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Operations Performance Manager Jobs in Lake Stevens, WA

Amazon

Operations Manager

Arlington, WA · On-site

Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... BASIC QUALIFICATIONS - 3+ years of employee and performance management experience - Bachelor ...

CookUnity

Kitchen Operations Manager

Seattle, WA · On-site

The Role The Culinary Operations Manager is responsible for providing operational oversight and ... Lead growth and development of direct team including performance management and professional ...

QVC

Regional Retail Manager Northeast

Seattle, WA · On-site

The Regional Retail Manager supports Ballard Designs, and oversees the operations, performance, and growth of multiple business locations within the Northeast region. This leadership role involves ...

Amazon

Sr. Operations Manager

Arlington, WA · On-site

Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments. • Leverages Operations and Area Managers by ...

Amazon

Sr. Operations Manager

Arlington, WA · On-site

Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments. • Leverages Operations and Area Managers by ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Lake Stevens, WA

Operations Performance Manager information

See Lake Stevens, WA salary details

$34K

$69.5K

$129.8K

How much do operations performance manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for operations performance manager in Lake Stevens, WA is $69,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $84,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What job categories do people searching Operations Performance Manager jobs in Lake Stevens, WA look for?

The top searched job categories for Operations Performance Manager jobs in Lake Stevens, WA are:

What cities near Lake Stevens, WA are hiring for Operations Performance Manager jobs?

Cities near Lake Stevens, WA with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you

Regional Client Operations Manager

Smart Source LLC

Seattle, WA

Full-time

Re-posted 12 days ago

Job description

The Regional Client Operations Manager is responsible for leading and developing a team of Project Managers while ensuring the successful execution of complex print, promotional products, packaging, and point-of sale programs for key clients. This role drives operational excellence, profitability, client satisfaction, and revenue growth by overseeing order management, sourcing, production, fulfillment, inventory management, and billing accuracy. The Regional Client Operations Manager partners closely with Sales and Client Services leadership to deliver exceptional service, achieve financial objectives, and support strategic client growth initiatives.

KEY RESPONSIBILITES

  • Team Leadership & Development
  • Lead, mentor, and develop a team of 8 Project Managers, fostering a culture of accountability, collaboration, and service excellence.
  • Conduct regular performance reviews, goal-setting discussions, coaching sessions, and professional development planning.
  • Monitor team productivity, workload distribution, and resource allocation to ensure operational efficiency and client service excellence.
  • Implement corrective action plans and performance improvement initiatives when necessary.

Client Operations and Account Management

  • Oversee the production and execution of complex, high-revenue print, promotional products, packaging, and POS/POP programs.
  • Ensure client deliverables are completed accurately, on time, and in accordance with service level agreements.
  • Serve as an escalation point for high-level client concerns, production issues, and operational challenges.
  • Partner with Account Executives and Sales Leadership to align operational execution with client objectives and revenue growth strategies.
  • Support client retention efforts through exceptional service delivery and proactive issue resolution

Financial & Operational Performance

  • Drive achievement of gross profit, revenue, and client retention targets across assigned accounts.
  • Monitor and analyze key performance indicators including gross profit percentage, revenue growth, on-time delivery, order accuracy, and client satisfaction.
  • Identify operational risks and implement mitigation strategies to ensure business continuity and client success.
  • Ensure billing accuracy and compliance with established operational standards and best practices.

Process Improvement & Operational Excellence

  • Oversee end-to-end order management processes, including order entry, sourcing, procurement, production, fulfillment, inventory management, and invoicing.
  • Lead continuous improvement initiatives to enhance efficiency, profitability, and service quality.
  • Evaluate operational workflows and recommend process enhancements to improve productivity and scalability.
  • Ensure adherence to company policies, operational procedures, and quality standards.

QUALIFICATIONS

Education and Experience

  • 5+ years of leadership experience within print, promotional products, branded merchandise, packaging, or related industries.
  • Demonstrated success driving operational performance, profitability, and client retention.

Required Skills & Knowledge

  • Strong knowledge of print production, promotional products, packaging, POS/POP materials, and fulfillment operations.
  • Experience with multi-bid sourcing, procurement, vendor management, and production coordination.
  • Proficiency in order management, inventory management, and billing processes
  • Exceptional leadership, coaching and team development skills.
  • Strong organizational, analytical, and problem-solving abilities.
  • Excellent communication and client relationship management skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

  • Experience with Microsoft Dynamics Business Central.
  • Experience with DemandBridge, Quantum, and ASI platforms.
  • Knowledge of web store setup, maintenance, and e-commerce fulfillment operations.
  • Experience managing complex enterprise-level client programs.

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