ZipRecruiter

Log In

1

Operations Process Manager Jobs in Danvers, MA (NOW HIRING)

Whoop

Manager, Creative Operations

Boston, MA · On-site

Own the end-to-end intake and prioritization process for Creative, ensuring work is aligned to ... operational infrastructure, including project management platforms, digital asset management ...

SharkNinja

Manager, Media Operations (US)

Needham, MA · On-site

This is a hands-on role focused on execution, process management, and operational excellence rather than team leadership or enterprise-wide governance. Responsibilities: Media Operations & Campaign ...

CERES Group

Office Operations Manager

Burlington, MA · On-site

As the Office Operations Manager , you will perform a hybrid role from overseeing recruitment process and onboarding new employees, to managing the office location, to working with the leadership ...

Spindrift

Customer Operations Manager

Newton, MA

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems ... enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems ... enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems ... enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

SharkNinja

Manager, Media Operations (US)

Needham, MA · On-site

Process Management & Operational Excellence * Help manage workflows from campaign intake through launch and reporting. * Maintain SOPs, checklists, and process documentation to improve consistency.

Nanobiosym

Operations Growth Manager

Cambridge, MA · On-site

$100K/yr

Key Responsibilities Operational Leadership & Process Management * Own and optimize all day-to-day operational workflows across the organization. * Design, implement, and continuously improve ...

Nanobiosym

Operations Growth Manager

Cambridge, MA · On-site

Key Responsibilities Operational Leadership & Process Management * Own and optimize all day-to-day operational workflows across the organization. * Design, implement, and continuously improve ...

Pwc

AIT - DevOps Manager

Boston, MA · On-site

$99K - $297K/yr

... processes to streamline software development cycles - Utilizing Ansible and Terraform for efficient software provisioning and infrastructure management - Implementing security controls and incident ...

Bevi

Sales Operations Manager

Boston, MA · Hybrid

You'll bring real operational depth to the team-managing Salesforce data quality, running ... Support user onboarding processes and documentation so reps can get up to speed consistently ...

SERVPRO Team JRF

Mitigation Operations Manager

Salem, MA · On-site

$100K - $120K/yr

Oversee day-to-day mitigation operations across NH locations, ensuring consistency in quality, safety, and processes * Manage daily WIP meetings and ensure efficient and productive scheduling

Home Depot

Operations Experience Manager

Danvers, MA · On-site

The Ops XM drives operational excellence by physically executing inbound freight processes and ... The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes ...

LinkSquares, Inc.

People Operations Manager

Boston, MA · Hybrid

$115K - $135K/yr

We automate the contracting process for legal, finance, and HR teams, helping them save time, cut ... The People Operations Manager is a detail-oriented, highly organized professional who thrives on ...

LinkSquares, Inc.

People Operations Manager

Boston, MA · On-site +1

$115K - $135K/yr

We automate the contracting process for legal, finance, and HR teams, helping them save time, cut ... The People Operations Manager is a detail-oriented, highly organized professional who thrives on ...

previous pagenext page

Showing results 21-40

All JobsOperations Process JobsOperations Process Manager JobsOperations Process Manager Jobs in Danvers, MA

Operations Process Manager information

See Danvers, MA salary details

$36K

$107.6K

$176.1K

How much do operations process manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for operations process manager in Danvers, MA is $107,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $136,900.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like process mapping and data analysis to optimize operations across departments.
What are popular job titles related to Operations Process Manager jobs in Danvers, MA? For Operations Process Manager jobs in Danvers, MA, the most frequently searched job titles are:
What cities near Danvers, MA are hiring for Operations Process Manager jobs? Cities near Danvers, MA with the most Operations Process Manager job openings:
Operations Process Manager jobs near you

Global Travel Operations, Senior Manager

Vertex Pharmaceuticals

Boston, MA • On-site

$117K - $176K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Vertex Pharmaceuticals rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

78th of 86 rated pharmaceutical

Job description

Job Description
General/Position Summary
The Global Travel Operations, Senior Manager is responsible for overseeing and managing the day-to-day relationship with the Vertex Travel Management Company (TMC) vendor and the Travel Technology that supports it. This critical role will optimize vendor performance, drive operational efficiencies, monitor adherence to policies, and develop strong program controls to drive behaviors and policy compliance. The role will require significant global cross-functional collaboration to identify, build, and develop process efficiencies to enable scale and geographic expansion. The ideal candidate will possess advanced relationship-building skills, a proven ability to work with Senior Leaders, and navigate complex, high-pressure situations with professionalism and strategic insight.
Key Duties & Responsibilities
  • Manage the day-to-day operations of the outsourced travel support model including vendor management of Travel Management Company (TMC) across all geographic locations, ensuring compliance with company policies and procedures.
  • Act as the vendor manager and internal liaison between internal teams and TMC. Ensure TMC operational performance goals are met, and service level agreements are maintained.
  • Monitor vendor performance and compliance through strategic data analysis, anticipating potential issues and addressing them proactively. Reviews & proposes vendor-specific process changes and ensures adequate management and mitigation of risk arising from vendors.
  • In partnership with the TMC, drive supplier partnership & negotiations, exceptional customer service, cost savings, and reduced environmental impact where possible.
  • Monitors traveler compliance of Vertex's Global Travel & Expense policy, and proactively reviews and suggests policy recommendations as the business evolves.
  • Proactively anticipates business needs and addresses them by taking an innovative approach developing processes and tools, to strengthen the program and enhance the customer service experience.
  • In partnership with the TMC, drive refinement of Concur Travel configuration and establishment of scalable & centralized processes. Evaluate latest travel regulations, enhancements and capabilities that are fit for purpose globally.
  • Responsible for maintaining comprehensive reporting mechanisms and PowerBi dashboards. Identify, analyze, and interpret travel data trends and patterns and prepare ongoing reports and data visualizations to support decision-making.
  • Responsible for managing Internal Audit Team requests and addressing audit observations as needed.
  • Design & implement key training materials to support travel operations process to enhance compliance to policy.
  • Manage additional special projects and enterprise-wide initiatives, supporting the wider Corporate Services Team to drive continuous improvement.
  • Ability to travel globally at least 20% of the time.

Required Education Level
  • Bachelor's degree in relevant discipline

Required Experience
  • Typically requires 7+ years of experience related to corporate travel, or the equivalent combination of education and experience.
  • Previous project management and vendor management required.
  • Experience working in a global corporate environment within biotech or comparable regulated industry.

Required Knowledge/Skills
  • Proven experience vendor managing a Global Travel Management Company, including oversight of an online travel tool (Preferably Concur).
  • Strong analytical skills including experience with integration of multiple data sources.
  • Exhibit analytical acumen identifying innovative insights that streamline processes and mitigate complexities across multi-functional, global teams.
  • Advanced in senior leader presentations (written, PowerPoint, verbal), ability to use data driven insights to address business needs and challenges.
  • Champion in customer service attitude enabling a highly collaborative environment toward internal and external vendors.
  • Ability to lead and drive change in a developing business environment and coordinate processes involving cross-functional teams, complex systems, & tight deadlines across multiple time zones.
  • Proficient in Microsoft Office suite (Excel and PowerPoint)
  • Supplier vendor management experience
  • Ability to navigate and champion company policies and compliance regulations.

Other Requirements
  • Prior working experience with Online Travel Booking Systems (preferably Concur Travel)

#LI-Hybrid
#LI-AA1
Pay Range:
$117,600 - $176,400
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

What Vertex Pharmaceuticals employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply