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Operations Process Manager Jobs in Amherst, MA (NOW HIRING)

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Drives creation of quality initiatives, process change initiatives and other Lean initiatives to ...

Responsible for operating pharmacy systems to obtain patient and drug information and process ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Responsible for operating pharmacy systems to obtain patient and drug information and process ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Responsible for operating pharmacy systems to obtain patient and drug information and process ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Responsible for operating pharmacy systems to obtain patient and drug information and process ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Process Engineer

Westfield, MA · On-site

$90K - $130K/yr

Process Engineer is responsible for the process design, operation, and implementation of ... Time Management and Organizational skills. * Excellent Interpersonal and customer service skills.

The Operations Associate serves in an operational capacity to support efficient functioning and ... Manages the non-borrower authorization process, ensuring compliance with Farm Credit East policies ...

Develop process design basis and select unit operations * Prepare process flow & piping and ... Equipment procurement and bid evaluation * Assist project management with the development of ...

Develop process design basis and select unit operations * Prepare process flow & piping and ... Equipment procurement and bid evaluation * Assist project management with the development of ...

Do you work well in a process-driven environment where organization and efficiency are critical to ... As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ...

Partner with Design Engineering, Quality, Production, and Operations to improve manufacturability ... Intermediate knowledge of risk management, process control, and continual improvement practices.

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Operations Process Manager information

See Amherst, MA salary details

$33.5K

$100.2K

$164K

How much do operations process manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for operations process manager in Amherst, MA is $100,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $127,500.00 per year, depending on experience, location, and employer.

How does an Operations Process Manager typically collaborate with cross-functional teams to drive process improvements?

Operations Process Managers frequently work with departments such as supply chain, finance, quality assurance, and IT to identify inefficiencies and implement process enhancements. Collaboration usually involves leading workshops, facilitating regular meetings, and gathering feedback from stakeholders to ensure proposed solutions align with broader business goals. Strong communication and project management skills are essential, as the role often requires translating technical process changes into actionable steps for various teams. This collaborative approach not only streamlines operations but also fosters a culture of continuous improvement across the organization.

What are the key skills and qualifications needed to thrive as an Operations Process Manager, and why are they important?

To thrive as an Operations Process Manager, you need expertise in process optimization, analytical thinking, and project management, often supported by a degree in business or engineering. Familiarity with Lean, Six Sigma methodologies, ERP systems, and relevant certifications like PMP or Six Sigma Green Belt is common. Exceptional problem-solving, leadership, and communication skills set standout performers apart in this role. These competencies are critical for driving efficiency, continuous improvement, and effective cross-functional collaboration within operations.

What is the difference between Operations Process Manager vs Operations Analyst?

AspectOperations Process ManagerOperations Analyst
ResponsibilitiesOversees process improvements, manages teams, implements operational strategiesAnalyzes data, identifies inefficiencies, supports process optimization
Required SkillsLeadership, project management, process improvement methodologiesData analysis, problem-solving, reporting skills
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma certifications beneficial but not mandatory
Work EnvironmentManagement, cross-departmental collaborationData-driven analysis, reporting, support roles

The Operations Process Manager focuses on leading and improving operational processes, often managing teams and implementing strategies. In contrast, the Operations Analyst primarily analyzes data to identify inefficiencies and supports process improvements. Both roles require analytical skills, but the manager role emphasizes leadership and strategic planning, while the analyst role centers on data analysis and reporting.

What does an Operations Process Manager do?

An Operations Process Manager is responsible for overseeing and optimizing the processes within an organization to ensure efficiency, quality, and productivity. They analyze existing workflows, identify areas for improvement, and implement best practices to streamline operations. Their goal is to reduce costs, eliminate bottlenecks, and ensure that the organization's processes align with strategic goals. They often collaborate with different departments to ensure smooth and effective business operations.
What cities near Amherst, MA are hiring for Operations Process Manager jobs? Cities near Amherst, MA with the most Operations Process Manager job openings:
Infographic showing various Operations Process Manager job openings in Amherst, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $100,193 per year, or $48.2 per hour.
Sr. Operations Manager

Sr. Operations Manager

Amazon

Charlton, MA

Full-time

Posted 27 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,828 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr.

Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr

Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
Continual standing and/or walking an average of 5 miles daily
Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US