Operations Performance Manager Jobs in Issaquah, WA

Job Description

UW Facilities has an outstanding opportunity for an Associate Vice President of Operations to join their team.

About this Opportunity

Reporting to the Vice President of UW Facilities the Associate Vice President of Operations (AVP) provides operational and strategic oversight of UW's Seattle campus infrastructure, landscape and built environment. The position is accountable for providing overall facilities and infrastructure resource stewardship (operations and maintenance/repair), as well as oversight of transportation services and in house construction projects under $110k in value. This role has responsibility for an annual operating budget of $110 million. The AVP is a key leader in providing operational oversight and direction for the maintenance and operation of critical building/infrastructure resources supporting the University's mission. The position is responsible for day-to-day operation of the Seattle campus, providing leadership to a department with over 800 employees.

This position is located in the UW Tower and requires a hybrid work schedule that includes working in the office during the business week during regular day shift hours.

Regular and predictable attendance is required.

Key Responsibilities

UWF Operations Leadership - 55%

• Provide strategic leadership by aligning Operations' performance and values with the University's commitment to teaching, research, clinical care, and service.
• Responsible for an annual operations budget.
• Oversee Transportation Services that provides parking and commuter options for over 100,000 faculty, staff, students, and visitors arriving to campus each day.
• Oversee the execution and cost management of construction and renovation projects executed by in-house trades staff, with emphasis on minimizing the overall life-cycle cost of facilities.
• Oversee the execution of maintenance activities, capital improvements, and facilities-related sustainability projects across the Seattle campus, using a portfolio management methodology to optimally steward the campus facilities and infrastructure.
• Promote a high-performing and service-oriented culture, with an environment characterized by respect, professionalism, ownership and accountability, diversity, equity and inclusion, pride and recognition, and collaboration with the unions.

UWF Executive Leadership - 40%

• Serve as a member of the UW Facilities Executive Team.
• Collaborate with high-level University leadership (VPs, President, Provost) relative to campus facilities operations and capital construction safety requirements.
• Present to the Board of Regents, as needed.
• Interpret government policies and regulations to ensure compliance and reduction of risk for the institution, including compliance with federal and state clean air and clean water statutes.
• Lead the Facilities organization in continuing to improve performance as a service-oriented, professional, and efficient unit capable of addressing the diverse needs of a growing research campus in a complex stakeholder environment.
• Ensure the periodic measurement and evaluation of Facilities' performance by its internal and external customers in order to obtain feedback that supports continuous performance improvement.

Other duties as required - 5%

• This position manages5employees.
• This position performs essential services and may be required to work during any period of declared suspended operation.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

• Bachelor's degree in engineering, business or a related field.
• Minimum of 10 years of experience in managing operations and capital improvements of complex institutional facilities and infrastructure, with increasing leadership responsibilities over time.

Additional Qualifications

• Excellent written and oral communication skills with the ability to interact effectively with departmental staff as well as campus and university-wide staff and administrators;
• Knowledge of facility operations issues, as well as engineering and architectural systems and institutional standards, preferably in a university, hospital, or research laboratory environment.
• Strong people skills:tactful, courteous, respectful, inclusive, and inspirational when engaging with peers, senior leaders, direct reports and all UW staff and other stakeholders, regardless of title or position.
• Strong collaboration skills to build enduring partnerships with UW staff, faculty and students and representatives and teams from other stakeholder organizations.
• Experience in and a commitment to sustainability.
• Demonstrated leadership skills in championing inclusivity and leverage team-building skills, while emphasizing individual ownership, responsibility and accountability.
• Ability to embrace and lead value-added organizational change.
• Ability to successfully manage stressful situations and changing priorities.
• Ability to function in an ambiguous work environment.

Preferred Qualifications

• Master's degree in engineering, business or a related advanced degree.
• Three or more years' experience in management within a large higher education and research institution.
• Experience with managing a unionized workforce.
• Experience with financial planning, construction management, and sustainability.
• Familiar with principles of strategic management.

Working Conditions

• Regular and predictable attendance is required.

About the Team

UW Facilities (UWF) manages the University's buildings, infrastructure, and land with more than 1,100 employees in a variety of fields. Organizationally, UWF consists of five units: the Operations group includes, Maintenance & Construction, Building Services, Transportation Services, and Regulated Materials delivering services primarily on the Seattle Campus; the Asset Management group includes Project Delivery Group (PDG), Engineering Services, Campus Architecture and Planning, and Sustainability throughout the UW enterprise; the Campus Utilities & Operation, Human Resources, Finance, Business Intelligence & Information Technology group, Communications, and Safety report directly to the head of Facilities.

The Operations organization consists of the following departments:

• Maintenance & Construction - Responsible for the maintenance and alterations of facilities and grounds, 24/7 Building Operations Response, Fire and Life Safety Systems, Elevators.
• Building Services Department - Responsible for building custodial services and upkeep of Seattle campus buildings, and UW Recycling.
• Transportation Services - Responsible for Parking, Commuter Services, Fleet and other transportation functions on the Seattle campus.
• Regulated Materials - Responsible for the safe identification and removal of regulated materials such as asbestos and lead.

Compensation, Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Shift:

Temporary or Regular?

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.