Operations Performance Manager Jobs in Altus, OK

About Us

Valor Healthcare is a veteran and physician-led provider of healthcare services for deserving, resilient patriots – those who serve or have served in the military as well as those who devote their careers to federal government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people.

• Our leadership team is comprised of veteran, clinician, and business leaders dedicated to providing exceptional care and a world-class patient experience for our nation’s patriots.
• Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

Valor Healthcare is looking for a passionate Clinical Medical Director (CMD) to join our team at the Community Based Outpatient Clinic (CBOC) in Altus, OK. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, three weeks of PTO to start and a weekday schedule.

$20,000 sign on bonus

Benefits:

• Up to $15k recruitment incentive for highly qualified candidates
• Annual bonus plan
• 401K and company match
• CME reimbursement and time off
• Generous time off package! To include almost 8 weeks of cumulative time off across different banks.
• 15 PTO days, 5 personal days, 5 CE days, 7 sick days and 11 Federal holidays
• Only 10-12 patients a day with a PACT team support (RN, LPN, and MA) to support you.
• Competitive pay! We offer based on experience and monitor market trends to ensure we are providing a great rate for our employees.
• Access to Medical/Dental through Blue Cross Blue Shield of Texas, and Vision options too.
• Annual performance reviews to discuss goals, raises, concerns, etc.
• All primary care physicians and mid levels have annual incentive plans tied to bonuses.
• Half a day for dedicated admin time a week.
• Great support system through clinic management peers, HR, Recruiting department, all the way up to the executive level.

As a Clinic Medical Director (CMD), you will be responsible for all clinical aspects of their individual CBOC. You will diagnose and treat diseases and injuries of human internal organ systems and deliver preventive treatment of primary care needs, including chronic disease management, of patients through routine physical examination and testing.

Core Responsibilities

• Actively participate and oversee the diagnoses and treatment of our veterans.
• Manage day to day medical operations, ensure high quality clinical expectations, and provide exceptional customer service.
• Achieve and maintain excellent clinical outcomes through periodic chart reviews, direct observation, and by abiding by VA guidelines.
• Ensure all colleagues provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
• Participate managing the clinic’s financial performance.
• Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
• Support patient enrollment and retention by providing guidance, when necessary, regarding scheduling, follow-up visits, or nurse visits.
• Maintain staffing levels consistent with veteran enrollment, contract terms, and to maintain clinical outcomes.• Review and analyze reporting/responsiveness to alerts and notifications.
• Ensure that all clinic metrics are at or above the VA threshold.
• Emphasize recruiting, coaching, mentoring, and retaining talent through excellent communication, training, enforcing key competencies, and performance management, when required.
• Develop and maintain a positive, collaborative working relationship with our VA partners, ensuring that the Regional Medical Director is kept informed of any significant issues.
• Innovate, embrace, and support new initiatives, whether clinical or operational, and execute on key strategic initiatives that drive the success of the Valor Business.

Qualifications

• 4+ years clinical medical practice with healthcare management experience preferred; government healthcare environment preferred; specific requirements could vary based on individual VA contract.
• Doctor of Medicine or Osteopathic Medicine Degree
• Board certified in family practice or internal medicine
• Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
• Valid, unrestricted license in the state of desired employment, or in any U.S. state or territory, depending on VA contractual requirements.
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
• Current, unrestricted Drug Enforcement Administration (DEA) registration
• Proficiency in written and spoken English.
• Excellent computer skills
• Ability to manage, both up and down
• Energetic and optimistic demeanor
• Strong service mentality and a focus on achieving all aspects of defined service standards
• Ability to resolve colleague, client and patient issues in an effective and timely manner.

Our mission is simple: to provide quality healthcare to America's veterans through our healing focus, indebted hearts, and tireless resolve. Valor operates more than 50 VA CBOCs in the United States as a contractor for the U.S. Department of Veterans Affairs. We provide a full range of medical services to veterans through the operations of CBOCs, tailored to meet the specific needs of local VA medical centers. Our comprehensive set of services includes primary care, diagnostics, laboratory, telehealth, behavioral health, and more.

Final compensation will be based on relevant factors including work experience, skills, certifications, and internal equity.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.