Operations Process Manager Jobs in Conroe, TX (NOW HIRING)

Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the Role

You will play a key role in supporting syndicated loan and alternative investment operations by maintaining accurate portfolio data, processing complex transactions, and ensuring operational integrity. In this role, you will collaborate with internal teams, agents, and clients to resolve discrepancies, manage corporate actions, and support reporting accuracy. Success is measured through high-quality execution, data accuracy, timely issue resolution, and adherence to operational and regulatory requirements.

What You Will Be Doing

• Research and process corporate actions, loan restructures, and lifecycle events across syndicated loan portfolios
• Maintain accurate facility, issuer, and portfolio data to support downstream reporting and operational activities
• Investigate and resolve data discrepancies through coordination with agents, counterparties, and internal stakeholders
• Interpret credit agreements, legal documents, and transaction records to ensure accurate transaction processing
• Monitor operational controls and identify risks, exceptions, or process gaps impacting data quality
• Prepare and analyze operational reports, reconciliations, and reporting deliverables for clients and business partners
• Support monthly reporting cycles by identifying, researching, and resolving data and reconciliation issues
• Document procedures and contribute to process improvements that enhance efficiency and reduce operational risk
• Assist with employee training, knowledge sharing, system enhancements, and user acceptance testing activities
• Collaborate across operations, technology, and client-facing teams to deliver accurate and timely service outcomes

Required Qualifications

• Bachelor's degree in business, finance, accounting, or related discipline, or equivalent combination of education and experience
• Typically, 5+ years of experience in financial services, trust operations, syndicated loan operations, or related investment operations environments
• Experience processing syndicated loans, corporate actions, restructures, and complex financial transactions
• Strong understanding of loan accruals, payment processing rules, and operational controls
• Ability to read, interpret, and apply provisions within credit agreements and other legal transaction documents
• Advanced analytical and problem-solving skills with proven ability to identify and resolve complex discrepancies
• Proficiency with Microsoft Excel, Word, Outlook, and financial operations systems
• Strong attention to detail with excellent organizational skills and the ability to manage multiple priorities and deadlines

Preferred Qualifications

• Experience supporting CLOs, CDOs, private credit, leveraged loans, or alternative investment products
• Familiarity with loan servicing, portfolio accounting, or trust administration platforms
• Experience participating in system implementations, process automation, or testing initiatives
• Knowledge of reconciliation processes, financial reporting, and operational risk management practices
• Demonstrated experience training, mentoring, or onboarding team members

What We Offer you

At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

• Opportunities to make an impact in fintech
• Personal and professional learning
• Inclusive, diverse work environment
• Resources to give back to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass