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Operations Manager Jobs in Hope, AK (NOW HIRING)

GCI

Product Operations Manager II

Anchorage, AK · On-site

GCI's Product Operations Manager II will be responsible for operational aspects of GCI's product lines, enhancing customer experience and operational efficiency, and managing the product end of ...

GCI

Product Operations Manager II

Anchorage, AK

GCI's Product Operations Manager II will be responsible for operational aspects of GCI's product lines, enhancing customer experience and operational efficiency, and managing the product end of ...

American Legion Post 33

Be Seen First

Operations/Bar Manager

Chugiak, AK · On-site

$58K/yr

Oversees the operation of the bar and office in a private club. Supervises, balances tils, bank deliveries, schedules, hires and terminates, orders liquor and beer, supplies, plans events ...

Waste Connections

Operations Supervisor

Anchorage, AK · On-site

$80K - $85K/yr

Operations Supervisor 📍 Anchorage, AK 💼 Full-Time | Leadership Opportunity | Growth-Focused ... level management within 1-3 years. Ready to lead with purpose? Apply now and become part of a ...

Waste Connections Inc

Operations Supervisor

Anchorage, AK · On-site

$80K - $85K/yr

Operations Supervisor 📍 Anchorage , AK 💼 Full-Time | Leadership Opportunity | Growth-Focused ... level management within 1-3 years. Ready to lead with purpose? Apply now and become part of a ...

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All JobsOperations JobsOperations Manager JobsOperations Manager Jobs in Hope, AK

Operations Manager information

See Hope, AK salary details

$30.7K

$62.9K

$117.5K

How much do operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for operations manager in Hope, AK is $62,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What do operations managers do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an operations manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

More about Operations Manager jobs

What cities near Hope, AK are hiring for Operations Manager jobs?

Cities near Hope, AK with the most Operations Manager job openings:

Operations Manager jobs near you
Infographic showing various Operations Manager job openings in Hope, AK as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,908 per year, or $30.2 per hour.

Product Operations Manager II

GCI

Anchorage, AK • On-site

Full-time

Posted 24 days ago

Job description


GCI's Product Operations Manager II will be responsible for operational aspects of GCI's product lines, enhancing customer experience and operational efficiency, and managing the product end of lifecycle (EOL). Build a foundation of excellence through metrics, business processes, best practices, budgeting, and reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Customer Experience and Operational Improvements
  • Evaluate and analyze consumer and partner interactions with products and services.
  • Implement operational improvements for product lines based on analysis of service performance.
  • Collect, analyze, and interpret user data, product usage metrics, and customer feedback to identify trends and opportunities for improvement on all products in the market within assigned domain.
  • Work with product manager to recommend changes to product or end of life of product if performance is/is not being met.
  • Develop and monitor key performance indicators (KPIs) to measure product success and identify areas for optimization with product managers where relevant.
  • Establish systems for collecting and managing customer feedback, including surveys, in-app feedback mechanisms, and qualitative feedback.
  • For all operational improvement initiatives, devise a clear communication plan to keep the product team and key stakeholders informed.
  • Responsible for product operations projects that help improve overall user experience.

Manage Product End of Lifecycle (EOL)
  • Work with product domain leads to plan and execute the product lifecycle, including the strategic offering of the product lines, features, and devices in the market.
  • Identify opportunities to retire products or features by managing day-to-day product performance, and implementing strategic fixes for the product, as needed.
  • Work with product manager to define product performance and recommend new product fixes based on performance standards.
  • Create an end-of-life (EOL) plan, defining key dates like end of sale, end of production, and end of support that minimize disruption and maximize customer satisfaction.
  • Ensure all departments (product management, technology partners, sales, marketing, customer experience, and customer service, etc.) are aligned in the EOL plan.
  • Develop a clear communication strategy for customers and internal teams, including the timeline and potential transition options.
  • Create comprehensive toolkit materials in partnership with marketing to assist customer service during the transition period.

Product Domain Support
  • Support a portfolio of product domains in their post-launch phase with a focus on improving the operational aspects of the products.
  • Recommend a definitive conclusion and specific recommendations with clear actions.
  • Clearly present data insights and recommendations to product teams to inform decision-making.

May be Assigned to any of the following Product Portfolio Focus Areas:
  • Broadband
  • Wireless
  • Business Data & Voice
COMPETENCIES:
  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
    • Demonstrated ability to collaborate effectively across the organization to achieve a positive outcome.
    • Ability to effectively influence cross functional teams without formal authority, including senior members of the business.
    • Strong influencing skills and credibility based on data-driven decision making.
  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
    • Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
    • Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
    • Ability to articulate complex data insights and technical information in presentation format in front of technical and non-technical internal and external customers.
    • Demonstrated ability to project confidence and poise in presenting hypotheses, conclusions, and recommendations to executive leadership.
  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
    • Knowledge and understanding of customer needs and ability to translate feedback into actionable product improvements.
  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
    • Proficient in data analysis tools and techniques with the ability to extract meaningful insights from large datasets.
    • Familiar with common product development methodologies such as Agile, Scrum, and Waterfall.
    • Knowledge and understanding of technical, financial, and marketing principles relevant to assigned responsibilities.
    • Knowledge and understanding of relevant product trends, technical platforms, and legal, regulatory, and security considerations relevant to assigned responsibilities.
    • Knowledge and understanding of market segmentation, trends, and demands.
    • Knowledge and understanding of organizational core competencies and awareness of their impact on product launches and lifecycle optimization.
    • Knowledge and understanding of software development processes and familiarity with relevant product management tools.
    • Ability to adapt in fast-paced environments with changing circumstances, direction, and strategy.
    • Ability to lead product change initiatives and/or process improvement efforts; technical and non-technical.
    • Ability to prioritize tasks, manage timelines, and deliver projects on time.
    • Ability to distill core components of complex problems into succinct and easily understood conclusions.
    • Ability to analyze problems and technical situations leading to optimal solutions.
    • Ability to function autonomously, assuming a great amount of responsibility, and demonstrate leadership on assigned projects.
  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

Additional Job Requirements:
This is an intermediate level position within the discipline demonstrating strong knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving general instruction on routine work and new assignments. Works under moderate supervision with latitude for independent judgment.
  • May have ownership of some product lines, including accountability for the ultimate success or failure of those products.
  • Supports higher level Product Operations Managers in implementing more complex projects.

Additional Competencies:
  • Ability to develop and implement projects, programs, and procedures with general organizational impact.
  • Strong knowledge and understanding of company operations, functions, and business philosophy.
  • Strong product and market knowledge.
  • Strong knowledge and understanding of data analysis tools and techniques with the ability to extract meaningful insights from large datasets.
  • Strong knowledge and understanding of common product development methodologies such as Agile, Scrum, and Waterfall.
  • Strong knowledge and understanding of technical, financial, and marketing principles relevant to assigned responsibilities.
  • Strong knowledge and understanding of relevant product trends, technical platforms, and legal, regulatory, and security considerations relevant to assigned responsibilities.
  • Strong knowledge and understanding of market segmentation, trends, and demands.
  • Strong knowledge and understanding of organizational core competencies and awareness of their impact on product launches and lifecycle optimization.
  • Strong knowledge and understanding of software development processes and relevant product management tools.

Minimum Qualifications:
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
  • High School diploma or equivalent.
  • Bachelor Degree in Business, Accounting, Industrial Management, Engineering or related field. *
  • Minimum of three (3) years of relevant experience in Product Management, Product Development, Technology Sales or Marketing, IT Development/Operations, Software Development, Technology Engineering, Financial Analysis, or Data Analytics. *
    • Including a minimum of one (1) year of Product Management and/or Product Development experience.

Preferred:
  • Relevant industry certifications, such as those from Pragmatic Marketing or The 280 Group.
  • Telecommunications experience.
  • Other relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:
  • This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
  • Work is primarily sedentary, requiring daily routine computer usage.
  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
  • Ability to accurately communicate information and ideas to others effectively.
  • Physical agility and effort sufficient to perform job duties safely and effectively.
  • Ability to make valid judgments and decisions.
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
  • Must work well in a team environment and be able to work with a diverse group of people and customers.
  • Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

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