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Operations Performance Manager Jobs in Rosedale, NY

HSBC

Sr. CIB Performance Manager

Manhattan, NY · On-site

$169K - $179K/yr

Sr. CIB Performance Manager, HSBC Technology & Services (USA) Inc., New York, NY: Lead corporate ... Operations Services & Technology (HOST), and Global Functions. Coordinate papers/presentations ...

Ra

Enterprise Performance Manager

New York, NY

Finance & Enterprise Performance Consultant Job Location: New York City, Philadelphia, Boston, and ... Who holds experience in implementing finance operations or business process transformation in ...

Theirc

Manager, Planning & Performance

New York, NY

It is a role for someone who combines strategic thinking with operational follow-through - someone ... The Manager, Planning & Performance will ownAirbel'sannual planning cycle, knowledge management ...

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All JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Rosedale, NY

Operations Performance Manager information

See Rosedale, NY salary details

$32.6K

$66.7K

$124.6K

How much do operations performance manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for operations performance manager in Rosedale, NY is $66,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and collaborate across departments to optimize workflows and enhance productivity.

How does an Operations Performance Manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

Is ops manager higher than GM?

In most organizations, a General Manager (GM) typically holds a higher position than an Operations Performance Manager. The GM oversees overall business operations and strategic planning, while the Operations Performance Manager focuses on improving operational efficiency and performance within specific areas. The hierarchy can vary depending on the company's structure and industry.

What jobs in the US pay 300,000 a year?

Operations Performance Managers in large organizations or industries such as finance, technology, or consulting can earn salaries of $300,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles or specialized positions in these fields often reach or exceed this compensation level.

What are the key skills and qualifications needed to thrive as an Operations Performance Manager, and why are they important?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

What is the highest salary for an operations manager?

The highest salaries for operations managers can exceed $150,000 annually, especially in large corporations or industries like technology, finance, and manufacturing. Senior roles with extensive experience, advanced certifications, and leadership responsibilities tend to command these top-tier salaries.
What job categories do people searching Operations Performance Manager jobs in Rosedale, NY look for? The top searched job categories for Operations Performance Manager jobs in Rosedale, NY are:
What cities near Rosedale, NY are hiring for Operations Performance Manager jobs? Cities near Rosedale, NY with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you
Performance Manager- Operations Analysis

Performance Manager- Operations Analysis

Metropolitan Transportation Authority

New York, NY • On-site

Full-time

Posted 21 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

39th of 76 rated public transport

Job description

Job ID: 15587
Business Unit: Metro-North Railroad
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Ops & Performance Analysis
Date Posted: May 21, 2026
Description
Job Title : Performance Manager- Operations Analysis
Department: Continuous Improvement
MTA Agency: Metro-North Railroad
Primary Location(s): New York, NY
Salary Range: $ 89,407 - $ 102,000
Regulated/Safety Sensitive: Non-DOT Regulated/ Not Safety Sensitive
Union Affiliation: Non- a greement
Closing Date (if applicable) : Until Filled
Shift (if applicable) :
Title 55-a (yes or no): Not Applicable
Other: T elework eligible
ABOUT THE AGENCY
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees.
Metro-North Railroad reserves the right to remove this posting before the Application Deadline.
JOB SUMMARY
This position is to manage Operations Department analytical processes and systems along with new performance data collection and analysis initiatives for the Operations Department.
DUTIES AND RESPONSIBILITIES
  • Participate in efforts required to develop impacts of changes to current standard operations and new initiatives impacting the Operations Department. Includes aggregation of information, review of information with impacted Department(s), structure and execution process assessment, and preparation of presentation document(s) for review by senior management.
  • Establish and maintain key performance indicators for Metro-North (both historical and projected). Benchmark operations department processes against other peer commuter railroads.
  • Prepare periodic presentations covering analytic review and graphs that will be made by senior management to senior MTA staff, MTA Board Members and CDOT staff.
  • Monitor, report, and actively improve the operational performance of the organization, such as OTP, service delivery, and fleet readiness to the Senior Vice President and other senior leaders.
  • Assist in the development and validation of systems used to support initiatives; develop reports to track actual results vs goals.
  • Develop a cooperative, working relationship with other Operations Department team members; one that will foster the exchange of assistance, if required, to finish assignment(s) on a timely basis.
  • Provide hands-on support in process improvement management, data analysis, and project tracking.
  • Performs other duties as assigned
  • Complies with all policies and standards
  • May be required to work hours outside regular work hours, as applicable
  • Observes the work performed by contractors, as applicable
  • Reviews invoices and approves them if the work has contractual standards, as applicable
  • Addresses performance issues with the contractor when possible, as applicable
  • Escalates issues to other parties when needed, as applicable

KNOWLEDGE, SKILLS AND ABILITIES
Required:
  • Transparent, results oriented, and accountable with strong partnership focus.
  • Excellent interpersonal skills and demonstrated ability to communicate with internal and external contacts at all levels.
  • Excellent organizational skills, capable of handling several projects at once with little or no supervision while properly prioritizing.
  • Self-starter, self-motivated and reliable performer who can quickly grasp and manage multiple assignments at once with little or no supervision while properly prioritizing.
  • Strong analytical skills.
  • Ability to handle diverse and conflicting responsibilities in a timely manner.
  • Demonstrated ability to effectively influence, facilitate discussions, resolve conflict, and build and manage relationships. Knowledge of conducting successful change management in organizations.
  • Ability to conduct presentations to all levels within the organization Excellent listening skills and ability to coach others.
  • Inspirational and motivational leader. Work well as part of a team.
  • Excellent written and verbal communication skills. Must be customer focused.
  • Will have the ability to identify and solve problems in a structured and analytical way.
  • Advanced knowledge of analysis and reporting.
  • Demonstrated ability to oversee Operations Department reporting processes.
  • Familiarity with systems and programs including PeopleSoft, ECR SAFER, Cority, etc., and complex database applications.
  • Self-motivated and highly organized with strong analytical, time management and problem-solving skills.
  • Effective verbal and written communication skills.
  • Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint, Access, Power BI)
  • Exceptional interpersonal skills to interact with all levels of the organization.
  • Must be able to adjust work schedule to accommodate special projects as necessary, including periodic night shifts and weekend coverage.

The following is/are preferred:
  • Master's Degree in a related field.

REQUIRED EDUCATION AND EXPERIENCE
  1. Bachelor's Degree in Arts/Sciences (BA/BS) with a concentration in Business, Computer Science, Transportation or related field. Demonstrated equivalent experience, education and/or technical credentials to include four (4) additional years may be considered in lieu of degree.
  2. Minimum 3 years of increasingly responsible experience in data analysis to include planning and scheduling, preferably in a transportation environment.

The following is/are preferred :
  • Master's degree in Arts/Sciences (MA/MS) with a concentration in Business, Computer Science, Transportation or related field.

LICENSES AND CERTIFICATIONS
Required : None
OTHER INFORMATION
  • Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
  • Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
  • Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
  • To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.
HOW TO APPLY:
For Internal Applicants : Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants : Visit www.mta.info , click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.

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