-functional teams in a fast-paced and dynamic environment with limited supervision
  • Experience in implementing, maintaining the monitoring, alerting, and repairing systems for production networks in a DevOps environment
  • Strong organization/multitasking skills and ability to adapt to quickly-changing priorities with excellent communication skills (verbal and written)
  • 7+ years of experience with network operations and/or operations leadership while supporting large-scale operations in heterogeneous network environments
  • Project Management Professional (PMP) or related certification
  • Experience with networking protocols and concepts, including BGP/OSPF, TCP/IP, and IPv6
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience

Preferred Qualifications:
  • Familiarity and experience with the creation and management of Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and policies, alongside comprehensive technical and operations guidance and knowledge management practices
  • Some coding experience in Python, or a willingness to learn
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • M.S. in Computer Science/Information Technology, Computer Engineering, Operations leadership, or a related discipline, or an equivalent mix of business process and technical experience
  • Familiarity with physical infrastructure design: rack elevations, cable types, connector types, optic types, patch panels, power/cooling, and facility infrastructure
  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Understanding of AI methods and tools, as well as training workloads and the demands they exert on the network
  • Knowledge of data-driven analysis and analytics applied to a full project lifecycle
  • Experience in providing technical and operational guidance to internal partners and external vendors/MSPs
  • Working knowledge of project and ticket management tools
  • Certificates and/or demonstrated experience in technical operations management, compliance, and auditing

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$162,000/year to $227,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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