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Operations Process Manager Jobs in Amherst, MA (NOW HIRING)

Provides input and feedback on all operations, processes, and results to the Regional Operations Manager. This position requires operation of a Company Vehicle, or a Personal Vehicle and such ...

Provides input and feedback on all operations, processes, and results to the Regional Operations Manager. This position requires operation of a Company Vehicle, or a Personal Vehicle and such ...

Provides input and feedback on all operations, processes, and results to the Regional Operations Manager. This position requires operation of a Company Vehicle, or a Personal Vehicle and such ...

Operations Manager (Clydesdale Equipment Rentals) REPORTS TO : Owner / Leadership LOCATION ... Identify process gaps and implement practical improvements in dispatch flow, maintenance tracking ...

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

Implement process improvements to reduce redundancy and cost. Monitor labor constrains take ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

Oversee 24/7 manufacturing processes and personnel to ensure a safe and compliant work environment ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

Oversee 24/7 manufacturing processes and personnel to ensure a safe and compliant work environment ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

Operations Manager

Chicopee, MA · On-site

$100 - $135K/hr

Oversee 24/7 manufacturing processes and personnel to ensure a safe and compliant work environment ... The Operations Manager will have a minimum of 5+ years of leadership experience demonstrated in a ...

We hire Operations Managers based on location preference and the business' current openings. BASIC ... Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills ...

Operations Manager

Greenfield, MA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Additional details about available benefits are provided during the application process and on ...

New

Operations Manager

West Springfield, MA · On-site

$100K - $120K/yr

Provide leadership for issue resolution to facilitate day to day operations. * Ensure personnel are ... Manage P&L and ensure all departments have key metrics in place and the process to achieve ...

Responsibilities: • Drives creation of quality initiatives, process change initiatives and other ... Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers ...

Responsibilities: • Drives creation of quality initiatives, process change initiatives and other ... Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers ...

Responsibilities: • Drives creation of quality initiatives, process change initiatives and other ... Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers ...

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Operations Process Manager information

See Amherst, MA salary details

$33.5K

$100.2K

$164K

How much do operations process manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for operations process manager in Amherst, MA is $100,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $127,500.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What is the role of an operations process manager?

An operations process manager oversees and improves organizational workflows and procedures to increase efficiency and productivity. They analyze current processes, implement best practices, and often use tools like process mapping and data analysis to optimize operations across departments.
What cities near Amherst, MA are hiring for Operations Process Manager jobs? Cities near Amherst, MA with the most Operations Process Manager job openings:
Infographic showing various Operations Process Manager job openings in Amherst, MA as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $100,193 per year, or $48.2 per hour.

Manager of Operations, Central Processing

Massgeneralbrigham

Northampton, MA • On-site

$78K - $113K/yr

Full-time

Posted 3 days ago

New


Job description

Site: Cooley Dickinson Hospital, Inc.


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

Responsible for the overall operational, financial, quality, and personnel performance of sterile processing operations across assigned departments or locations. Leads supervisors and operational teams, ensuring effective workforce management, resource allocation, regulatory compliance, and the delivery of safe, high-quality, and efficient reprocessing services aligned with organizational and patient care objectives.


Qualifications

Education

  • High School Diploma or Equivalent required
  • Associates Degree in Surgical Technology preferred
  • Bachelor's Degree Related Field of Study preferred


Can this role accept experience in lieu of a degree?
No
Licenses and Credentials

  • Certified Registered Central Service Technician [CRCST]
  • Healthcare Sterile Processing Association (HSPA) preferred
  • C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc preferred
  • Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) preferred
  • Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) preferred


Experience

  • Central Processing Sterilization Experience 3-5 years required
  • Supervisory Experience 3-5 years preferred


Knowledge, Skills and Abilities

  • Complete knowledge of clinical operations, hospital mission and goals, and human resources policies and procedures.
  • Advanced oral and written communication skills.
  • Excellent organizational skills, including the ability to multitask, delegate appropriately, and meet deadlines.
  • Strong interpersonal skills with the ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning.
  • Ability to analyze and solve problems in a systematic, logical, and timely manner.
  • Ability to adapt to changes in daily routine.
  • Experience working with Microsoft Office applications and instrument tracking systems; ability to learn additional software as required.
  • Works within legal, regulatory, accreditation, and ethical practice standards relevant to the position: follows safe practices required for the position; complies with appropriate policies and procedures; fulfills any training required; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.


Additional Job Details (if applicable)


Remote Type

Onsite


Work Location

30 Locus Street- LAND


Scheduled Weekly Hours

40


Employee Type

Regular


Work Shift

Day (United States of America)


Pay Range

$78,041.60 - $113,474.40/Annual


Grade

8


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.