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Operations Manager Jobs in Plainfield, IL (NOW HIRING)

Operations Manager

Chicago, IL · On-site

$83K - $90K/yr

The Operations Manager is primarily responsible for but not limited to: * Minimum of five years of recent experience managing paratransit call center operations or similar position (a similar ...

The Operations Manager is primarily responsible for but not limited to: * Minimum of five years of recent experience managing paratransit call center operations or similar position (a similar ...

Operations Manager

Chicago, IL · On-site

$72K - $74K/yr

The Operations Manager will oversee office and facilities operations, vendor relationships, technology coordination, workplace safety and security, and operational projects that support ...

MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the ...

Operations Manager

Lisle, IL · On-site

$120K/yr

Operations Manager (Lisle, IL) Job Overview: The Operations Manager will lead daily manufacturing and warehouse operations while driving process improvements, workforce development, and scalable ...

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

Our Construction Equipment group is seeking a highly organized, process-oriented Operations Manager to oversee and support our Orland Park and South Elgin branches. The expected base salary for this ...

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on-time performance and driver availability. * Effectively manage all call center functions. * Effectively ...

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on-time performance and driver availability. * Effectively manage all call center functions. * Effectively ...

Operations Manager

Chicago, IL · On-site

$65K - $75K/yr

OPERATIONS MANAGER City Wide Jani, Inc. - Chicago, IL Full-Time | Flexible Schedule Required Salary: $65,000 - $75,000 annually (DOE) + Quarterly Performance Bonus Position Overview: City Wide Jani ...

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

Our Construction Equipment group is seeking a highly organized, process-oriented Operations Manager to oversee and support our Orland Park and South Elgin branches. The expected base salary for this ...

Operations Manager Monday-Friday: 8:30 AM - 5:00 PM Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical ...

Operations Manager

Elmhurst, IL · On-site

$80K - $95K/yr

Description Operations Manager Monday-Friday: 8:30 AM - 5:00 PM Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital ...

Operations Manager

Romeoville, IL · On-site

$48K - $60K/yr

Operations Manager Location - Scene 75 - Chicagoland (Romeoville), IL Position Type - FT Salary Pay Range - $48,000- $60,000 Company Overview : Welcome to Five Star Parks & Attractions, where work is ...

Oversee warehouse operations, inventory, and equipment readiness. * Coordinate purchasing with project schedules. * Manage technician scheduling and resource allocation across multiple projects.

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

Our Construction Equipment group is seeking a highly organized, process-oriented Operations Manager to oversee and support our Orland Park and South Elgin branches. The expected base salary for this ...

Operations Manager

Orland Park, IL · On-site

$130K - $140K/yr

Our Construction Equipment group is seeking a highly organized, process-oriented Operations Manager to oversee and support our Orland Park and South Elgin branches. The expected base salary for this ...

Operations Manager

Elgin, IL · On-site

$87K - $130K/yr

Operations Manager Req Id: 2336 Workplace Type: On-Site Job Shift: 1st Brand: Ryerson Job Location: Elgin Posting Start Date: 7/31/26 Summary Welcome to Ryerson, where exceptional career ...

Showing results 41-60

Operations Manager information

See Plainfield, IL salary details

$30.2K

$61.9K

$115.5K

How much do operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations manager in Plainfield, IL is $61,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What do operations managers do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an operations manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually in many regions. Factors such as location, company size, and certifications can influence compensation levels.
What are the most commonly searched types of Operations jobs in Plainfield, IL? The most popular types of Operations jobs in Plainfield, IL are:
What are popular job titles related to Operations Manager jobs in Plainfield, IL? For Operations Manager jobs in Plainfield, IL, the most frequently searched job titles are:
What job categories do people searching Operations Manager jobs in Plainfield, IL look for? The top searched job categories for Operations Manager jobs in Plainfield, IL are:
What cities near Plainfield, IL are hiring for Operations Manager jobs? Cities near Plainfield, IL with the most Operations Manager job openings:
Infographic showing various Operations Manager job openings in Plainfield, IL as of August 2026, with employment types broken down into 81% Full Time, 14% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,851 per year, or $29.7 per hour.

Other

Posted 5 days ago


Job description

Software Guidance & Assistance, Inc., (SGA), is searching for an Operations Manager for a remote opportunity with one of our premier clients.
Position Summary
The Operations Manager is responsible for overseeing the performance and delivery of Application Managed Services (AMS) providers and strategic vendor partners. This role serves as the primary liaison between business stakeholders, IT leadership, and external managed service providers to ensure high-quality service delivery, adherence to Service Level Agreements (SLAs), timely issue resolution, and continuous operational improvement. The ideal candidate has experience managing global delivery teams, driving governance, overseeing vendor performance, and leading operational reporting while partnering with project teams to support strategic initiatives.
Key Responsibilities
Application Managed Services (AMS) Leadership
  • Serve as the primary point of contact for Application Managed Services (AMS) vendors.
  • Manage the day-to-day operational relationship with managed service providers.
  • Ensure consistent delivery of application support services across multiple business applications.
  • Monitor application support performance and drive continuous service improvements.
  • Oversee transition activities between project implementation and AMS support.
Vendor Management
  • Build and maintain strong relationships with strategic technology vendors and managed service partners.
  • Hold vendors accountable for contractual commitments, deliverables, and service expectations.
  • Conduct regular vendor performance reviews and recommend improvement plans when necessary.
  • Track vendor KPIs, SLAs, and operational metrics.
  • Collaborate with Procurement and Legal teams regarding Statements of Work (SOWs), contract renewals, and vendor performance.
Incident, Queue & Escalation Management
  • Manage production support queues and ensure timely triage and assignment of incidents.
  • Monitor aging invoicing/tickets and "On Hold " work items to ensure appropriate follow-up and resolution.
  • Drive prioritization of incidents based on business impact.
  • Lead major incident communications and executive escalations.
  • Identify recurring issues and coordinate root cause analysis and permanent corrective actions.
SLA & Operational Performance
  • Monitor and enforce Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and key performance indicators.
  • Develop action plans to improve SLA compliance and operational efficiency.
  • Analyze trends related to incident volumes, response times, resolution times, and backlog management.
  • Ensure service delivery meets agreed-upon performance targets.
Governance & Reporting
  • Lead monthly operational governance meetings with vendors and business stakeholders.
  • Prepare executive-level dashboards and operational scorecards.
  • Present monthly service delivery metrics, SLA performance, backlog trends, aging reports, and continuous improvement initiatives.
  • Produce weekly and monthly operational reporting for IT leadership.
  • Track risks, issues, action items, and vendor commitments.
Offshore Team Management
  • Coordinate work across offshore, nearshore, and onshore support teams.
  • Facilitate communication between global delivery teams and business stakeholders.
  • Ensure work is appropriately distributed and executed across time zones.
  • Foster collaboration and knowledge sharing across geographically dispersed teams.
Project Management & Continuous Improvement
  • Partner with Project Managers to support application implementations, upgrades, and transition-to-support activities.
  • Coordinate operational readiness activities for new projects.
  • Manage project risks, dependencies, and cross-functional deliverables.
  • Drive process improvement initiatives using ITIL best practices.
  • Identify opportunities for automation, efficiency gains, and cost optimization.

Required Qualifications
  • Bachelor's degree in Information Technology, Business, Computer Science, or related field (or equivalent experience).
  • 7+ years of experience in IT Operations, Application Support, Vendor Management, or Service Delivery.
  • 5+ years managing Application Managed Services (AMS) providers.
  • Experience managing third-party managed service partnerships.
  • Strong experience with vendor governance and performance management.
  • Demonstrated experience managing support queues, ticket backlogs, and aging incidents.
  • Experience driving SLA compliance and operational excellence.
  • Experience preparing executive dashboards and operational reporting.
  • Strong project coordination or project management experience.
  • Experience leading meetings with senior business and IT stakeholders.
  • Experience working with offshore and global delivery teams.

Preferred Qualifications
  • Experience supporting ERP, CRM, or enterprise applications (SAP, Oracle, Microsoft Dynamics 365, Salesforce, JD Edwards, etc.)
  • Experience with ServiceNow or other ITSM platforms
  • Experience in manufacturing

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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